Recently, a customer was eating at a small restaurant because he felt that the food was difficult to swallow and wanted to pay for it, but was stopped by the owner. The owner insisted that food should not be wasted and demanded that customers eat for free. The customer thought that the taste was too bad to continue eating, and insisted on paying and leaving. Netizens discussed this matter, saying that both parties were "stubborn".
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On an ordinary night in a small town, Xiao Wang walked into the newly opened "small town restaurant" with full expectations. The restaurant had just opened, and the sign at the entrance was glittering, and the advertisement read "Authentic Delicious, Taste on the Tongue". Xiao Wang was originally a foodie, and when he saw such publicity, he naturally couldn't hold back.
As soon as the dishes were served, Xiao Wang couldn't wait to clip a chopstick braised pork. But as soon as he entered, Xiao Wang's brows furrowed. The smell is really hard to swallow, and the greasy braised pork not only has no fragrance, but has a strange taste. He then tried a few other dishes, but the results were equally unsatisfactory.
Xiao Wang's disappointment was beyond words, he called the boss: "I really can't eat this dish, the boss may not like others to say that his home is not delicious, and quarreled with the man, we have been here for so long and have not heard others talk like this, and suddenly the anger came up, after the two sides quarreled for a while, the man also suppressed the anger I paid and didn't eat."
At this time, the boss also shouted loudly at the man, don't waste you eating and leaving, don't charge you money, the man has no choice but to return, I can't pay if I don't eat? Such a scene is puzzling, it seems that both of them are right, but both of them feel uncomfortable. It's really incomprehensible, it's true that the two of them are stubborn and have collided together.
The man felt that although he was just an ordinary consumer, he also had the right to choose whether to continue to consume. The owner, on the other hand, believes that since the food has been served, the food should not be wasted.
After netizens learned about this, they talked about it. Some support shopkeepers, believing that it is right not to waste food; Some are on Xiao Wang's side, thinking that the shopkeeper's requirements are too harsh. Both sides have their own opinions, and no one can convince anyone.
Xiao Wang finally decided to stick to his position, "I'll pay for this money, but I really can't eat it." ”
The shopkeeper had no choice but to accept Xiao Wang's payment. Xiao Wang left the restaurant with regret and disappointment. This little episode has also become a hot topic in the town, and it has become a topic of conversation after dinner.
Netizens have left messages on the Internet:
"Both of these are stubborn tempers, and neither of them will let anyone."
"It's wrong to waste food, but it's also inhumane to force someone to finish it."
"Xiao Wang should complain, this taste is really unreasonable."
"The owner's intentions were good, but the execution was too rigid."
In any case, this incident also serves as a reminder to restaurants: delicious and service are equally important, and the customer experience is fundamental to the development of restaurants. For customers, they should also pay attention to the way they express their dissatisfaction, and communication can solve the problem.
As this matter fermented online, more and more people began to pay attention to the problem of food waste. Some netizens suggested that restaurants could serve small portions of dishes to reduce waste, while also being more flexible when customers report problems.