laitimes

Convenience Store Journal (XI) Why do couriers like to leave couriers at the station?

author:Listen to the Song of the Sea

Today Xiao A told me that the gym's Zhang Arc asked for express delivery to the door, but the courier insisted on putting the station, what to do?

This gym is less than 500 meters away from us, I have a card there, and I am also a member of them, they often come to the store to pick up the courier to buy things, and they have a good relationship.

Zhang Arc went to the branch a while ago, all colleagues are taking the lead, no problem, just transferred back in September.

His courier always requires express delivery to the front desk, but the courier likes to send it into the station, yesterday his colleague came to pick up the piece, Xiao A said to his colleague, the store just has an arc of the piece, you carry it, the piece is not big, so the beauty took it back.

After ten minutes, the beautiful woman sent the piece back again, saying that Zhang Gu had trained her, saying that she was troublesome and that she had to be returned, and Xiao A was very angry when she heard it.

Today there was another piece of Zhang Arc, and Xiao A asked me how to deal with it.

I said give me the piece. So I went to the gym and called with the young lady at the front desk: "Beauty, is Zhang Arc Zhang handsome?"

Zhang Arc said that I was, I gave him the piece, let him sign, and showed me the ID card, I took a picture of the signed face sheet, he was very cooperative, and smoothly gave the piece to him. It seems that he is a reasonable person, so let me talk to him.

Then I said to him: "Brother Zhang, I came to exercise today, and suddenly remembered that there was a piece of you, quickly folded back, helped you carry it." "

The courier arrived, today my courier sent me to, said he did not reply, I said complaint, he said casually you, he will not send, the attitude is too bad.

I said, "Don't you complain, isn't this embarrassing for me, you want him to send, he doesn't send, then I can only send, then every night exercise will help you carry it." "

He said: "I'm not embarrassed for you, I'm a complaint courier, our store is open 24 hours, he can deliver to the door." "

I replied to him, "Logically, he should have given it to you, but he couldn't." Too many pieces, he can't send, double 11 double 12 is coming, more pieces later, before he just came, the piece does not put the station, sent to nine o'clock at night, nine o'clock customer scolded him, you send a piece of time, nine o'clock at night, you don't sleep and don't let me sleep? Look, he's also embarrassed. "

"Then he can pick out my piece and send it alone." "

"The courier company has sorters, A community, B community, C community, they first divide well, pack a sack, and when the courier arrives, they will distribute it to the salesman according to the package." He got the bag and put it into the station, it was by the bag, not by the piece, so it was not easy to pick. Pick, too many pieces and not good one by one, send the night by the guests scolded, they are also embarrassed. "

"Well, you say so, then I'll pick it up at your station myself." "

"Okay, thanks for understanding, then I went up to the second floor to exercise first." "

"Okay. "

Finally solving the problem, I was relieved.

The gym has a lot of employees, if they all require home delivery, each piece delivery time is not fixed, insufficient manpower, can be self-picked up is the best.

Why do couriers like to put pieces in rookie stations?

A safety, there is monitoring in the store, and the safety of the pieces is guaranteed.

The second is to save trouble. Express delivery is sorted by area, one to three large bags in each district, directly carrying bags into the station, saving trouble.

The third is to save time. When some people receive couriers, they always let the couriers wait, and they will not come out to pick up the courier. Express delivery of many pieces, each person delayed for a few minutes, today the piece can not be sent, can not be sent to deduct wages, and too late for the recipient to rest, inconvenient to deliver.

Four responsibilities and convenience, a piece of the first can not be sent, the second time to re-appointment time to send, but into the station, is the responsibility of the station, the station has a 3-5 days custody period, the picker has a fixed point, at any time to pick up, busy, business people are very convenient.

So couriers like to put pieces in rookie stations.