Salespeople are more aware of the structure, configuration, and performance of the car, and many first-time buyers trust the sales consultants, basically believing what they say. However, as a car owner, we should still have a little ability to distinguish, otherwise the car can not distinguish if it fails, and it is easy to make ourselves suffer losses.
Hunan Public Channel reported that Mr. Xu, a citizen, bought a Volkswagen Tuyue at a local 4S store, and as soon as the car was brought home, Mr. Xu found that there was a problem with the taillights of the car. When braking, only the taillights on the right side will turn on, and the tail lights on the left side will not light up at all. Mr. Xu immediately contacted his sales consultant, who told him that this was normal and that this was how the taillights of the car were designed.
Mr. Xu is buying a car for the first time, and he does not know much about cars, and the sales consultant is very professional when he buys a car, so he trusts his sales consultant very much. Hearing the other party say that this car is such a style, he was also relieved. However, in the next few days, when using the car, the dashboard often popped up on the reminder "Please check the left rear brake light and tail light", which made Mr. Xu start to have some doubts in his heart.
If this car is really like the sales staff introduced, it is such a style, then the car's system should not pop up such a reminder, such a situation makes Mr. Xu worry about driving safety. He said that he bought the car to facilitate the taking of his wife to the maternity examination, and if the traffic accident is caused by the brake lights not on, the consequences will be very serious.
Mr. Xu had doubts about the quality of the car, and he did not want to take this risk, so he asked the merchant to return or change the car. However, his request was rejected by the merchant, who said that the car's brake lights were not on because the line was faulty due to the installation of reversing radar in the later stage, and they could replace a new headlight for Mr. Xu and repair the line.
But Mr. Xu could not accept this statement, Mr. Xu said that when he picked up the car, he did not install any configuration, and there was only an original reversing radar on the car. He also found a special testing agency to conduct a test, and found that it was indeed a brake light failure, and the other party gave the suggestion to replace the headlights.
Mr. Xu felt that there was a problem with the quality of this car and hoped that the merchant could give himself a new car. However, the person in charge of the shop said that Mr. Xu's car has not yet met the requirements for returning or replacing the car, and they can contact the manufacturer to replace mr. Xu with an original rear light and bear all the maintenance costs. In addition, they can give away two transmission oil changes and maintenance opportunities. Finally, after consultation, Mr. Xu agreed to this solution.
Some netizens said that although this matter was finally solved, some problems arising in the middle were very confusing. The owner said that the car only had the original reversing radar on it, but the merchant said that the brake lights were not lit due to the installation of reversing radar, who installed this reversing radar? Is the reversing radar on the car original?
Brake lights are very important indicators on the car, if the brake lights are not on, the rear owner can not know that the front car has stepped on the brakes, it is possible to avoid accidents such as rear-end collisions, which are very dangerous for the front car and the rear car. Such an important configuration as a brake light will certainly not have only one light when designed, so in this case, it can only indicate that there is a problem with the lights themselves. What do you think about that?
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