As the central city of Huangpu, the Bund, Yu Garden, Xintiandi and other landmark attractions have always been popular with international tourists. Especially with the continuous optimization and improvement of the transit visa-free policy by the National Immigration Administration, more and more foreign tourists have come to Huangpu to check in since this year.
Knowing English has become an essential skill, and sanitation workers in Huangpu are no exception. "We do cleaning work in Shanghai's landmarks, not only to make the environment cleaner and more beautiful, but also to represent the good image of Huangpu sanitation workers to introduce Shanghai and Huangpu to foreign friends and provide good services." Their "international style" is full of praise for foreign tourists "Good" and "thank you".
Recently, a United Kingdom and a Japanese tourist came to the small pressure station of Sanpailou Road of Jiecheng Company. Xu Xiang, the team leader on duty, learned that they were eagerly looking for a hotel that could be booked, but due to the inaccuracy of the foreign mobile website, the hotel was closed and could not be visited. Xu Xiang patiently explained in English to the two foreign tourists and introduced them to nearby hotels for them to stay and rest, which was well received by the two foreign friends. "In the past, we didn't know English, and I felt embarrassed when a foreign friend said a string of words to me, but I didn't understand a single word." Xu Xiang said that in order to serve foreign tourists well, he was determined to start with some basic learning.
"It's much better now, and I can communicate a little more." No, 3 more passengers from Italy came to the small compression station the next day. Shou Wei, the leader on duty, and Zhang Xiasan, the administrator of the small pressure station, intimately provided the three tourists with a guide map of the Yu Garden Scenic Area, and explained the tour route in comparison. Foreign tourists keep saying "Good" to the attentive service.
In Xintiandi, on the basis of doing a good job in daily fine cleaning, each cleaner of Luji Company's Xintiandi Cleaning Class is equipped with the "Fashion Xintiandi, Red Cultural Zone" Guidance Manual. In order to serve tourists well, they put a lot of effort into "learning", and everyday English is also included. After mastering the information of red educational landmarks, tourist shopping landmarks, and transportation landmarks around Xintiandi and Huaihai Middle Road, the team members have provided a lot of help to Chinese and foreign tourists.
"It's a small skill, but knowing English is a bridge to communicate with foreigners. We represent the image of Shanghai sanitation workers, and it is our responsibility and obligation to introduce Shanghai to foreign friends. The group of "urban beauticians" in Huangpu have a simple heart: they hope that through their own efforts, "foreigners can feel the enthusiasm and internationalization of Shanghai and Huangpu." ”