#头条首发大赛#
Yu Donglai
Mu Xiu will be destroyed by the forest wind, people are afraid of being famous, pigs are afraid of being strong, and the same is true for enterprises.
The excessive attention of the society and the excessive expectations of the public have put Fat Donglai on the fire, and now Fat Donglai can be described as sitting on pins and needles, and he is miserable.
Other companies are frustrated by the lack of visibility of their own companies and the lack of attention from the public to their companies.
Fat Donglai is troubled by the fact that the company's reputation is too great, the attention of the society and the outside world to Fat Donglai is too high, and the customer's expectations for Fat Donglai are too high.
There are also some people who wear microscopes to observe and look at Fat Donglai, and find fault with Fat Donglai, so as to win attention and traffic on the Internet.
When people are in the spotlight, they will feel uncomfortable all over their bodies, and the pressure on their hearts will also increase, and the same is true for enterprises, and it is inevitable to be nervous and uncomfortable when they are stared at all the time.
Fat Donglai
There is no doubt that Fat Donglai's corporate culture and concept are really good, but in the final analysis, the implementation of corporate culture and concept still depends on people's actions to practice.
No matter how good a person is, he will inevitably make mistakes and make mistakes in the process of doing things, not to mention a supermarket giant like Fat Donglai, which has nearly 10,000 employees?
On June 25, there was a dough rolling incident in Xinxiang Fat Donglai, which made Fat Donglai pay a price of nearly 9 million.
The cause of the incident was that a dough rolling joint venture stall in the catering department of Fat Donglai, and the sanitary environment of the production workshop of the supplier who supplied the dough rolling to the stall was seriously not up to standard.
The delivery driver of the dough rolling supplier uploaded the video of the production workshop to the Douyin platform, pushing Fat Donglai to the forefront of public opinion.
After the video was released, Fat Donglai quickly sorted out the ins and outs of the matter, and gave a plan for dealing with the incident as soon as possible:
1. For drivers who upload videos to help Fat Donglai find problems, a cash reward of 100,000 yuan will be given.
2. From June 9th to June 19th, customers who bought rolling dough and spicy noodles at the stall involved will be compensated with 1,000 yuan per copy, and distributed to customers in cash (a total of 8,833 copies were sold in Fat Donglai's internal data).
3. Terminate the cooperation with the stalls involved, dismiss the employees who have direct management responsibilities within Fat Donglai, and cancel the year-end benefits of the store manager involved.
Fat Donglai's compensation plan for customers
A bowl of rolling dough Fat Donglai lost nearly 9 million real money, and the price of rolling dough in the stall involved in Fat Donglai was 8 yuan per copy, and it is estimated that the stall selling dough will not earn 9 million a year.
Because a bowl of rolling dough can take out 9 million yuan to compensate customers, looking at the whole of China, there is only one fat Donglai.
Fat Donglai is to sincerely treat customers as God, and is to practice the business philosophy of customer first with practical actions.
There is never a shortage of people who speak well, there are many people who speak beautifully and speak well, but there are only a handful of people who can combine knowledge and action like Fat Donglai and Yu Donglai, and what they say and do as well.
From the previous Fat Donglai internal staff meal tasting incident to the dough rolling incident, Fat Donglai has been pushed to the forefront of public opinion again and again.
As a consumer, when you find that there are problems in Fat Donglai's operation, you can actually give feedback to Fat Donglai's management department first, and if Fat Donglai does not deal with and correct it, then deal with it by exposing it on the online platform.
There is really no need to expose it directly on the online platform, use the power of the Internet to amplify the incident, and put pressure on Fat Dong through the pressure of public opinion.
The rolling dough stall involved
It is this public opinion turmoil that has happened to Fat Donglai again and again that makes people who care about Fat Donglai secretly worry about Fat Donglai.
While people praise Fat Donglai for being responsible and responsible, everyone is also worried that Fat Donglai's kindness will be used by people with ulterior motives, and eventually become a sword that stabs Fat Donglai himself.
After all, as long as people do things, they will inevitably make mistakes, and only those who don't do things will never make mistakes.
Treat enterprises like Fat Donglai, care is more important than harshness, we must all love and support such a conscientious enterprise, so that such a conscientious enterprise development is getting better and better.
Fat Donglai's corporate culture
Treating enterprises like Fat Donglai well is actually taking care of the conscience of our society, and letting the good money drive out the bad money is the result of normal business ethics, so that Fat Donglai develops better and better, and our society wins.
On the contrary, if a conscientious enterprise like Fat Donglai is maliciously harassed, it becomes more and more difficult to operate, and the development is getting worse and worse, so that a conscientious enterprise like Fat Donglai falls, and our society will lose.
Let us all use actions to care for and care for a conscientious enterprise like Fat Donglai, beware of Fat Donglai's kindness being used by people with ulterior motives, and don't let Fat Donglai's kindness eventually become a sword that pierces Fat Donglai.