Source: WeChat of the State Administration of Cultural Heritage
Quick facts
● The Office of the State Administration of Cultural Heritage issued the Notice on Doing a Good Job in the Opening Service of Museums in the Summer of 2024.
● Key venues and popular venues can meet the needs of the public to visit to a greater extent by appropriately extending opening hours, planning cloud exhibitions, cloud live broadcasts, cloud education, and mobile exhibitions according to the actual situation.
● After evaluation, venues that do not need to achieve diversion and peak staggering through the reservation mechanism should cancel the reservation.
● If it is really necessary to make an appointment, the appointment mechanism should be optimized in light of the actual situation, the refined management should be strengthened, the appointment procedure should be simplified as much as possible, and the appointment service should be provided for primary and secondary school students, the elderly, the disabled, and people with difficulties in using smart devices by retaining manual windows and telephone appointments.
● Optimize the security check and verification process to shorten the waiting time of spectators.
● Intensify the crackdown on "scalpers" hoarding and scalping, and earnestly safeguard the public's basic cultural rights and interests.
Let's take a look at the original article ↓
The Office of the State Administration of Cultural Heritage is about doing a good job
Notice of the opening service of the museum in the summer of 2024
Cultural relics bureaus (culture and tourism departments/bureaus) of all provinces, autonomous regions and municipalities directly under the Central Government, cultural relics bureaus of the Xinjiang Production and Construction Corps, and all relevant units:
Summer is the peak period for visitors, especially teenagers, to visit museums. In order to give full play to the social education function of museums and better meet the spiritual and cultural needs of the general public, the following opinions are hereby put forward on doing a good job in the opening services of museums in the summer of 2024:
1. Strengthen overall planning and deployment
Administrative departments of cultural relics at all levels should predict in advance, scientifically plan, make overall arrangements, integrate the cultural and museum resources in the region, organize and schedule according to the needs of the audience, and plan and launch various forms of exhibitions and educational activities. Strengthen the review and filing of exhibitions, educational activities, cultural and creative development, etc., to ensure the correct communication orientation and supply quality. Museums in all regions should combine the characteristics of summer vacation to plan and carry out special exhibitions and educational activities suitable for young people to participate in, and strengthen the educational function of museums. The central and local governments should give full play to the role of radiation and support, and promote a number of high-quality exhibitions to be exhibited in small and medium-sized museums through joint exhibitions and touring exhibitions, so as to provide more choices for the public. Key venues and popular venues may, according to the actual situation, meet the needs of the public to a greater extent by appropriately extending opening hours, planning cloud exhibitions, cloud live broadcasts, cloud education, and mobile exhibitions.
Second, improve the level of facilitation
Administrative departments for cultural relics at all levels should strengthen guidance, scientifically assess the carrying capacity of venues, innovate measures, and improve the level of convenience for visitors to visit museums through a variety of ways. After evaluation, venues that do not need to achieve diversion and peak staggering through the reservation mechanism should cancel the reservation; If it is really necessary to make an appointment, the appointment mechanism should be optimized in light of the actual situation, refined management should be strengthened, the appointment procedure should be simplified as much as possible, and appointment services should be provided for primary and secondary school students, the elderly, the disabled, and those with difficulties in using smart devices by retaining manual windows and telephone appointments. It is necessary to optimize the security check and verification process, shorten the waiting time of the audience, increase the heatstroke prevention equipment and necessary heatstroke prevention drugs and drinks, and earnestly do a good job in the heat stroke prevention and heat reduction work of the audience and front-line staff. It is necessary to include the valid certificates held by foreign nationals in the scope of identity documents that are recognized for use in appointments, improve the payment methods for foreign nationals, develop multilingual reservation channels and guide services, and improve the level of facilitation for foreign nationals to visit.
3. Advocate civilized exhibitions
Museums around the country should take the initiative to release reservation rules, visiting instructions, civilized visit initiatives, etc., to guide the audience to reserve tickets through formal channels, participate in research activities, and create a good atmosphere for civilized visits. It is necessary to strengthen the maintenance of order and the strength of management personnel in the museum, stop and correct uncivilized behaviors in a timely manner, and hand over behaviors that endanger the safety of persons and cultural relics to the public security and other departments for handling in accordance with the law. The administrative departments in charge of cultural relics at all levels should actively cooperate with cultural law enforcement, public security, market supervision, Internet information and other departments to intensify the crackdown on "scalpers" hoarding and scalping, and earnestly safeguard the basic cultural rights and interests of the public. It is necessary to establish a mechanism for the collection, processing and feedback of opinions, and respond to the reasonable demands of the audience in a timely manner.
4. Strengthen safety management
Museums in all regions should combine the local reality and the characteristics of summer student travel concentration, reasonably predict the flow of visitors, and do a good job in the maintenance and daily maintenance of facilities and equipment in advance. Strengthen the safety management of exhibits, and ensure the safety of cultural relics by strengthening inspections and setting up warning signs. Through the broadcast of promotional videos in conspicuous positions in the venue, the distribution of leaflets, etc., to strengthen the popularization of safety knowledge and improve the safety awareness of the audience. It is necessary to do a good job of diversion and drainage to avoid audiences gathering in a few venues for a long time, affecting the visiting experience and increasing safety pressure. It is necessary to formulate emergency plans, regularly carry out education and training, emergency drills, do a good job in disaster prevention and on-site handling of emergencies, and safeguard the safety and health of the people's lives and property.
In the process of opening up during the summer vacation, all localities and units should report to the competent department at a higher level and the State Administration of Cultural Heritage in a timely manner in case of major emergencies.
Notice is hereby given.
Office of the National Administration of Cultural Heritage
July 1, 2024
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