On June 30, the Shenzhen-Zhongshan Passage was opened to traffic, and Zhongshan finally waited for its own "pouring wealth".
At about 15 o'clock on July 1, according to the Guangdong Provincial Transportation Group, 24 hours after the opening of the Shenzhen-Zhongshan Channel, a total of 125,000 vehicles passed through Zhongshan and Shenzhen. Among them, sightseeing traffic accounts for a considerable proportion.
"Splashing wealth" represents the overwhelming flow of people and passengers, and the key to catching "splashing wealth and wealth" is to be fully prepared. Only by embracing "traffic" and transforming "traffic" with full preparation can "pouring wealth and wealth" from online excitement to energy for regional high-quality development.
The author learned from Zhongshan Urban Construction Group and its subordinate Zhongshan Public Transport Group that in order to welcome the first batch of cross-city bus passengers from Shenzhen, and at the same time deal with the situation of excessive traffic and late shuttle buses, Zhongshan Urban Construction Group actively participated in the "big test" of the opening of the Shenzhen-Zhongshan Corridor, organized the group's party members, cadres and young volunteers to participate in volunteer service activities, and did a good job in various service guarantees with the attitude of "masters", and welcomed guests from all over the world with heart and affection.
The shuttle bus is late, but it shows warmth everywhere
"Zhongshan is really good, and the night view is also very beautiful!" "The bus service in Zhongshan is so intimate, in other places, it may be difficult to enjoy!" After several hours of riding on the bus, many passengers picked up their mobile phones as soon as they got off the bus and took photos with their family and friends. Despite the fatigue of the journey, most of the passengers were still in a good mood.
At around 20:50 on June 30, the first cross-city bus from Shenzhen arrived at the Zhongshan Expo Center, and the passengers received water, bread and eight-treasure porridge and other loving materials from the volunteers of Zhongshan Urban Construction Group as soon as they got off the bus. In addition, the volunteers are also enthusiastic to provide guests with dining advice and road guidance. In the face of the enthusiastic Zhongshan, the gloom of the passengers in traffic jams was instantly swept away.
Volunteers deliver food and water to arriving passengers.
On the first day of the opening of the Shenzhen-Zhongshan Corridor, the two cities were brought closer for the first time, and the willingness of the two cities to travel was high, and the traffic flow exceeded expectations. June 30 is also the first day of cross-city bus operation, and the arrival time of some vehicles is also delayed due to force majeure. But in the actual processing process, there is still warmth everywhere.
"The journey was long, but I stayed focused and appreciated the passengers' cooperation and understanding." Li Weihong, the first batch of Shenzhen-Zhongshan cross-city bus drivers, told me that the process of sending out the shuttle bus was very smooth, but there was a local congestion on the way back. Despite this, Master Li drove smoothly throughout the driving process, and the 41 passengers of the whole car were successfully delivered to Zhongshan.
On the one hand, Li Weihong's cross-city bus drivers are drivers with many years of bus driving experience, skilled and able to adapt to various road conditions; On the other hand, after nearly a month of professional driving skills training, he knows how to deal with such unexpected situations through systematic learning. "There is a positioning system and other auxiliary equipment in the car, and the group's back-office can grasp everything in real time, so I just need to do my job well."
On the same day, Zhongshan Urban Construction Group also organized a "super support service group" composed of more than 100 middle-level and above leading cadres of its subordinate enterprises to provide intimate services to Shenzhen-Zhongshan passengers who took cross-city buses. On every bus that departs, there is a volunteer. On the bus, volunteers introduced the basic information of the Shenzhen-Zhongshan bus route and the return vehicle arrangement to the passengers, and provided warm help to the passengers in difficulty. The cross-city bus is equipped with high-back soft seats, LCD monitors, USB charging ports for each seat, and convenient service bags with paper towels and drinking water, all of which greatly alleviate the anxiety caused by long-term rides.
The "Super Support Service Group" helps passengers in Shenzhen.
"I will come again" is the greatest recognition of Zhongshan by tourists
There was also a small episode in the bus shuttle bus that day - a passenger who was over sixty years old was "lost" in the process of parking. At about 17:50, due to traffic congestion, the Yue No. T05633D car, which carried out the operation task of Line A of T01 Road, had to temporarily stop in the torch service area of Zhongkai Expressway to meet the toilet needs of passengers. When the vehicle was ready to restart, volunteers counted the number of people and found that one passenger was missing.
