On the morning of June 19, Xu Xing'an and Liu Chunmin, the cadres of the judicial office and the police of the police station, came to Sanyi Village to pay a return visit to the neighborhood dispute mediated half a month ago, and found that the two sides lived in harmony and ended the return visit. "The cultural quality of the masses will be improved, the contradictions and disputes will be reduced, the quality of mediation will be improved, and the legitimate rights and interests of the masses can be maintained. Liu Haiyang, Secretary of the Party Working Committee of Yaodian Street, Xixian New District, said.
In recent years, the rise of the cultural tourism industry in Qinhan New Town has created business opportunities for the local people to revitalize the rural industry. Sanyi Village Xiaoji business of Liangpi processing belongs to the order business, for the surrounding customers to produce, sales, delivery of one-stop service, every tourist season, Xiaoji and 8 villagers are busy every day, and the Liangpi business is improving at the same time also brings a trouble. It turns out that the long-term production of cool skin will produce a large amount of heat gas, the noise generated by the exhaust fan in the discharge process has affected the rest of the neighbors, and the replacement of equipment requires funds, time, labor, etc., and how to maintain the legitimate rights of the neighbors. Xu Xing'an, who is familiar with people, places, and things, received the two, and after grasping the demands of both parties, he quickly came up with a "ruling" plan for the two: "The neighbor's demands are reasonable and legal, and the cool leather factory will either replace the equipment or relocate." Xiao Jiyi agreed to a mediation plan to replace the equipment on the spot, which led to the beginning of this article.
The mediation of this noise contradiction is one of the many cases in which "Lao Yao Said Things" participated in the "three-level 3+ mediation" in Yaodian Street. In 2023, the "Implementation Plan for the Mediation Work of Yaodian Street" gives clear goals, tasks, work measures, and division of responsibilities.
Among them, "first-level 3+ mediation" is a general simple type of contradictions and disputes, and the village and community people's mediation committee + grid member + village sage will intervene and resolve the contradictions in the region as soon as possible; "Level 2 3 + mediation" is a major and difficult type of contradictions and disputes, and the village and community leaders + industry departments + "Lao Yao Says Things" will hold an analysis and judgment meeting to resolve the contradictions and disputes in a timely and effective manner; "Three-level 3+ mediation" is a major category of contradictions and disputes, mainly by the street leaders + legal counsel + superior industry supervisors to hold a joint meeting in a timely manner to make overall arrangements and deploy resolution plans, safeguard the interests of the masses, and ensure social stability in the jurisdiction. During the period, "Lao Yao Says Things" will fully grasp the dynamic situation of regional contradictions and disputes, mediation, and resolution, and regularly analyze and judge individual cases, so as to resolve contradictions and disputes in the bud. It is understood that since the operation of the "three-level 3 + mediation" in Yaodian Street, "Lao Yao Says Things" has efficiently resolved 34 social contradictions and disputes, preventing the escalation and spillover of contradictions from the source, safeguarding the fundamental interests of the masses, consolidating the grassroots position, and promoting the harmonious social and economic development of Yaodian.
While the "Lao Yao Talks" in Yaodian Street brought about the systematic development of "three-level 3+ mediation", it also made a good start for the community's refined governance and high-quality services. The party members, cadres and social workers of Weiliu Jiayuan Changxiayuan Community are the "Xiao Yao" cultivated by "Lao Yao Says Things" in the work interaction, and they are also the comprehensive service force in the large mediation system to help the community gradually realize "self-management, self-service, self-education, and self-supervision".
"All party members and cadres in the community, social workers arrive at their posts 10 minutes in advance every day" is the "iron rule" that the Changxiayuan community has adhered to for many years, what can be done in 10 minutes, and everyone understands the original intention of the community party branch over the years, "The masses will find the community as soon as they have something, and the mental state and professional service level of the community staff affect the quality of service and the relationship between the party and the masses." A social worker said. The community is closest to the masses, and the party members, cadres, and social workers in the community must go to work on time and carry out their work in the state of a "regular army". The comprehensive guarantee of people's livelihood services is the basis for the creation of the smallest safe unit, and Changxiayuan coordinates the strength of the community, regularly adopts different professional themes to carry out quality improvement rotation training for "Xiao Yao", and comprehensively improves the "Xiao Yao" in the actual work of home visits, people's livelihood service assistance, conflict and dispute resolution, safety hazard investigation and other response to the diversified needs of the masses. The community "Xiao Yao" regularly organizes the masses to carry out calligraphy training, enjoy the sunset, meet on Wednesday and other community mass activities to serve the community and realize the improvement of everyone's quality and community governance.
"Lao Yao said things" to resolve the urgency, hardship and hope, and "Xiao Yao came to the door" to protect the safety of the grassroots. The village community is a gathering place for the masses to live, and it is an important key to the implementation of all work. In the "three-level 3+ mediation" system of Yaodian Street, the work of "Lao Yao Talking Things" and "Xiao Yao Coming to the Door" is to rely on each other and benefit the masses. In daily work, "Xiao Yao" cooperates with "Lao Yao" to do a good job of information statistics and reporting in advance for the contradictions and disputes caused by rural collective land acquisition, land circulation, house demolition, environmental pollution, labor disputes, doctor-patient disputes, traffic accidents, campus disputes, consumer disputes, marriage and family disputes, boundary disputes, etc., forming a large mediation service model of "Xiao Yao" + "Lao Yao" + competent industry departments, multi-party participation, multi-party linkage, and classified resolution, which has been well received by the masses. (Note: Yao is another name for kiln)