Headline Hunan, June 21, 2024 (Correspondent Liu Ziyue) At about 8 o'clock in the morning on June 20, shortly after the G812 train departed from Shaoyang Station, Ms. Hu, a passenger, asked the conductor Yang Jie for help, saying that her father, Mr. Hu, had to take the train with a urine bag in his mouth and could not move, and he also needed to use an oxygen bag to help breathe.
This time, Mr. Hu was accompanied by four family members to Beijing for medical treatment, but several of them could not buy seats together in the No. 1 business class car, which was very inconvenient to take care of. In addition, Ms. Hu was worried that they might not have enough oxygen bags on the long journey, so she asked the train for assistance. Yang Jie first managed to adjust the seats for them and let the family sit together.
At 9:11, the G812 train arrived at Changsha South Railway Station. Some passengers in the Business Class carriage have arrived and disembarked at the station, while others are preparing to board the train. At the same time, on the platform, the shift on duty was also handed over. Yang Jie, who was about to get off work, focused on Mr. Hu's situation to Li Zhen, the successor train captain, and instructed him to do a good job.
After learning of the situation, Li Zhen immediately approached Mr. Hu and his family and helped them coordinate with other new passengers to change their seats, so that the family could continue to sit together.
At this time, Mr. Hu still had four oxygen bags left, and his family was worried that some unpredictable factors such as shortness of breath due to changes in air pressure or air leakage in the oxygen bags themselves would not be enough to support the patients to go to Beijing West. In response to this situation, Li Zhen suggested that passengers first observe the use of oxygen bags, and if they find that oxygen is running low, inform the train staff one hour in advance and contact the local 120. Two plans for temporary supply of oxygen bags at Zhengzhou East Railway Station (12:14) and Shijiazhuang Station (13:33) have been developed for passengers' reference. Li Zheng asked passengers to rest assured that the station staff will fully cooperate. After receiving Li Zhen's advice and assurance, the patient's family was more satisfied and no longer so anxious.
On the ensuing journey, Li Zhen paid close attention to Mr. Hu's condition, and came to inquire about the use of oxygen bags by his family members from time to time, and consulted passengers about the temperature and service of the carriage.
When the G812 train passed through the two stations of Zhengzhou East and Shijiazhuang, seeing that Mr. Hu's remaining oxygen bags were still relatively sufficient, his family and Li Zhen's hanging hearts were immediately relaxed.
At 14:36, the G812 train arrived at Beijing West Railway Station on time. When entering the station, Li Zhen informed the platform staff through the walkie-talkie of the exact location of Mr. Hu's carriage, which was convenient for the stretcher to pick up the train, and actively assisted the 120 medical workers to safely escort the patient to transfer.