After eating the dough and watching the video, I felt disgusting, but the way Fat Donglai handled it was applauded!
A video exposing the processing environment of Fat Donglai's rolling dough spread wildly on the Internet. In the video, the seemingly unclean processing environment made many netizens sweat. But don't worry, Fat Donglai didn't hide it.
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As soon as Fat Donglai headquarters received the news, he immediately stood up. They not only gave a reward of 100,000 yuan to the customer who reported it, but also refunded the money to the customer who bought the dough rolling, and also compensated an additional 1,000 yuan. This attitude can be said to be full of sincerity!
And Fat Donglai doesn't stop there. They directly punished the relevant personnel involved, and also said that they should strengthen the management of this aspect to ensure that such problems do not occur in the future. This speed, this determination, has to be admired!
Netizens also praised this response one after another. Some netizens said that although the processing environment is not as good as a five-star restaurant, compared with other small shops, Fat Donglai is already good. More netizens praised Fat Donglai's handling of it, saying that this is a truly responsible enterprise!
Food safety is a big deal. Although there was a little episode in Fat Donglai this time, their handling method is indeed worth learning from other companies. I hope they can continue to maintain this attitude in the future and bring safer and more delicious food to everyone!