After receiving the news, Zhongshan Urban Construction Group, Zhongshan Public Transport Group and Zhongshan Public Security quickly responded and launched an emergency search operation. In less than half an hour, through face recognition, the passenger surnamed Liu was successfully found. When he received the call, Mr. Liu was on his way home, "I didn't expect the Shenzhen-Zhongshan Passage to be so popular and the traffic to be so congested." Considering that it might take a long time to get to Shenzhen and then return to Zhongshan, I got off at the service area and took a private car home. I didn't expect everyone to bother to look for me all over the city. On July 1, the staff of Zhongshan Public Transport Group contacted Mr. Liu and invited him to experience the Shenzhen-Zhongshan cross-city bus again. Mr. Liu expressed his appreciation for the carefulness and care of the bus service, and said that he would take the Shenzhen-Zhongshan cross-city bus again in the near future.
"I will come again (Zhongshan)" and "I will take (cross-city bus) again" are the words that the volunteers of Zhongshan Urban Construction Group and the bus drivers of Zhongshan City Construction Group heard the most from the passengers, and they also made them feel the most relieved.
In the face of the soaring travel demand and various emergencies, how to comfort passengers and respond to their demands in the first time. Without a sound and reasonable coping mechanism and lack of preparation, a good thing may turn into a bad thing. The person in charge of Zhongshan Urban Construction Group said, "We have not only the passion to attract customers for Zhongshan, but also the ability to digest and serve sufficiently. According to statistics, on June 30, Shenzhen-Zhongshan cross-city buses sent a total of 33 flights from Zhongshan, sending more than 2,000 passengers, which has reached the largest capacity load at present. It wasn't until 12:30 p.m. on July 1 that the last train arrived at the Zhongshan Expo Center. At this time, a group of volunteers still stuck to the scene, helping to carry luggage and distribute love materials as soon as the passengers got off the bus.
Courteous and orderly, the first working day is still hot
On July 1st, it was the first working day of the opening of the Shenzhen-Zhongshan cross-city bus, and at 12 noon on the same day, the author came to the cross-city bus hub of the Expo Center, and immediately encountered a bus arriving from Shenzhen.
All 41 seats were full, passengers got out of the car, some walked out of the hub as instructed, and some surrounded several staff and volunteers to ask questions.
Passengers ask volunteers.
"Hello, may I ask where is the Shiqi restaurant?" Mr. and Mrs. Lin, who live in Futian, Shenzhen, asked for help from volunteers. Mr. Lin told me that he has not been to Zhongshan for many years, and today he deliberately took his wife to experience the "Century Project" across the Pearl River Estuary, and also wanted to taste Zhongshan food. "It took more than an hour to ride today, starting from Qianwan, there are occasional road congestion, and overall it should be much better than yesterday."
"To the east is Ocean Plaza, not far away, it should only be two or three hundred meters. Sanxi Village is not far away, and there are many characteristic overseas Chinese houses and cafes in it, and you can visit it after eating. In order to let Shenzhen tourists have fun and eat in Zhongshan, the staff and volunteers of the Urban Construction Group and the Public Transport Group brought smiles and enthusiasm to spread out in all directions of the cross-city bus hub. They either guide tourists, or patiently answer inquiries, introducing Zhongshan's cultural tourism characteristics, projects, and locations.
According to statistics, on the first working day after the opening of the Shenzhen-Zhongshan Corridor, as of 18:00, the Expo Center of Line T01A issued a total of 60 flights, sending about 2,100 passengers; A total of 26 flights were sent to Zhongshan International Talent Port on Line T01B, sending about 675 passengers. It not only provides citizens and tourists with a convenient, orderly, safe and comfortable transportation and experience environment, but also significantly improves the favorability of tourists towards Zhongshan, and hands out the unique image business card of Zhongshan public transportation and Zhongshan urban construction.
【Written by】Wu Jie
【Correspondent】Dong Lei, Cui Xueyan
【Author】 Wu Jie
[Source] Southern Press Media Group Southern + client