Fat Donglai really never disappoints customers, and if someone reports it, it must be dealt with in time, only in this way can guests be retained!
Cause of the incident
Recently, the dough rolling in Fat Donglai was reported by customers for poor hygiene! The point is not because of the poor environment of the stall, but because of the poor sanitation of the supplier's processing point! Then Fat Donglai conducted an investigation and announced the results of the investigation! There is nothing to hide, the treatment of the treatment, the dismissal of the dismissal!
The results are impressive! A small dough rolling stall, because of the poor sanitary environment, a total of 8.33 million yuan was compensated! Even if it is punished by the management department, it is impossible to impose such a high penalty, right?
In more than ten days, 8,333 copies of rolling dough were sold, and each copy was compensated 1,000 yuan! And the whistleblower received a reward of 100,000 yuan!
Just because the supplier temporarily changed the processing site, and the processing site did not meet the hygiene standards, it was photographed and reported, and because of this, Fat Donglai lost more than 8 million yuan!
Netizens are hotly discussed
There are really few supermarkets that can do it, and the compensation is more than 8 million! It's already good if you don't cover it up, how can you compensate so much?
How can this food safety control make people feel uneasy?
The fine of the store is only 5,000 yuan, but at this time, Fat Donglai did not impose a high penalty on the stall!
At the same time, netizens are also worried about whether it will give birth to a new industry? Specially go to investigate the suppliers of Fat Donglai!
In fact, netizens' worries are not unreasonable! It's not impossible to really let people with a heart report to make money!
Local netizens said that this is not the first time that Fat Donglai has made such compensation!
In this case, there is still a lot of profit every year, and you can imagine how much Fat Donglai's annual sales can be!
Write at the end
It's not that Fat Donglai can't be copied, but no one dares to copy it! Because this kind of after-sales service is a bottomless pit, it is difficult for ordinary supermarkets to bear such a thing once a year!
Therefore, Fat Donglai has also set an example for all supermarkets! Reassuring customers is the gold standard of supermarkets!