Online and offline concerted efforts Ma Shang Street in Zhangdian District to serve the people and upgrade

Zibo October 26 news It is the annual social security payment period, in order to improve the quality and efficiency of services, recently, zibo Zhangdian District Ma Shang Street Convenience Service Center timely increased the service force of the window, through a comprehensive publicity of diversified payment methods, take the initiative to go out, face-to-face, hand-in-hand guidance of insured personnel on the mobile phone payment, so that the jurisdiction residents can achieve personal social security payment without leaving home.

With the wide application of the Internet, big data and artificial intelligence, "online office" and "handheld office" have become the mainstream. However, there are still many special groups such as the elderly and the disabled who cannot cross the "digital divide", and some special businesses still need to go into convenience service centers to handle. To this end, the Ma shang street convenience service center in Zhangdian District, Zibo City, adheres to the combination of online services and offline channels, adheres to the combination of traditional services and intelligent innovation, continuously improves traditional service methods, starts from the details, starts from the small place, and truly does good things to the hearts of the masses.

At the same time, for rural residents, the elderly, the disabled and other special groups who cannot handle social security payments online, the Ma shang Street Convenience Service Center in Zhangdian District, Zibo City has launched targeted services to open up green channels to provide special payment groups with "one-stop" services such as number taking, copying information, and handling business to help them smoothly handle social security payment business.

"In the next step, we will continue to improve the level of service, strive to achieve more accurate payment counseling, more streamlined processes, more optimized experience, effectively improve the convenience and satisfaction of insured people, warm people's hearts with the original intention, and be a caring person for the residents in the jurisdiction." In the interview, the relevant person in charge of the Convenience Service Center of Mashang Street, Zhangdian District, Zibo City, said.

Dazhong Daily Zibo Rong Media Center reporter Ma Guanqun correspondent Zhang Qiong