Is the ticket rush acceleration package useful? Official response: 12306 standby ticket purchase is more reliable

The Spring Festival holiday is approaching, and it is the most difficult time to grab tickets every year, and many users have purchased some "acceleration package" paid services on third-party platforms in order to quickly grab tickets.

So, can these acceleration packs really speed up ticket snatching?

According to reports, on January 19, China Railway Guangzhou Bureau Group Co., Ltd. (hereinafter referred to as "Guangzhou Railway Group") launched the "Guangdong People's Voice Hotline" program to respond to problems such as the trap of accelerated ticket purchase software.

Huang Jinbo, deputy director of the Ticket Management Office of the Passenger Transport Department of Guangzhou Railway Group, said: "When we passengers and friends buy train tickets, please look for the official website of 12306, the railway department has not authorized other websites to sell train tickets. ”

He stressed that the "acceleration package" designed and provided by the third-party website is not an official feature of Railway 12306 and does not guarantee that tickets will be provided to users.

Consumers can not use the "acceleration package" and do not have the right to purchase tickets first, no matter which ticketing software, they will eventually have to "queue" to buy tickets at the ticketing system of 12306.

In addition, Huang Jinbo also revealed that the mobile phone client of the third-party website and the ticket-snatching software used by the purchasing website have problems such as delayed ticket sales, high refund and change fees, leakage of personal information, and slow refund.

Therefore, it is recommended that passengers purchase tickets through the railway 12306 ticketing software, and 12306 provides a 24-hour uninterrupted Internet refund service every day, and the refund time is adjusted from "25 minutes before driving" to "until before driving".