As a leading third-party automotive quality evaluation platform in China, Cheqq.com has launched the "100 Car Owners Evaluating New Cars" survey since August 2010, and will conduct a special monthly survey of several new models that have attracted a high degree of attention and have been sold in the market for at least six months, so as to fully understand the reliability and consumer satisfaction of new cars on sale in the Chinese market, and help more consumers choose reliable and durable automotive products. Up to now, the "100 Car Owners Evaluate New Cars" survey has investigated more than 300 new cars and collected nearly 30,000 valid car owner samples.
Survey period: May 1 - May 31, 2024
Valid questionnaires: 103
Changan Qiyuan A05 (picture | configuration | inquiry) Although it is positioned as the brand's entry-level sedan, it does not look cheap, it has a very high-tech exterior design, and provides a wealth of configurations and plug-in hybrid systems, and the cost performance is very good. According to the feedback from car owners who participated in the survey of "100 Car Owners Evaluating New Cars", the 2024 Changan Qiyuan A05 has been widely praised in terms of design and power, but some consumers have reported that the car machine system has jamming and high noise during driving.
Among the 103 valid questionnaires collected, according to the real evaluation of the 2024 Changan Qiyuan A05 by car owners in terms of model fundamentals, driving experience, cost of use, quality and reliability, and pre-sales/after-sales service, the comprehensive score of the 2024 Changan Qiyuan A05 in this survey is 85 points, which meets the recommended standards of the car quality network.
1. Portrait of car owners: young male car owners are mostly The proportion of first-time car buyers is relatively high
According to the results of this survey, 88.3% of the 2024 Changan Qiyuan A05 owners who participated in the survey were men, and 11.7% were women. In addition, from the perspective of age segmentation, 26-30 years old car owners account for the highest proportion. In addition, more than 60% of car owners are first-time car buyers. It is not difficult to see that the target audience of the 2024 Changan Qiyuan A05 is basically young male consumers, and most of them are first-time car buyers.
Second, the fundamentals of the model: the appearance design and intelligent configuration have been recognized by a large number of car owners
The 2024 Changan Qiyuan A05 adopts a new family-style design style, and through a large number of crease-like body line processing, it outlines a rational visual effect, which is very in line with its scientific and technological positioning. Among the car owners who participated in the survey, 37.9% of the car owners said that they were attracted by the "exterior design", and another 20.4% of the car owners agreed with the "spraying process".
In the survey of the internal situation of the 2024 Changan Qiyuan A05, 34.9% of car owners affirmed the "intelligent configuration". In addition, "interior layout", "storage space" and "riding space" have also been widely recognized by car owners, accounting for 21.4%, 24.3% and 27.2% respectively.
Overall, the comprehensive performance of the exterior and interior of the 2024 Changan Qiyuan A05 has met the expectations of car owners, with 29.1% of owners saying "very satisfied", 37.9% giving "satisfactory" evaluations, 25.3% saying "average", and 7.7% of respondents clearly saying "dissatisfied".
3. Driving experience: high satisfaction with acceleration performance and steering performance
When it comes to measuring how well a car feels on the road, everyone looks for different things. In this survey, the proportion of car owners who value "driving and riding experience" is relatively high. It can be seen that as a family compact car, most consumers prefer it to have a balanced performance.
In terms of power configuration, the 2024 Changan Qiyuan A05 is equipped with a plug-in hybrid system as standard, with a 1.5L naturally aspirated engine with a maximum power of 81kW and a peak torque of 143N·m, and the electric motor with a total power of 140kW and 158kW and a total torque of 330N·m according to the model configuration, with a CLTC pure electric range of 70km and 145km respectively.
In further investigation, the 2024 Changan Qiyuan A05 will be surveyed on driving experience satisfaction in six aspects: acceleration performance, steering performance, braking performance, quietness, comfort and functionality. The vast majority of car owners who participated in the survey gave high evaluations of "acceleration performance" and "steering performance", but some car owners said that the tire noise and wind noise were too large during driving, and the "quietness" needed to be optimized.
In the comprehensive evaluation of the driving experience of the 2024 Changan Qiyuan A05, 23.3% of the owners said that they were "very satisfied", 37.9% of the owners said they were "satisfied", 29.2% of the owners said they were "average", and 9.6% of the surveyed owners clearly expressed dissatisfaction.
