The woman went to the bank to deposit 650 yuan and was refused by the service staff.
According to media sources, recently in Dezhou, Shandong, a woman took 650 yuan to the bank to deposit money, when it was the woman's turn to handle business, the waiter saw that the money the woman wanted to save was change, so he said impatiently, when will this change be counted? Since there were still people in the back to handle the business, the waiter handled it for the people in the back first.
At this time, the woman felt very angry, she came to deposit money by herself, and the bank you can't refuse customers to deposit.
But the bank staff shouted loudly: Whoever you want to deposit money with, you can go to whoever you want to deposit. I can refuse you.
The woman said, "I want to complain."
The waiter responded: Go and complain, don't be afraid to complain.
Later, the lobby manager saw this situation and hurriedly came out to explain to the woman that this was a new employee, and he was too young to worry about him.
But the woman was still angry, so she decided to cancel the card and stop saving money. In the end, the lobby manager had to help cancel the woman's card.
The woman thought that this matter would end there, but she didn't expect that the bank clerk would go to the comment area of the woman's social account to compete.
This waiter left a message in the comment section saying:
It's not that whoever shoots the video is justified.
You have so much change, I want you to divide it first, divide it into groups so that it is easy to count.
You don't mention these words at all, and take them out of context.
And there is an uncle who has been handling it for a long time, and half of the handling is done, so that the family can handle it, and you will come to cut the queue before he finishes it.
The waiter finally said, you have a mouth and a mobile phone. Just shoot randomly, you go and be the director.
And the woman responded, you are a service industry, and you are not worthy to be a public servant of the people.
I think that the woman said that she went to the counter to handle it when she was on the top of the line, how can it be called cutting in line? In addition, counting change is the responsibility of the staff, so why should customers be sorted into categories.
Netizens are hotly discussed:
Some netizens said that banks are originally a service industry, and customers come to the door to trust, but trust is exchanged for cold words of "count when". The attitude of the teller is to treat the customer as a troublemaker, not a service object.
If you count a few hundred dollars of change at a time, it takes a lot of time, will the people at the back of the queue be unhappy? Why does it take so long to run a business Is it not unskilled in business.
The teller is still young, but he has a big temper, and he got into line with the customer directly, and even chased him to other people's social accounts to shout.
Saying that customers cut in line, isn't this talking nonsense with their eyes open, can they pass without a number?
This teller does not cherish his post, but "begs" to complain, which is really surprising.