On 11 January, EA issued a statement of interpretation regarding the hacking of FIFA22 player accounts. It is reported that some malicious users bypass two-factor authentication by providing PSN ID and other words to EA Help customer service to achieve the purpose of resetting account passwords.
After investigation, EA said that there are currently no more than 50 player accounts affected, and the vast majority of them are the accounts of high-profile players such as anchors. "We are currently working to identify legitimate account owners to restore access to their accounts and the content in them, and affected players are looking forward to a response from our team." Our investigation is ongoing. ”
In addition, EA confirmed that these employees who assisted in the intrusion would receive personalized training from EA to augment the means to deal with cyber fraud.
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