Facing the big screen in front of him and the radio station that was constantly ringing, Wang Yi sat among them, highly concentrated. In the noisy command room, she had to "listen to the instructions from the superiors from here and the on-site reports from over there, and concentrate on multi-purpose", and her brain had to run fast.
She is a police officer in the comprehensive command room of the DonghuaShi Police Station of the Dongcheng Branch of the Beijing Municipal Public Security Bureau, and also plays the role of "central commander".
Multi-purpose in a noisy command room
After staying in the comprehensive command room for a long time, Wang Yi fell ill with an occupational disease. Sitting for a long time made her waist disc protrude more and more severe, and the neurasthenia allowed her to wake up from sleep even if she heard the slightest movement. She and her husband are both police officers, and for her, there is more understanding and tolerance between the two.
Wang Yi feels that more police officers tend to go deep into the masses and solve their trivial daily lives. "Although I am an ordinary member of the 110 police receiving platform, I represent the image of the Beijing Municipal People's Police, and the work of receiving the police is directly related to the safety of the people's lives and property, so I must do every little thing in a down-to-earth and conscientious manner."
In 2015, Wang Yi was 21 years old, when she graduated from Chinese Min Public Security University, and after passing the written test and interview of the civil service examination, she was finally assigned to the Donghua City Police Station.
As a new police officer who is just getting started, Wang Yi will inevitably feel strange to his work. At this moment, the comprehensive command room in the police station left a deep impression on her, looking at those "sisters" who stared at the screen and radio, but could still maintain calm and calm, Wang Yi admired.
"Everyone in the command room knows about the big and small things in the institute, and even if the superiors have any requests, they can answer them like a stream", and she may not know that in 2 years, she will come here to start a new professional experience.
In July 2017, Wang Yi was dispatched by the institute to the integrated command room. The place she had envisioned was right in front of her, and what she didn't expect was that this job made her "busy" for a while.
The integrated command room must not only receive the notice issued by the superior, but also promptly distribute the notice to the leader of the police station who manages the matter, and reply to the superior in a timely manner. In addition, all the alarm telephones in the jurisdiction, the police information notice of the 110 command center, etc. will be conveyed here at the first time. The four radio stations on the desktop, as well as the monitoring screen in front of her, required her to be proficient.
Wang Yi can't forget the feeling of stepping into the command room for the first time, "All the radios, the phones are ringing, the system on the computer is ringing, and some police officers who are out of the police are also reporting the scene situation to the command room through the radio, only remembering that they have been taking notes that day."
Due to his lack of experience when he first joined the company, Wang Yi was worried that he would not be able to do the job, and the pressure was huge. But in fact, her colleagues took good care of her. She recalls that at first she wouldn't answer the phone — she didn't know how to ask, "The other person called the police, just said hello, hello, and then didn't know what to ask."
And the various operating platforms on the computer are also countless, and she does not know how to deal with it for the first time after receiving the police situation. Wang Yi asked everywhere, and the auxiliary police and other police officers on shifts became her "masters" and patiently told her how to operate.
Until now, Wang Yi has been able to stand alone. When he goes to work, Wang Yi must sit in the middle of all the radio stations and screens, "listening to the instructions from the superiors here, and the on-site reports from the other side, and multi-purpose", and the brain must also run rapidly.
From the beginning of the succession, Wang Yi will prepare an A4 paper in front of him, record the police information received and the notice issued by the superior on it, and tick the back of each problem. By the end of the shift, the A4 paper was often filled with dense text and checks.
The team cooperated in handling the case
The police information received in the command room was varied. If someone asks how to go to the household registration, Wang Yi will tell the other party to contact the household registration telephone number in the office. Some people said that they were abused by the family, "but in fact, there is nothing to do, that is, they push each other, and the two mouths are quarrelsome", Wang Yi will notify the patrol police to adjust it.
In fact, there are many divisions of responsibility that do not belong to the police station, "but the people do not know it yet, after all, the slogan of finding the police has been deeply rooted in the hearts of the people, and there are many things that need to be explained to them, such as some things belong to labor arbitration, some belong to contract disputes, and these things need to be resolved by the court."
But the police often only find the police to solve, once the improper solution will determine that the police encountered prevarication, Wang Yi can only explain over and over again, even if the heart is re-aggrieved to the language is also appeased and reassuring.
