Recently, some netizens posted a video reflecting that there is a problem of poor sanitation in the "rolling dough" processing site of Xinxiang Fat Donglai Joint Venture Catering.
On June 26, Fat Donglai issued a statement saying that he immediately asked all the joint venture stalls of the catering department of the two restaurants in Xinxiang to be closed and set up an investigation team.
In the early morning of June 27, the official account of "Fat Donglai Trading Group" released the "Investigation Report on the Poor Sanitary Environment of Rolling Dough Processing Sites" of Fat Donglai Catering Merchants in Xinxiang. After this matter was reported, it rushed to the first place in the hot search on Weibo.
Previously, some customers reported on a short video platform on the evening of June 25 that the poor sanitation environment of the Xinxiang Fat Donglai Joint Venture Catering "Rolling Dough" Processing Site was poor, and after receiving customer feedback, Fat Donglai attached great importance to it, and immediately asked all the joint venture stalls of the catering department of the two stores in Xinxiang to be closed, and set up an investigation team to strictly investigate and implement the matter in combination with the head of the catering department.
According to the investigation report, a cash reward of 100,000 yuan was given to the customer who helped him discover a major food safety hazard; All customers who purchased rolling dough and spicy noodles in the catering department of the two stores in Xinxiang from June 9, 2024 to June 19, 2024 will be refunded, and a compensation of 1,000 yuan will be given (a total of 8,833 copies, with a compensation of 8.833 million yuan); Xinxiang Fat Donglai dough rolling merchants are required to stop business from now on, and terminate the contract to terminate the cooperation, and withdraw the cabinet within a time limit.
In the investigation report, it is proposed to strengthen the management of commodity quality control, improve the management system and work standards, and say that a food safety supervision and reporting reward mechanism will be established, and the parties will be rewarded for providing effective clues related to the food safety problems of Fat Donglai after verification, and the relevant information of the parties will be kept confidential.
The report of the investigation is as follows:
Netizens liked: Really treat customers as gods
In this regard, many netizens agreed, "I really treat customers as gods".
Aogasa Red Shirt: This crisis is very public.
Chivalrous and tender herbs: This problem-solving operation is impeccable, nothing to say, and impeccable.
Happy Horseman: I feel that this is no longer public relations, but a problem solving under the guidance of integrity values. Basically, I didn't use any special means.
Rocitt: All companies are invited to respond to skepticism with that kind of courage.
Lao Lu Feidao: My God, what else is bad about hygiene when you operate like this? Give a big thumbs up to Fat Dong.
There are also many netizens who shouted that Fat Donglai should come to his city to open a store quickly.
Wancheng Laojiao: When will you open a store in Shenzhen?
Leng Ziqing: When are you coming to us?
The top of the egg-breaking organization: Can you open one near me?
Tuan Tuan _kiss: Support, more than 8 million endorsements for advertising is better than giving back to compensate consumers, the effect is better, I wish this company to go to the whole of China and the world, and come to us soon hahaha.
Fat Donglai made a net profit of 140 million last year
More than Yonghui and RT-Mart
On April 23, the video of Yu Donglai, the founder of Fat Donglai, was continuously spread on Weibo, in which he said that Fat Donglai originally planned to earn 20 million last year, but he did not expect to earn 140 million by the end of the year. In March 2024, the minimum income of Fat Donglai employees after deducting social security is more than 7,600 yuan, and the salary of employees is generally more than 8,000 yuan, and it will continue to rise, "It will continue to rise, because we don't dare to send too many ......"
If what he revealed is true, then such a net profit has exceeded many well-known listed companies in the retail industry.
According to Yonghui Supermarket (SH:601933) disclosure of the 2023 annual results pre-loss announcement, it is expected that the net profit attributable to the parent company in 2023 will be -1.34 billion yuan, while Yonghui's annual operating income will be at the scale level of 90 billion yuan, and the operating income of Sun Art Retail (HK:06808), the parent company of RT-Mart, will be 83.6 billion yuan and the net profit will be 109 million yuan in fiscal 2023. The net profit of Jiayue (SH:603708), a smaller retail entrepreneur in Shandong, is close to that of Fat Donglai, with an operating income of 17.7 billion yuan and a net profit of 136 million yuan in 2023.
Although Fat Donglai did not announce its 2023 operating income, at the end of last year, Yu Donglai estimated to the outside world that Fat Donglai's annual operating income was about 10 billion yuan. In this comparison, Fat Donglai's profit margin also exceeds that of Jiajiayue, and also exceeds that of Yonghui and Sun Art Retail.
Source: News Morning Post comprehensive nine news, interface news, netizen comments, etc