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The individual registration window of the Gaowan Branch of the Shenfu Market Supervision Bureau: Practice the mass line and improve the quality and efficiency of services

author:Guangsha Wanjia I Liu Yidao

In the journey of optimizing the business environment and improving service efficiency, the individual registration window of the Gaowan Branch of the Market Supervision Bureau of Shenfu Demonstration Zone has always adhered to the service concept of "solving the urgency of enterprises and serving the needs of the masses", and actively participated in the creation of the "Qingfeng Liaoning Government Affairs Window". The window is not only committed to solving the practical problems faced by each service user, but also strives to improve the satisfaction and sense of gain of the public, and practices the mass line with practical actions.

— Qingfeng Window Tells the Story of Qingfeng —

The individual registration window of the Gaowan Branch of the Shenfu Market Supervision Bureau: Practice the mass line and improve the quality and efficiency of services

Not long ago, a member of the public hurriedly came to the individual registration window of the Gaowan Branch, it was noon, and the staff was preparing for a lunch break. However, in order to avoid their back-and-forth, the staff did not hesitate to choose the extended service to ensure the smooth handling of the public's business. The masses expressed their deep gratitude for this and praised the staff for truly being anxious about what the masses were anxious about and thinking about what the masses thought.

This kind of delayed service is not accidental, but the norm at the individual registration window of the Gaowan Branch. No matter when and where, as long as the masses have needs, the staff will provide warm and thoughtful service. Especially during the peak period of the annual report, in the face of many self-employed inquiries and questions, the staff answered patiently until late at night without complaints. This kind of professionalism and purpose of serving the people have won unanimous praise from the masses.

In order to further improve the quality and efficiency of services, the individual registration window of Gaowan Branch has continuously strengthened team building and improved the professional ability and service level of staff. Through in-depth study of policies and regulations, strengthening business training, optimizing business processes and other measures, we have created a registration and administrative examination and approval team with firm politics, exquisite business, excellent style and efficient service. At the same time, the window also actively promotes the application of intelligent equipment, and provides more convenient and efficient services for the general public and enterprises through online and offline integration.

In the process of creating the "Qingfeng Liaoning Government Affairs Window", the individual registration window of the Gaowan Branch has achieved remarkable results. The service efficiency has been greatly improved, and the business processing time has been significantly shortened; The satisfaction of operators continues to improve, and the masses are more convenient to do things; The integration of online and offline has been continuously improved, and the service methods have become more diversified. These achievements have been made possible by the hard work and tireless efforts of the staff.

In the next step, the individual registration window of the Gaowan Branch of the Market Supervision Bureau of Shenfu Demonstration Zone will continue to focus on the masses, continuously optimize the service process, innovate the service mode, and improve the service level. By focusing on the two "wind vanes" of service level improvement and business environment optimization, we will give full play to the exemplary role of "Qingfeng Liaoning Government Affairs Window" to provide enterprises and the masses with more high-quality, efficient and convenient services. At the same time, the window will also actively explore new service models and methods to promote the innovation and development of market supervision.

Source: Demonstration Zone Market Supervision Bureau

The individual registration window of the Gaowan Branch of the Shenfu Market Supervision Bureau: Practice the mass line and improve the quality and efficiency of services

Memorabilia of Guangsha Wanjia:

  • January 2016: Entered Shenfu for the first time;
  • December 2016: Joined 517 Real Estate, opening the era of Shenfu brand intermediary;
  • January 2017: Became a pioneer of Shenfu new housing joint sale;
  • May 2018: The number of intermediary stores exceeded 10;
  • December 2018: Opened the era of Shen Fu's "commission refunded if the transaction is not successful";
  • May 2019: The number of intermediary stores exceeded 20;
  • August 2019: Established the independent brand of "Guangsha Wanjia";
  • June 2020: The store entered Shenyang for the first time;
  • July 2020: The store entered Fushun for the first time;
  • December 2020: Became the "New Brokerage Brand of Shell";
  • May 2021: The "Shell Housing Search" system was introduced into Shenfu;
  • June 2021: Opened the era of Shen Fu's "real housing must be compensated for fake";
  • August 2021: Registered the real estate trademark "Shengjing Guangsha Wanjia";
  • March 2022: Open the era of Shen Fu's "if you don't eat the price difference, you will return";
  • June 2022: Opened the era of "capital supervision" in Shenfu;
  • August 2022: All business income, take the initiative to issue VAT invoices;
  • January 2023: Promise that the property is in arrears, and the loss will be paid in advance;
  • July 2023: The real property must be compensated for the real real estate claim, and the unified compensation amount is 100 yuan;
  • February 2024: Start the era of Shenfu real estate agency's "commission if the transaction is not successful".
The individual registration window of the Gaowan Branch of the Shenfu Market Supervision Bureau: Practice the mass line and improve the quality and efficiency of services

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