Every year, there are several fixed "nodes", and the police information received will also change, especially on the Friday of the summer, there will be a large number of police people reporting that someone has fallen drunk on the side of the road. After verifying the location with the other party, Wang Yi immediately notified the patrol police to rush to the scene and cooperated with them to find their families or the nearest contact.
"Sometimes the daughter-in-law knows that the husband drinks too much and does not want to care, so let him stay there", Wang Yi can only continue to explain and communicate, the police at the scene must always be there, there is a situation at any time to report, "in case of physical abnormalities, call 120 or 999 in time."
Many residents do not know their location when they call the police, Wang Yi often let the other party depict the main buildings around them, through the specific location he said, call the monitoring probe of the jurisdiction, and strive to lock in the specific police position, so as to avoid the patrol police from running the wrong road, but also let the police more timely. If he encounters some suspicious elements, Wang Yi must always stare at the monitoring screen in front of him in the command room, and communicate with the police at the scene at any time.
During the epidemic in 2021, the police information received by Wang Yi has also undergone subtle changes, and the disputes in and out of the community have increased significantly. "The property of the community has training for the security guards of the community, and the residents in the process of practical operation, due to some communication reasons, will inevitably have friction with the volunteers of the community."
In the face of these situations, he could only continue to rush to the scene through the patrol police dispatched by the radio. Although Wang Yi is in the central position of a police station, she always feels that she and the patrol police are bound, often from receiving the police to dispatching and commanding to the resolution of the incident, the two are indispensable, and often in this process, let her realize the importance of the team.
The "Romance" of the Double Police Family
After staying in the comprehensive command room for a long time, Wang Yi fell ill with an occupational disease.
Due to the need for sedentary work, Wang Yi's waist disc herniation became more and more serious. One time on duty late at night, she was in excruciating pain, so she put on a belt dedicated to treating the lumbar spine and stood to deal with the work, "At that time, I didn't feel too uncomfortable dealing with the police situation." Until the early morning, after she took off the belt, she suddenly felt a sore numbness in her waist and slumped back in her chair.
And such occupational diseases also brought her a little fun. At the end of 2019, she and her family went out to travel, due to the long distance, the plane sailed for 13 hours and did not reach the destination, the passengers on the plane could not stand sitting in the cabin for a long time to walk back and forth, and Wang Yi, who saw this scene, felt that "what is this, I have sat longer than this time!" ”
Wang Yi's husband is also a policeman, and for her, there is more understanding and tolerance between the two. At the end of each shift, Wang Yi was reluctant to talk more after returning home.
A day's work has made her mouth dry, and her mind is constantly filled with radio sounds and police content. At the moment, she just wanted to sleep peacefully. And her husband will not come home until she wakes up, after all, there will be a noise when she enters the door, and the slightest movement will wake Wang Yi up.
In addition to understanding and tolerance, it also means the fact that both sides are less and more apart. From the day he entered the police force, Wang Yi lost the concept of a festival. For her, she and her husband can take turns at the same time to take a break that can already be called a festival, in this small "festival", the two of them will cook hot pot at home while watching movies, Wang Yi will pour out his psychological grievances to her husband, and his husband will also solve it for her in time.
Most of the time, it is difficult for two people to get together, Wang Yi even feels that it is very good to be on duty during the festival, "so that they have their own work busy but will not think too much, during the holiday I take turns to rest at home, he is on duty, I feel lonely."
On Chinese New Year's Eve night in 2021, Wang Yi and her husband were on duty at the same time. The two took advantage of their spare time to open the mobile phone video call for a while, the two of them put on police uniforms, and saved the screenshot of the video call and sent it to the circle of friends to commemorate this special and ordinary Chinese New Year's Eve night.
At 2:00 a.m. on March 4, Wang Yi's husband passed by the Donghua City police station while on duty, while Wang Yi was sitting in the integrated command room staring at the radio, ready to receive the police. Just when her spirit was highly nervous, there was a ding-dong sound on WeChat, and her husband's greeting came from the screen.
Wang Yi feels that there are very few "dashing and handsome" police officers on TV, and more police officers often go deep into the masses to solve their trivial daily lives. "Although I am an ordinary member of the 110 police receiving platform, I represent the image of the Beijing Municipal People's Police, and the work of receiving the police is directly related to the safety of the people's lives and property, so I must do every little thing in a down-to-earth and conscientious manner."
Text/Beiqing- Beijing headline reporter Zhao Jiaqi
Source: Beijing Toutiao Client