He is like a beacon guarding a lighthouse
Ensuring harmony and tranquility in the hospital
He is like the warm spring sun
Dispel the patient's anxiety
He uses responsibility and responsibility
Build a solid security barrier
He used tenderness and great love
A piece of blue that holds up the sky
May 29, 2024 marks the first anniversary of the opening of the Changying Campus of Beijing Chaoyang Hospital affiliated to Capital Medical University.
This year, the new hospital received more than one million patients in a safe and orderly manner.
The flower of life blooms all the time, and it is inseparable from the silent protection of the hospital police, and Yang Shaobo, a police officer from Changying Police Station, is an excellent representative of it.
The 51-year-old has been writing his own legend of the police camp since he joined the public security force in 1994 with firm belief and selfless dedication.
At the beginning of 2023, with the change of position, he came to the Changying campus under construction.
From the "commander" who cracked down on the case to the "guardian" of the angels in white, Yang Shaobo did not have a gorgeous turn, only a footstep that could not be stopped.
Over the past year, he has adhered to the special position of the hospital and tried his best to interpret the profound connotation of "taking the hospital as home".
The white hair on the sideburns is a testimony of professionalism, a mark of silent dedication, and a medal of glory without regrets.
Weave a dense safety protection net in the hospital
In March 2023, before the new hospital opened, Yang Shaobo first intervened in the planning of the hospital's police office and revised the design plan over and over again.
Like an "intern", he goes to the hospital headquarters in Hujialou every day to "learn from experience" and learn how to efficiently dispatch police, solve doctor-patient disputes, and improve systems and regulations......
And communicate with various departments in advance, and be familiar with the information of the medical staff who are about to "go to work".
After the new hospital is put into operation, every consultation room and every nurse station has a "one-key alarm" device at your fingertips.
Once there is an emergency, he can rush to the target point as soon as possible with the "location map" drawn in his heart.
Yang Shaobo has been in close contact with the hospital and has formulated a monthly medical and police linkage symposium to deepen medical and police cooperation, establish and improve a long-term mechanism for medical and police linkage, and effectively improve the ability of emergency rescue linkage.
He coordinated the establishment of an emergency response team with the hospital, and organized anti-terrorism and anti-terrorism safety drills and police intelligence training tests on a regular basis.
In case of emergencies, the team members can quickly and accurately deal with them in the hospital.
As soon as he has time, Yang Shaobo conducts safety training for medical staff and security personnel, from security inspection specifications, emergency prevention to anti-fraud publicity, from "one-click alarm", self-protection to fire control......
Through a series of training, daily communication, work contact, and emotional "two-way running", he has become a trustworthy "guardian saint", and the doctors say: "With you, the night shift is very down-to-earth." ”
Build a bridge of communication between doctors and patients
A hospital is like a small society, and all kinds of things happen every day.
People who come to the clinic are somewhat irritable and excited because of the pain, and are more prone to some conflicts and disputes.
Hospital police have become a bridge between doctors and patients, and they often have to act as conflict mediators, psychological counselors, and emergency ambulance personnel to solve all kinds of "gunsmoke".
Yang Shaobo took the initiative to resolve conflicts and disputes in the bud through comprehensive policies such as dialogue between attending doctors and patients and their families, participation in consultation and mediation, and legal interpretation education.
Last winter, in the emergency room of the hospital, the doctor was communicating with the patient normally, and a patient's family suddenly became emotional and threatened to find the hospital to make some noise.
The doctor immediately pressed the button to call the police, and Yang Shaobo arrived "instantly" like a heavenly soldier.
The family member was surprised that "as soon as the words fell, the police came."
Yang Shaobo explained the legal principles to him and knew the benefits and disadvantages, and he knew that he was at a loss, so he hurriedly apologized, saying that he was "confused for a while" just now, and said that he would do his duty as a family member and comfort the patient and cooperate with the treatment.
"It is already very hard for a patient to fall seriously ill, and as a family member, I must be very anxious, but we must go through the right way."
Through a long conversation, the other party can mostly realize their mistakes.
Yang Shaobo took the initiative to help them contact the relevant departments of the hospital so that the problem could be solved as soon as possible.
