On June 28, Mr. Wang, a consumer, reported that he had reported
He and his friends were at two Chef Bao pastry shops in Guangzhou
shop to buy food, but find that the clerk weighs it
The weight of the outer box has not been removed
Causes the total price to become higher
In this regard, the manager of the two stores
They all denied that there was a situation where the weighing was not "peeled".
And said that it had been given to Mr. Wang
The processing of one refund and ten losses was carried out
Related topics rushed to the hot search on Weibo
Mr. Wang recalled that some time ago, he and his friends went to Chef Bao's pastry shop in Guangzhou Dashadi and Shipaiqiao store to buy cakes, but found that the clerk did not "peel" when weighing and selling. "It was they who sold us the plastic box in the outer packaging, including the weight of the cake."
According to the shopping records provided by him, at about 15 o'clock and 19 o'clock on June 9, they successively bought cakes of 14.34 yuan and 35.60 yuan at Master Bao's Dashadi store and Shipaiqiao store.
Mr. Wang said that after discovering the problem, they found the merchant, and the staff of the Dashadi store first defended that it may be due to the air conditioning blowing in the store, which caused an error in the weighing, but finally admitted that there was a problem with the weighing. He said that at present, the two stores are refunding one and paying ten.
According to the live video provided by Mr. Wang, after shopping at Master Bao's Shipaiqiao store, they took out the electronic scale and weighed it again, showing that a box of seaweed-flavored crispy flop cake with a total packaging of about 247.6 grams and a shopping receipt of 248 grams, and another box of coffee cake with packaging of about 272.3 grams and a shopping receipt of 274 grams. The weight shown on the receipt is similar to the weight of the two boxes of cakes with packaging, or even heavier when the receipt is displayed.
The consumer weighed with his own electronic scale, showing that a box of seaweed-flavored crispy fluffy scallop cake in the Shipaiqiao store was packaged with a total of about 247.6 grams, and the shopping receipt showed 248 grams.
In this regard, the reporter consulted the managers of the two stores.
The manager of Master Bao's Dashadi store said, "Recently, the weather has been hot, and a fan was put on the scale, which just happened to blow onto the scale, resulting in more weight. He said that the matter has been dealt with and the customer will be refunded one and ten for the customer.
The manager of Master Bao's Shipaiqiao store also gave a similar explanation to reporters. The store manager said that there is indeed a weight deviation, which may be that the air conditioner is blowing on the scale, and he has negotiated with the customer to deal with it, and he will refund one and pay ten.
However, Mr. Wang did not accept the store manager's explanation of the reason for the weight deviation.
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Source: Newsroom Comprehensive Southern Metropolis Daily (Reporter Ao Yinxue), N Video
Editor: Berlin