Xin'an Evening News Anhui Network Dawan News Recently, the reporter received a call for help from Today's headline user Mr. Wu, the former property company of the Pearl Community in the Economic Development District of Hefei City, where he lived, the management of Anhui Jinchen Property Company was ineffective, and when the property management service ended, it did not hand over the accounts with the new property company, refused to refund the overcharged property fees, and now the monitoring facilities within the community were all demolished by the original property company, and the basic safety facilities could not be implemented, and more than 1700 residents in the community were very insecure.
What is the actual situation? Xin'an Evening News, Anhui Net, and Dawan News reporters conducted interviews on this.
Cluttered wires in the neighborhood
Residents reflected that the infrastructure of the community was completely paralyzed
Mr. Zhang, who is also a resident of the Pearl Community in Nan County, Hefei City, told the Xin'an Evening News and Dawan News reporters that on the evening of April 27, 2021, Jinchen Property Company moved out of the Pearl Community in South County overnight without informing the owner and the neighborhood committee, and took away the property management fees paid by the residents, totaling about one million yuan.
Residents of the community told reporters that in May 2021, after the new property company Hongbo Property took over the community, it has invested a lot of money for the management and construction of the community, but it is still not enough to support the repair expenses of various problems in the community.
"We have 7 elevators that cannot be used normally, many users who live in high-rise also need to take the stairs up and down, very inconvenient, the fire extinguisher of the community has been inspected by the new property, and it is found that there is no powder inside, it is bad, and the monitoring of the whole community has been 6 months unusable." Mr. Zhang said that because many residents have already paid the property fees for the next year to the old property and are unwilling to pay them again, the new property company does not have more funds to build the infrastructure of the community.
Mr. Zhang said that there are more than 6,000 people in the whole community, and the safety is not guaranteed, and there have been many fires. "My house in this community is currently vacant, living in a rented house, living in case of fire and trouble one day, I really don't know what to do."
The neighborhood is full of garbage
Director of the Community Industry Committee: Residents' rights protection has become a problem
Xin'an Evening News, Anhui Net, and Dawan News reporters then contacted Director Yuan of the Pearl Community Industry Committee of Nan County. Director Yuan said that until recently, former property companies often called for property fees by sending mass messages to residents.
The residents of the Pearl Community in South County have joined forces to complain to the relevant departments many times, but they have not received satisfactory answers and solutions. According to Director Yuan, when the Hefei Municipal Real Estate Bureau accepted the incident, it suggested that the residents of the community take the judicial route to deal with the matter.
"There are more than 1,700 households in our community, and every household has taken the judicial route, what year will it be delayed?" Director Yuan was not satisfied with the reply of the Real Estate Bureau.
Former property: Residents reported that the situation was untrue
In the face of residents' doubts, Mr. Ding, the first legal representative of the former property company of Nanjun Pearl Community, retorted that due to the refusal of residents in the community to pay property fees, the management of the community naturally lacked corresponding funds, and there were problems with infrastructure.
Regarding the issue of continuing to pay the property fees of the residents of the community, Mr. Ding said that the residents of the Pearl Community in Nan county owed a total of 2.2 million property fees during the management of Jinchen Property Company, and there was a situation of malicious arrears, so the company did this in order to reasonably collect the property fees.
"If the money that should be collected is not received, what money will be refunded?" Mr. Ding responded to the situation that some residents overpaid the property fee and did not receive a refund.
Regarding the remarks that the surveillance of the community has been maliciously damaged and damaged, Mr. Ding said that it is all untrue, "Some people maliciously incited residents to refuse to pay property fees, which caused the current situation." ”
In the face of residents' condemnation, Mr. Ding supported the residents of the community to take legal procedures to reasonably protect their rights.
Relevant departments: will supervise the solution of the problem
For the contradiction between the two parties, Xie, director of the Property Management Department of the Hefei Municipal Housing Security and Real Estate Administration, said in an interview that they had contacted the Hefei Economic Development Zone Construction and Development Bureau to carry out several coordination work meetings to discuss the handling of the work, and also arranged for the two sides to carry out two face-to-face coordination work.
According to Director Xie, Jinchen Property Company does have irregularities in its work, and in the next step, they will supervise the property company to carry out the handover work in the Pearl Community of South County, Hefei City.
Xin'an Evening News Anhui Net Dawan News trainee reporter Xia Yingxue reporter Xiang Lei
There are difficulties on today's headlines Hefei channel to find [headline help] feedback, Xin'an Evening News, Anhui Network press conference for the first time to follow up and solve.
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