"If these small contradictions are not handled well, it is easy to leave hidden dangers for future security work."
Changing "red face" to "shaking hands and making peace", Yang Shaobo is often gratified by his efforts.
Draw a heart-warming police comic strip
In the hospital, Yang Shaobo is not only a guardian, but also a messenger of warmth.
Over the past year, he has received many pennants and letters of commendation, each of which carries the gratitude and respect of the patients.
No matter who loses their health insurance card, mobile phone or other items, he can always help as soon as possible and look for every clue with his heart.
His eyes are as sharp as an eagle, and he can always find the key to solving the case in the subtleties; He acts quickly and decisively, always finding lost items in the shortest possible time, giving patients peace of mind.
"Comrade policeman, someone has fallen at the entrance of the hospital, can you go and take a look?"
On the third day of the clinic, a 78-year-old man fell outside the hospital, and after learning of the situation, Yang Shaobo quickly rushed to the scene with an emergency doctor to give first aid to the elderly.
Later, the patient's family members learned that there was no major problem due to the timely treatment, and thanked the hospital police and doctors for their help and professional rescue over and over again.
"I don't have any hope, I didn't expect you to deliver my bag to my house."
Ms. Xie, 57, went to Changying Hospital to see a doctor, but due to carelessness, she forgot her bag in the hospital, which contained a medical insurance card and documents, and was very troublesome and anxious.
Through investigation and visit, Yang Shaobo learned that the bag lost at the registration office had been taken away.
With many years of experience in solving cases, he used the method of "reverse chasing", and after 17 hours of hard work, he successfully found the pick-up person and returned the bag to the owner.
On May 8, Ms. Wang, a patient, hurriedly ran to the police station, "I came to the hospital to see a doctor, the gold necklace that my lover gave me is missing, but I don't know where I lost it, this necklace is very meaningful to me, can you help me find it." ”
Yang Shaobo simply agreed.
He didn't care about lunch, just like he was working on a case, carefully and meticulously investigating every detail.
Two hours later, when the lost gold necklace was recovered, Ms. Wang was moved to tears.
At about 1 o'clock in the morning, "Officer Yang, come and help, the ambulance always moves when you drink too much, and if you don't cooperate with the treatment, you will be in danger." ”
Yang Shaobo ran to the emergency room and saw a young man in his 20s rolling in the corridor, shouting that he was uncomfortable and that he just didn't cooperate with the treatment.
He became a confidant brother in seconds, chatting with the young man about "drinking words" while enlightening, the young man not only cooperated with the infusion, but also was "set" out of the family phone.
He was silently by his side like a family member until his family arrived at the hospital.
Some patients come from other places and encounter difficulties in seeing a doctor, but Yang Shaobo always takes the initiative to help coordinate the medical treatment.
Seeing that the old man is unable to move, he will take the initiative to meet and help him and lead him to the most convenient passage.
The hospital is not only where he works, but also his home.
On July 26, 2023, a sudden rainstorm in Beijing flooded the underground garage of the hospital, and the water was up to one meter deep.
Build an anti-fraud linkage bridgehead
"Don't listen, don't believe, don't transfer."
"Part-time swiping is unreliable, and there is no negotiation to cheat you out of money."
In his daily work, these anti-fraud slogans have become Yang Shaobo's mantra.
As a crowded place, patients and their families are anxious and tired to seek medical treatment, making them more likely to be targeted by fraudsters.
Yang Shaobo and the security department joined hands to set up anti-fraud reminders in conspicuous places such as the hospital lobby, registration desk, and ward corridors to attract the attention of patients and their families.
In addition to regularly holding special lectures and trainings to explain fraud methods and prevention measures, he also coordinates the hospital's internal publicity resources and publishes anti-fraud articles on online platforms such as WeChat official account to popularize anti-fraud knowledge.
Through a series of effective publicity, the awareness of medical staff, patients and their families has been improved, the risk of fraud cases has been reduced, and a safe and harmonious medical environment has been created to provide patients with a better medical experience.
Ordinary posts shine brightly
Special positions are responsible
How can I be afraid of wind, frost, rain and snow
Gray hair is more ambitious
Source: Internal Security Brigade, Changying Police Station