Recently, on June 17, 2024, the address is Dezhou, Shandong, the detailed location is unknown, a woman posted on social media that she deposited 650 yuan in the bank was rejected, and the attitude of the bank's customer service was extremely arrogant
It has been released, which has aroused the onlookers and resonance of many netizens, and the message said: It is a luxury to let the bank have a good service attitude, it is better to save money, and the attitude is bad when withdrawing money
The content of the picture is the publisher's own description of what happened, and it can be made clear that the renminbi cannot be rejected in any way, so this woman seems to have violated the "regulations".
And the woman who saved money didn't intend to trouble the manual in the first place, but she went to the counter without the corresponding money saving equipment, which is enough to prove that the woman who saved money is a reasonable person
And the woman at the counter seems to be too arrogant: I can refuse
You must know that as an individual, you can refuse, but it seems that you have forgotten who you are
found the woman who refused, and was very angry in the lobby to reason with the staff member, asking: Isn't it money?
Unexpectedly, the staff member was very emotional and said, "I didn't hear the details."
Due to the emotions of both parties, in order to avoid escalating the situation, a uniformed staff member hurriedly pulled the woman who saved money away, and said: She is still young
Netizens left a message saying: As a service industry, you should have basic qualities, rather than simplifying the wrong behavior with "still young", if you are still young, then you should go home and let your parents go to work after raising them for a period of time
Originally, it was all calmed down, but I didn't expect that the counter staff seemed to feel that his portrait rights had been violated, and the person who stood up and deposited money with his fingers had an extremely disrespectful and arrogant attitude
This is a serious disrespect to the depositor, a violation of professional ethics as a bank employee, and a serious damage to the overall image of the bank
According to the interview, the leaders of the relevant departments also gave a reply, of course, respecting such an explanation, so there is a little question: what is the meaning of the number?
Subsequently, the relevant personnel also gave a second explanation
Many netizens don't buy it: three-year-old children don't believe it, it's all familiar routines, and it's the new employees who will take the blame if something happens
It is hoped that the bank will take this incident seriously, deal with the employees involved seriously, and strengthen staff training and management to avoid such a thing from happening again
With the fermentation, a bank teller who seemed to have a conflict with the woman who saved money left a message at the bottom of the video, and it seemed that the matter was reversed
The woman cut the line, and the words of the woman at the counter were not excessive
The specific details still need to be clarified by both parties, or the official investigation is clear, sit back and wait for the follow-up, and there will be no more suspicions
The above content is for reference only, do not be more true, reasonable interpretation, true and false self-identification