The girl bought jujube online, and only the refund was rejected on the grounds that the bag was wrinkled, and she scolded the customer service for 1 hour! Content exposure

Text/Editor: Xiao Xiong

An e-commerce dispute over a bag of 12.99 yuan jujubes caused an "uproar" on the Internet.

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Overview of things

On September 13, a female college student at a university in Shanxi placed an order on the PDD platform and bought a bag of red dates for 12.99 yuan. Unexpectedly, 6 days later, after confirming the receipt, the girl made a very special request: "refund only", and the reason was - "damaged outer packaging".

The key reason why this incident caused an uproar is that her actions and words make it difficult not to doubt her motives. She did not contact the merchant as soon as she received the goods, but waited until the 6th day after confirming the receipt of the goods to slowly apply for this refund. This point in time is just one day away from the "7-day no reason to return" deadline, and the timing is not ingenious.

Then, the "evidence" photos she gave also made people feel incredible. The image she took showed that the bag was in perfect condition, except for a few very slight creases. Looking at this photo, you can't even see a single obvious sign of damage! This can be difficult for merchants to accept.

From the return to the scolding war, the story takes a sharp turn

When the merchant saw it, he must have felt a little uncomfortable and felt that he might be in trouble with this business. But in order to avoid trouble and continue to upgrade, the merchant still proposed a compromise plan: you can return the goods, I will bear the freight, let's take a step back.

But unexpectedly, the female college student not only refused to return the goods, but also sneered at the merchant's customer service staff, and her words were fierce.

She attacked the customer service like this, and her tone was full of superiority and contempt, which was really unbearable.

As a college student, is it really appropriate for her to belittle others in this way? She seems to feel that she has a "special identity" when she goes to college, and she doesn't need to care about other people's feelings when she speaks.

The customer service posted the chat record on the Internet, wanting to use the pressure of public opinion to make the girl apologize.

At present, the reply from the school staff is that the matter is being processed.

As soon as the matter was exposed on the Internet, netizens immediately "fried the pot".

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