5G+AI goes deep into the back kitchen of the canteen, and China Telecom's "Zhike" happiness on the tip of the tongue

......Recently, the canteen administrator of Zhangjiakou No. 4 Middle School in Hebei Province received a food safety alarm text message from the education cloud platform, which turned out to be that the canteen staff did not wear masks to enter the operation room. The administrator immediately notified the relevant personnel to standardize the attire. This is a microcosm of the application of Zhangjiakou's "Internet + Bright Kitchen + AI Intelligence" campus food safety improvement project. Guarding food safety through 5G+AI technology has become a common practice, and China Telecom has also given full play to its technological advantages to "intelligently guard" happiness on the tip of the tongue.

(Image source: Photo.com)

The general trend of intelligent catering

At present, the era of intelligent AI has painted a clear data picture for the catering industry: young consumer groups are more pursuing independent personality, paying attention to experience and health, and smart restaurants have come into being; The integrated development of catering consumption has provided customers with more channel choices online and offline, which has become the current trend of the development of the catering industry.

Relying on the cloud platform, catering enterprises integrate the Internet, artificial intelligence, AI algorithms and other technologies to form an overall solution for IOT applications with smart morning inspection, intelligent acceptance, kitchen behavior management, and IoT access as the system architecture system, so as to realize the full closed loop of the catering process; At the same time, relying on the management system, it can open up the full-link restaurant scene business construction from food ingredient management, purchase, sales and inventory management, food safety, consumer behavior analysis to smart catering, ordering and settlement; The data management of the catering service process, canteen raw material procurement, handheld ordering and shopping, health and nutrition analysis and other links has formed a controllable supply of dishes, preventable personnel violations, and traceable testing samples, ensuring the realization of food business functions, greatly improving the level of food safety management and intelligent governance, and improving the dining experience of customers; The AI algorithm on the edge computing platform is used to provide monitoring and early warning of the standardized operation of restaurants and food safety, and realize the intelligence of catering.

The market prospect of smart catering will also become more and more broad. In the future, convenient and efficient ordering and payment, personalized service options; The nutrition and health of the dishes, the energy saving and environmental protection of the production process...... Smart catering will continue to integrate more advanced technologies to bring consumers a richer dining experience. At the same time, smart catering will also continue to expand its application fields, such as enterprise canteens, school canteens, hospital canteens, etc., to provide more convenient, efficient and healthy catering services for all walks of life.

"Bright Kitchen and Bright Stove" makes diners' tongues more at ease

The people take food as the sky, and food is the first thing. China Telecom attaches great importance to the digital development of the catering industry, actively fulfills the responsibilities of central enterprises, and gives full play to its role as the main force in the construction of the national regulatory system, the people's peace of mind, and the healthy development of catering owners. China Telecom's key project of "Bright Kitchen and Bright Stove" based on e-Surfing Vision Network has been widely implemented in catering service units across the country in recent years to protect the safety of the tip of the tongue.

"Bright Kitchen and Bright Stove" realizes the real-time intelligent, standardized and refined management of the people, equipment and environment involved in the production and operation of food and catering. Relying on video classification and aggregation, intelligent AI analysis, and subdivision scene informatization capabilities, it can also realize intelligent monitoring and food hygiene and safety supervision of the kitchen behavior norms and environmental sanitation of catering units, including multi-scenario algorithm recognition such as chef hats, masks, smoking, and rodent infestation identification. It also provides a set of "integrated, visual, and intelligent" comprehensive management platforms for food supervision and management institutions, and further builds a new pattern of intelligent supervision of food safety social co-governance.

Taking the application of "bright kitchen and bright stove" in school canteens as an example, although the health and safety of school canteens has always been a general concern, it is difficult for teachers, students and parents to visit and inspect the back kitchen. Through the "Bright Kitchen and Bright Stove" of Tianyi Vision, parents and teachers can supervise the hygiene of the kitchen, the operation specifications of the staff, and the cooking process online, and the food in the entrance is "visualized", so that children can eat at school more securely, and parents are more assured. For schools, make full use of the "bright kitchen and bright stove" to carry out online inspections, when there are staff behaviors in the back kitchen of the canteen, the camera will immediately identify, capture, and record to the background after the alarm, so as to facilitate the school and relevant regulatory departments to implement accurate supervision and improve the efficiency of campus food safety intelligent supervision.

At present, China Telecom's "Bright Kitchen and Bright Stove" platform has covered nearly 200,000 catering units. Together with Ele.me, it has launched more than 40 online restaurant "food safety demonstration streets" in more than 20 provinces (cities) such as Beijing, Hubei, Jiangsu, Shandong, Guangdong, and Hunan, and built thousands of offline "Internet + Bright Kitchen and Bright Stove" transparent restaurant demonstration stores in the block.

Actively expand new applications of smart catering

In addition to actively promoting "bright kitchens and bright stoves", China Telecom is also actively expanding new applications of smart catering.

China Telecom combined AI and AR technologies to help build the first "5G+AI" chain of smart restaurants. GAGA is a leading chain brand of full-time social casual catering featuring light meals and tea drinks. With the help of 5G cloud network and new smart terminals, China Telecom cooperated with "gaga Xianyu" to build the first "5G+AI" chain smart restaurant. China Telecom has built a "5G+SD-WAN" intelligent converged network in stores to ensure uninterrupted and secure operation of store services. Second, outdoor stores use 5G network slicing to realize the secure access of 5G ordering terminals to the cash register intranet. The third is to use the cloud-edge collaborative global self-operation management platform to support the remote on-demand management of the entire network facilities. China Telecom's 5G+AI also helped "gaga Xianyu" standardize the clothing hygiene of the kitchen, the mask detection of the waiter, and the testing of the standard of meal presentation. The application of 5G+AR to culinary training has been shortened from 2 weeks to 2 hours of remote practical guidance...... After the cooperation, the overall revenue of "GAGA Xianyu" increased by 8% year-on-year, customer orders increased by 10% month-on-month, the average labor cost and operation and maintenance cost of a single store decreased by 3%, and the revenue of a single store increased by 10%. The average 5G upgrade cost for a single store is less than 1,000 yuan per month.

China Telecom also provides practical applications of robotics in the catering industry. The 5G food delivery robot launched by Hunan Telecom and Changsha Xingshen Intelligent Technology Co., Ltd. delivers meals to employees in Changsha Science and Technology Industrial Park, Hunan Province, and solves the "last mile" of terminal delivery through "contactless delivery" throughout the whole process.

In the future, China Telecom will continue to launch new applications that adapt to smart catering scenarios, promote the development and practice of related new technologies and applications in the smart catering industry, and at the same time take care of the safety and health of the people, and continuously improve their sense of gain, happiness and security.