In recent years, the Gaotai County Urban Management Comprehensive Law Enforcement Brigade has adhered to the service tenet of people first, in addition to doing a good job in urban management with heart and affection, it is also committed to serving the people in a practical and detailed manner, taking the demands of the masses as the starting point and the satisfaction of the masses as the foothold, listening to the people's feelings, solving the people's worries, and striving to resolve the problems of the masses based on solving the problems of the masses, so that everything is implemented and everything has an echo.
Recently, the Urban Management Law Enforcement Brigade received a complaint from a citizen on the "12345" hotline platform: "There are stray dogs barking near the supermarket on Commodity Street in Gaotai County at around 23:00 every day, and the sound is loud and affects the rest of the surrounding residents." "There are people drinking and boxing at the entrance of the East Gate Restaurant and Delicatessen in Xichen Lijing Community, Gaotai County, from 22:00 to 3:00 every morning, and the noise is loud, affecting the rest of the surrounding residents." The Gaotai County Urban Management Law Enforcement Brigade acted quickly, arranged special personnel to follow up and deal with it on the spot, and communicated with the citizens in a timely manner, which was well received by the masses.
The county urban management law enforcement brigade adheres to the working principle of "the interests of the masses are no trivial matter", focuses on the active discovery of inspections and complaints on the "6712319" urban management hotline and the "12345" platform, and strives to solve the problems of commercial noise disturbing the people, occupying the road, and illegal construction. Always adhere to the discovery of the case, the complaint is handled, to achieve the "four firsts", that is, the first time to register, the first time to send the mail to handle, the first time to deal with the solution, the first time to complete the reply, adhere to the most rapid and effective action to solve the problems that the masses are concerned about, concerned about, and concerned about. Since the beginning of this year, a total of 318 "6712319" urban management hotlines and 36 complaints on the "12345" platform have been handled, and the satisfaction of the masses has reached 100%.
In the next step, the Gaotai County Urban Management Comprehensive Law Enforcement Brigade will continue to adhere to the principle of serving the people, take solving problems and satisfying the masses as the work standard, further strengthen overall coordination, take the initiative to take the initiative, and achieve service temperature, disposal speed, and handling strength, and continuously improve the problem solving rate and mass satisfaction rate, and truly benefit the people's livelihood, warm the hearts of the people, and conform to the people's will. (Anna Chen)