If you want to say which female character is the most beautiful in the Langya list, I believe that Miss Gong Yu said second, and no one dared to say first, but I didn't expect Miss Gong Yu, who had bought an ideal car for less than a month, to express her disappointment with the ideal car!
Yesterday afternoon, Miss Gong Yu directly sprayed Li Auto on Weibo, and the full text is as follows:
The only thing that is worse than the quality of Li Auto is Li Auto's after-sales @ Li Auto
I don't want to send out a bashing, but I really can't stand it! Very speechless! During the driving process, it was found that the vehicle driving posture was abnormal, and the body of the car was obviously tilted to the right, at this time, the tire pressure of the car was normal, and the car did not have any warning or alarm, and it felt wrong to get out of the car and check that the tire was bursting, and the consequences of this situation were unimaginable if it occurred at high speed. Get on the car for the first time and contact the ideal after-sales service, and the car pressure has been displayed normally during the first contact! The customer service replied to arrange a trailer, and then told me that it would take 1900+ yuan to change the tire, and the most effective thing in this incident was the quotation! Later, I also said that I could find a spare tire to replace, and I said that there was no problem and then the follow-up reply was that there was no spare tire in Beijing. There is not a spare tire for such a large enterprise in Beijing! Two hours from the contact to the arrival of the trailer, the focus is that my location is in the city, not the wilderness and today Saturday, the incident happened at more than 12 o'clock at noon, this efficiency and this attitude to solve the matter is really chilling! The most important thing is that I still have children, and the children have been with me for more than two hours without lunch! The customer service is always impatient throughout the whole process, and the attitude is always "sorry for delaying your time, please don't be angry" and so on, but there is no practical acceptable or most effective solution! I bought this car for more than a month, and I purely thought it was suitable for children at the time, but I was extremely disappointed with the safety and effectiveness of dealing with the problem after this incident! The puncture belongs to me, but the follow-up treatment and the potential safety hazards of the vehicle really need a good explanation and solution!
In fact, from the full text, Miss Gong Yu said reasonably, although she was complaining about the ideal car, but Miss Gong Yu was very self-contained, and without proving whether it was a tire or a vehicle, she took the initiative to say that the puncture was her own responsibility, which shows her character!
Throughout the whole incident, the ideal performance is extremely crotch-pulling! There are more than a dozen 4S stores in Beijing, and as the headquarters of Li Auto, there is no spare tire! This after-sales spare parts capability is terrifying! Is this an over-inflated quality of their own cars or as a new force, this quality experience is extremely inexperienced!
In addition, the efficiency is so low! Truly stunning! In the huge Beijing, there are thousands of trailer companies! Besides, it is still in the downtown area of Beijing, and it takes two hours to call a trailer! Not to mention the Gong Yu girl with a child, no one can stand it! And looking at the whole process, the most efficient is really expensive! It seems that the admiration for money runs through the entire enterprise and is deeply rooted in the hearts of the people!
In the past two years, although the ideal sales have skyrocketed, but the chairman Li Xiang has been scolding customers every day, and the quality of the character is so low that he can't think of how good a car such a company can make, and it can only be said that the pigs standing on the tuyere can fly! This time, what happened to Miss Gong Yu shows the level of this enterprise!