According to the latest monthly model complaint list released by Cheqq.com, FAW Toyota has 4 models on the list. Among them, Toyota RAV4 Rongfang and Corolla are well-deserved hot-selling models in the domestic auto market. As for the crown and Ruizhi, they have also been favored and welcomed in the domestic auto market and have a high degree of recognition.
Toyota RAV4
Toyota RAV4: 205 complaints were received in March due to complaints about "rusty bodies".
As a blockbuster SUV model, Toyota RAV4 has been launched in the domestic auto market for a long time. After a long period of hard work, this model is very popular in the domestic auto market.
In the market segment, Toyota RAV4 Rongfang has always had good sales results and is a well-deserved hot-selling model. Of course, it is needless to say that after entering 2024, judging from the sales volume from January to February, its market performance has shown a certain downward trend.
According to industry comprehensive sales data, in January 2024, Toyota RAV4's monthly retail sales will be 16,914 units. Compared with the previous month, its sales fell by 37.69%, almost a 40% decline.
March model complaint list
In February 2024, the monthly retail sales of the Toyota RAV4 Rongfang were 5,947 units. Compared with the previous month, its sales fell by 63.27%, and the decline was further widened.
The reason why Toyota RAV4 Rongfang sales have continued to decline is that in addition to the fierce competition in the domestic auto market from January to February, the Spring Festival holiday, the off-season of the auto market, the serious decline of the overall auto market and the impact of electric vehicles, it should also have a certain relationship with the large number of complaints.
According to the data of the car quality network, in January 2024, due to some users' complaints about the "rusty body" and "system upgrade problems" of this car, Toyota RAV4 received a total of 526 complaints, ranking first in the January model complaint list released by the car quality network.
Toyota RAV4
In February 2024, Toyota RAV4 Rongfang received a total of 200 complaints because of these two problems, ranking 4th in the February model complaint list released by Cheqq.com.
In March 2024, some users of the car quality network continued to complain about the "rusty body" and "system upgrade problems" of the Toyota RAV4 Rongfang, which made it continue to enter the list of model complaints in March.
According to the data of the car quality network, in March 2024, Toyota RAV4 Rongfang received a total of 205 complaints, ranking 11th on the list of model complaints in March.
Toyota RAV4
Toyota Corolla: In March, it received 11 complaints about "cracked dashboards" and "aging parts".
According to the data of the car quality network, in March 2024, Toyota Corolla received a total of 110 complaints due to complaints from some users of the car owner network about problems such as "cracking of the dashboard" and "aging of components".
It ranked 17th in the March 2024 model complaint list released by Cheqq.com. In fact, in January and February 2024, Corolla also entered the list of model complaints for the same period released by Cheqq.com, and both ranked in the top 10.
According to the data of the car quality network, in January 2024, due to complaints about problems such as "dashboard cracking" and "exhaust failure", the Corolla ranked second in the list of model complaints in the same period, second only to the Toyota RAV4 Rongfang mentioned above.
Toyota Corolla
In February 2024, due to some user complaints about "exhaust failure" and "dashboard cracking", Corolla received a total of 11 complaints, ranking 7th in the list of model complaints in the same period.
I think FAW Toyota should pay enough attention to the problems of these users. After all, as a classic hot-selling model, the Corolla has a high recognition in the market segment and is one of FAW Toyota's sales models.
However, in February 2024, the sales decline of the Corolla was more severe. According to the industry's comprehensive sales data, in February 2024, Corolla's monthly retail sales will be 2,743 units.
Toyota Corolla
Compared to the previous month, the sales of Toyota Corolla fell by 80.29%. According to data released by the China Passenger Car Association, sales in the domestic passenger car retail market fell by 46.2% in the same period.
Obviously, in February 2024, the month-on-month decline of Toyota Corolla is much higher than the overall decline in domestic passenger car retail sales in the same period.
In view of this, it is obviously unfair to blame the decline in sales on the overall market decline, the Spring Festival holiday and other factors. Perhaps, the continuous complaints are also one of the important reasons for the decline in sales.
Toyota Corolla
Toyota Ruizhi and Crown: Due to "cracking of the instrument panel" and "cracking of parts", they ranked 13th and 14th respectively
According to the data of the car quality network, in March 2024, Ruizhi suffered a total of 142 complaints, ranking 13th in the list of model complaints in the same period. As for the crown, it received a total of 133 complaints, ranking 14th in the list of model complaints in the same period.
As for the reason why these two cars are on the list, it is because some users of the car quality network have complained that this model has problems such as "cracking of the instrument panel" and "aging of components".
Conclusion:
It should be said that in March 2024, 4 models of FAW Toyota entered the March model complaint list released by the car quality network, which surprised me somewhat.
However, it is worth noting that after entering 2024, most of these models are not on the list of model complaints for the first time, and they have been on the list many times.
Corolla
In view of this, I believe that as a responsible car company, if these problems do exist, then FAW Toyota should effectively solve the problems for users.
If these problems do not exist, then FAW Toyota should respond and clarify, so that users can buy and use cars with more confidence.
Finally, the sales data of the models involved in this article are derived from the comprehensive sales data of the industry released by the third-party platform, and the data description of the third-party platform shows that it is displayed in strict accordance with the corresponding relationship between the sales volume and the platform announced by the Automobile Dealers Association and the manufacturer, with an accuracy rate of more than 99%, which is for reference only.
Toyota Rongfang
The complaint data involved in this article comes from the monthly model complaint list released by the third-party complaint platform, and Dongfeng Honda has not yet responded to the official response, and the official response shall prevail.
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This article is the original article of the Cheyu World Operation Department, the total No. 10986, some of the pictures are from the Internet, and the data and related materials marked with the source are all cited. Cheyu World Original All Rights Reserved, infringement must be investigated.