Fourth, the cost of use: the cost of using the car is low
For the pricing of the 2024 Changan Qiyuan A05 model, although the discount margin in the current market is not large, because the cost performance itself is high enough, the satisfaction of owners is also maintained at a high level. During the survey, 92.3% of car owners believed that the price they bought at the time of purchase met their psychological expectations. After the purchase of the vehicle, the cost of later use has become the most concerned topic for car owners.
In this survey on vehicle fuel consumption, the 2024 Changan Qiyuan A05 adopts a plug-in hybrid system, and nearly half of the surveyed car owners reported that the fuel consumption per 100 kilometers in hybrid mode is between 4-5 liters; Another 48.6% of the surveyed car owners said that the pure electric range is 50-100km, of course, this is directly related to the model version. In addition, among the 103 surveys surveyed, 92 car owners believed that the repair/maintenance costs were in line with expectations and within a reasonable range.
In the overall evaluation of the cost of use of the 2024 Changan Qiyuan A05, the owners who participated in the survey gave a relatively objective evaluation, with more than seventy percent of the owners choosing "very satisfied" and "satisfied", 21.4% of the owners who thought it was "average", and only 4.7% of the owners who gave the "dissatisfied" evaluation.
Fifth, quality and reliability: body accessories and electrical appliances have slightly more problems
According to the survey results, 16 of the 103 valid questionnaires received showed that the vehicle had experienced non-human faults or quality problems.
Among these vehicles with non-human faults, the proportion of first failures within 500 kilometers was the highest, 45.7%; This is followed by vehicles with a mileage of 500-3,000 kilometers that fail, accounting for 32.1%. The survey results of the first failure period show that for most of the surveyed car owners, the first failure of the vehicle occurred within one month of purchase, accounting for 52.5%.
In a further survey of car owners, we found that the proportion of non-human faults in body accessories and electrical appliances was relatively high, which was also reflected in the results of the survey "the most serious quality problems or defects in this car". After investigation, it was found that car owners complained the most about the problems of the 2024 Changan Qiyuan A05 in terms of "audio and video system failure", accounting for 31.1%. The second is the problem of "inaccurate mileage", accounting for 23.3%.
Although some owners have complaints about the quality and reliability of the 2024 Changan Qiyuan A05, they still give a relatively objective evaluation. 19.4% of car owners gave a "very satisfied" evaluation; 63.1% of car owners said they were "satisfied"; 11.7% of owners said it was "fair", while 5.8% said they were "dissatisfied".
6. Pre-sale/after-sales service: There are many complaints about service charges
During the sale and subsequent maintenance of the vehicle, the role of the consumer also changes from the prospective owner to the owner, and the contact with the car dealer is the most frequent during this period. Therefore, the quality and professionalism of the pre-sales/after-sales service of automobile dealers play a vital role in the purchase of vehicles and the subsequent maintenance of vehicles.
In this survey of the pre-sales/after-sales service of the 2024 Changan Qiyuan A05, all the surveyed car owners chose "authorized 4S stores" as their maintenance channels. In addition, out of 103 questionnaires received, 25 indicated that car owners had experienced problems with pre-sales/after-sales services.
Through further investigation, it was learned that most of the owners' complaints about the pre-sale/after-sales service of the 2024 Changan Qiyuan A05 focused on the service charges, which was also reflected in the "specific problems existing in the pre-sale/after-sales service of the vehicle". Some car owners said that the 2024 Changan Qiyuan A05 has the problem of "fixed (deposit) dispute", which accounts for a relatively high proportion. In addition, there are relatively many cases of "not solving the problem" and "arrogant attitude".
However, in the overall evaluation of pre-sales/after-sales services, the surveyed car owners still gave an objective evaluation, of which 22.4% thought that they were "very satisfied"; 48.6% of car owners thought they were "satisfied"; 25.3% of car owners thought it was "average"; The proportion of car owners who clearly said they were "dissatisfied" was 3.7%.
Summary:
On the whole, the 2024 Changan Qiyuan A05 has been highly recognized by the interviewed car owners for its high-tech design, rich intelligent configuration, spacious riding space, high cost performance and low car cost. Judging from the survey results of the 2024 Changan Qiyuan A05 "most satisfied", appearance, cost performance and configuration level have become the three most satisfactory options. Among them, as many as 24.3% of the surveyed car owners agreed with the "appearance". And in the "most dissatisfied" survey option, 22.4% of car owners chose the "driving experience" option. Overall, the comprehensive performance of the 2024 Changan Qiyuan A05 can still satisfy most car owners, so nearly eighty percent of the interviewed car owners said that they will continue to consider Changan Qiyuan brand models when changing cars in the future.