<h1>China Real Estate Quality Weekly Report No. 6: "Pay first and then inspect the house"? The owner can refuse</h1>
2021-09-20
"Pay attention to the quality of housing and build a better life together", the sixth issue of China Real Estate Quality Weekly Was released.
From September 13 to 19, 2021, China Quality Miles received a total of 15 owner complaints, plus public opinion data from network monitoring, and finally sorted out 10 problem projects that need to be focused on.
Specifically, the developers involved in the key complaint projects this week include Sino-Ocean Group, Zhengrong Real Estate, Agile Group, Times China, Greenland Group, Longji Taihe, Jinke Real Estate, Sunshine City Group, Quanshun Group, Zhongsheng Group and Olympic Sports Construction.
The projects involved are Wuxi Yuanyang Zhengrong Xiyu, Zhengzhou Agile Lotte Domain, Guangzhou Times Allure (Sino-Singapore), Hefei Greenland Boshi Mansion Phase III HuiYue Garden, Baoding Boyue Blue Mountain, Chongqing Wushan Jinke City, Yan'an Sunshine City, Zhengzhou Quanshun Shangcheng, Taizhou Zhongsheng Liyuan and Nanjing Qing'ao Village.
According to statistics, the main problems involved in the ten projects include: the use of traffic planning or schools for false publicity, the wrong goods, poor hardcover quality, delayed or illegal delivery, etc.
Among them, a large area of cracks appeared in the indoor wall of Wushan Jinke City in Chongqing, which the owner believed was a quality problem, but the developer denied it. Agile Lotte Has problems such as the need to sign a liquidated damages settlement agreement for the receipt of the house, the deviation between the measured area of the balcony and the contract, the exposed floor heating pipe and more than 100 empty drums on the wall. LongjiTaihe's Boyue Blue Mountain was complained by the owner for illegally charging service fees, compulsory delivery before completion, cracking of the wall and leakage of the top floor.
Jinke City, Wushan, Chongqing: There is a crack that almost runs through the living room
Chongqing Wushan Jinke City is a project of Jinke Real Estate, and the owner said to China Quality Miles: "During the renovation, I found that there were traces of repair cracks on the ground in the living room area. Later, when the cracks were found again, the developer was asked to chisel off the screed layer and found a long crack in the ground that almost ran through the living room. ”
After the crack was found, the owner reported to the developer and the local quality supervision station respectively, and the developer said that "it is not a quality problem, just repair it." The quality supervision station said through the live video provided by the owner: "The crack is a quality problem. ”
According to this, China Quality Miles contacted the staff of Jinkecheng, and the other party replied: "The owner feels that there is a quality problem, and he can go to the testing agency to do quality identification." If the owner wants to check out, he can do it according to the contract. ”
Agile Lotte Domain: The publicity is inconsistent with the reality, and there are problems with the quality
Zhengzhou Agile Lotte Domain is a project of Agile Group, and recently, some owners reflected to China Quality Miles: "After the owner sorted out, about 10 problems in the project involved further rectification and compensation. ”
Among them, including illegal delivery, no actual measurement report, the actual delivery of the balcony is not a non-closed cover as agreed in the contract, resulting in deviations in the calculation of the surveying and mapping area, for which the owner needs to bear about 30,000 yuan more. The project incurred liquidated damages due to the delay in delivery, but there were two compensation standards. There is no roof in the entrance lobby, the underground garage is not delivered when the house is delivered, the entrance door height of the adjacent two households is different, the floor heating pipe is exposed, there are more than a hundred empty drums on the wall, and the location of the air conditioning unit is not designed reasonably.
In response to the above problems, the staff of Henan Yafu Real Estate Co., Ltd. said to China Quality Miles: "We will communicate with relevant departments and give feedback." ”
Boyue Blue Mountain: The project is not completed and the house is forced to be delivered
Boyue Blue Mountain is a project of Longji Taihe, and some owners reflected to China Quality Miles: "At the end of June 2021, Boyue Blue Mountain did not meet the delivery standards and was notified to receive the house. When we collected the room, we found a number of unfinished cases, including basements, parking lots, stair guardrails and bathroom waterproofing work. In addition, there are problems such as wall cracking and water leakage on the top floor in the community. In addition to unfinished and quality problems, the developer does not consider whether the owner chooses to collect the house, and needs to pay the property fee, and the payment time is calculated from the date of notification of the receipt of the house. ”
Regarding the delivery before meeting the standard for receiving the house, the owner said: "The developer said that the internal acceptance has passed the completion acceptance, and the government department's "Completion Acceptance Filing Form" has not yet come down. In this regard, China Quality Miles contacted Manager Zhu of Boyue Blue Mountain, who replied: "We have coordinated this matter with the government department in May and June, and it is expected that we will get the "Completion Acceptance Filing Form" at the end of September." The property fee problem reflected by the owner is not clear to me, and it is not convenient to disclose. In addition, the project is a quality defect, but not a quality problem. ”
Key complaint issue: Illegal delivery
Under normal circumstances, illegal delivery refers to the behavior of a real estate development enterprise that fails to deliver a house that does not meet the conditions for delivery and use to the buyer of commercial housing on schedule in accordance with the corresponding laws and regulations and the relevant contract for the sale and purchase of commercial housing or the pre-sale contract for commercial housing. In addition to complaining about the Yan'an Sunshine City and Boyue Blue Mountain in the project, at the same time, China Quality Miles also monitored the illegal delivery of Agile Lake Residence Notes, Guochuang City Garden, Wanhe Spring, Chang'an Yiyuan and Haikou Runjiang Caiyuan.
In order to avoid such problems, the developer should notify the owner to receive the house after passing the comprehensive completion acceptance. The owner needs to require the developer to issue relevant certification materials that have passed the comprehensive completion acceptance when receiving the house, and verify the authenticity of the materials and the scope of acceptance.
If the owner faces an unavoidable violation, such as "pay the money first and then inspect the house". The owner can collect evidence by video recording of the whole process as proof of the developer's illegal delivery and reflect it to the local housing department.
Of course, the owner can also choose to refuse to accept the house, or submit the "Notice of Refusal to Accept the House" in writing, which needs to state the reasons for refusing to accept the house and when the developer should reply, etc., mail to the developer through ESM, the mailing address is usually the corporate legal person address indicated in the contract, it is worth noting that before mailing, it is necessary to take a photo to leave evidence.
Star real estate recommendation
Last week, the Public Opinion Research Office of China Real Estate Quality Weekly reported that based on four dimensions of market recognition, product quality, service quality and word of mouth, selected the star floor slabs of this issue, including five buildings in Asian Games City, Yunlan Shangfu, Vanke Park No. 5, BinjiangXi Binjiang Road and Laoximen Xinyuan, the specific information is as follows:
China Quality Miles will continue to pay attention to the trends of the real estate market, give full play to the role of news and public opinion supervision, urge housing enterprises to continuously improve product quality, boost the stable, healthy and orderly development of the real estate market, safeguard the rights and interests of consumers, and realize people's yearning for a better life.