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Let the long "homecoming road" be full of strong "railway love"

The footsteps of the Spring Festival are getting closer and closer, the bells of the 2022 Spring Festival have officially sounded, and on January 17, the train tickets of the Chinese New Year's Eve day have joined the pre-sale ranks. Through the 12306 railway official website and the 12306 mobile client online pre-sale channel, passengers with travel needs can see the dynamic changes in ticket sales at a glance without leaving home, and properly and completely formulate the Spring Festival travel plan.

Make good use of the "treasure chest" of science and technology to make travel more efficient. On the first day of the Spring Festival ticket pre-sale "horn", in just 12 hours, 2.86 million tickets have been sold through online and offline dual channels, and the increase in the number of railway passengers sent along the way has also released a good "signal source" for this year's Spring Festival situation. Under the background of rapid development and rapid development of science and technology, the construction of the railway system has also enjoyed the dividends brought by technological development. In order to effectively respond to the epidemic and do a good job in prevention and control, the railway system has broadened the online handling channels. Combining the actual needs of passengers with the actual situation at present, the latest ticketing and refund and change service measures have been introduced to make the goals of green travel, safe travel and efficient travel stable and far-reaching, so that the requirements of "one-stop" handling and "one-stop" service are strictly implemented.

Cultivate fists and fists "for the people's hearts" and make the service more accurate. In order to smoothly carry out this year's Spring Festival plan, the railway system has taken precautions, proceeded from the overall situation, and carried out a series of heart-warming and powerful measures from the overall planning. The first is to extend the online ticketing time of 12306, open the uninterrupted ticketing mode, and let the people buy tickets from 5:00 a.m. to 1:00 a.m. the next day. The second is to provide 24/7 refund services and optimize the website login-free channel, so that the refund deadline for ticket-buying passengers is extended to before the train starts. In addition, a highlight of the railway travel policy is also reflected in the railway department providing passengers with temporary electronic identification certificates. This series of measures to facilitate the people and "give strength" vividly demonstrates the fundamental purpose of "people's railway for the people".

Build a "big platform" for convenience and make development better. Looking back at the development process of China's railways, from the continuous increase of train routes to the continuous optimization of the design of train operation plans; from the steady increase of train operating speed to the comprehensive planning of the layout of train map adjustment, railway lines and railway construction achievements have been painted hand in hand in the unswerving struggle of a group of railway workers. Under the guidance of the goal of building a transportation powerhouse, the development of the railway industry is under the "two-wheel drive" of increasing speed and improving high quality, the "stabilizer" of hardware facilities, the "endogenous source" of the software environment, and has embarked on an all-round, multi-level and high-quality independent innovation road.

Keeping the "security line" of people's livelihood and releasing the "soft advantage" of service, under the unremitting efforts of thousands of railway people, our journey is more safe, orderly and warm. (Wang Hui)

Source: China Youth Network

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