▲Fully guarantee the Spring Festival
On the 17th, the first day of the 2022 Spring Festival, Huang Xinyuan, purser of the third department of the Heilongjiang Branch of China Southern Airlines, made preparations early. "The Spring Festival is the busiest time of the year, and every year I accompany my returnees on the road, which is also the 17th Spring Festival I have experienced." On the morning of the 17th, Huang Xinyuan came to the post and prepared for the passenger protection of the Spring Festival flight.
▲Arrange large luggage
During the Spring Festival, there are some children and the elderly who travel alone, and Huang Xinyuan will provide corresponding services for special groups. Daily safety checks, mask wearing norms... In addition to routine inspections, it is also very important for flight attendants to disinfect the restroom regularly.
▲ Huang Xinyuan will settle the students who travel alone
▲Huang Xinyuan received a tin foil paper crane sent by a passenger
Every year during the peak of the Spring Festival, hundreds of millions of people travel to and from all parts of the motherland, and their work carries the itinerary of passengers returning home, but also the expectation of a family. "During the journey, I was also warmed by the passengers, yesterday on the Harbin-Chengdu flight, I received a rose folded by my aunt with tin foil when I received the meal, and I was surprised and incomparable to feel comforted and encouraged, the children folded a big love with tin foil, and paper cranes, people who did not know each other gave me warmth back." Huang Xinyuan said that this is a small blessing in the journey.
▲Flight attendant Huang Xinyuan serves passengers
In the Spring Festival, when the epidemic prevention and control is normalized, while the number of flights is increased, it is necessary to ensure the safety of each passenger, and do a good job in protective measures and disinfection. The staff of the aviation department continue to refine the service system, strengthen emergency support, reduce passenger gathering, actively do a good job in organizational work, spring transport and epidemic prevention two-line combat, accompany passengers with warmth, and guard employees in other places with warmth "As a flight attendant, every day to perform flights need to wear protective equipment that meets the requirements of the corresponding level, before the flight we need regular nucleic acid testing, preventive disinfection, pre-flight cooperation we use clean and killing products that take into account safety, functionality, and airworthiness. After cleaning, we will do the corresponding inspection, do a good job of supervision, ensure the safety of passengers, and escort passengers with a clean and safe cabin environment so that passengers have a solid heart to take our flights. Huang Xinyuan said. (Reporter: Yang Fan)