Master Ma works in Yuyao, Ningbo
I received a call at the beginning of August
Master Ma: A phone call showing a number from Hangzhou came in, and he said that it was a member of Yonghui who had gifts to give.
Master Ma later changed his mobile phone
I can't find any more records
then
He went to Yonghui Supermarket Yuyao Zhong'an Times Square with his children
Master Ma: He provided the address, otherwise how would I know about this place? Clothes, this black dress they wear, is also the clothes in the supermarket.
Master Ma said
At that time, the other party set up a counter next to the cash register of the supermarket
Master Ma: When I arrive, I'll send this thing, this thing.
Reporter: What is this?
Master Ma: Electric toothbrush.
Reporter: How is this electric toothbrush? Have you seen it?
Master Ma: I didn't open it.
The reporter unpacked
This electric toothbrush is equipped with a No. 5 battery
Reporter: It's a battery.
Master Ma: I haven't used it.
Reporter: What about this?
Master Ma: This is also a gift.
Reporter: It's also sent, a pot?
Master Ma: A pot.
Master Ma said
Claim your free gift
Father and son were leaving
was pulled
Master Ma: He said there were surprises. How good is this learning machine? At the beginning, it was free, and it was all free.
Reporter: This is also free?
Master Ma: He said it was free, and he said he didn't need money.
Reporter: How old is your child?
Master Ma: My child is 14 years old and wants to use it at home, and he said that it will be given away for free, so we don't want to pick up a cheap one.
Reporter: Why did you ask for money later?
Master Ma: Later, he said that it was a big deal, and I didn't know, he said okay, the child wanted it, so he bought it.
The brand of the learning machine is "Campus Lang"
advertised on the packaging
This is called "AI Smart Education Tablet"
It can synchronize videos, classes, question banks, and teaching aids
It can also be encyclopedic Q&A
Master Ma bought it for 2,899 yuan
Master Ma: When we go back, we think that the child doesn't like to use this thing, so we want to return it.
Children don't like to use it
Master Ma also came back to his senses a little
Said that it was sent for free
How did you end up spending so much money to buy a learning machine
He didn't turn it on
I looked for it again the next day
Master Ma: He said to give me back.
Reporter: Didn't return on the spot?
Master Ma: He said that there is a program in the background, and he will wait for the program to be cancelled, and he said that this is a real-name registration, and this learning machine is registered with a real name, and he said that he will wait for the program to be cancelled and then give me a refund. He pushes it tomorrow to the day after tomorrow, and he always pushes it. Later, when I called again, he didn't return.
Reporter: Have you ever looked for a supermarket?
Master Ma: I didn't come to the supermarket, I want to return, I have his phone.
The transfer record shows
The money was transferred to a personal account
After buying the machine
The other party has issued a product warranty certificate
There is a sales phone number and a "400" national customer service number
Sales call: Hello, the user you called, no one answered for the time being, please call again later.
"400" national customer service telephone: Sorry, there is no such business number.
Find a supermarket
The store manager went out on errands
That counter at the time
It is now a shop selling clocks and watches
Clerk at a nearby shop: It should be rented for three days, three days or four days.
Reporter: What does he sell?
Clerk at a nearby shop: He sold the learning machine, and at first he said that it was half sold and half given away, saying that he was giving something away, and then he had to spend money to buy this learning machine.
Reporter: Did he use the name of Yonghui Supermarket?
Clerk at a nearby shop: No, they rent it, they rent it by the day.
Master Ma: The clothes they wear are also black overalls.
Clerk at a nearby shop: No, he deliberately bought it to be similar to Yonghui Supermarket, but he doesn't have Yonghui's brand, you know? We all have a header like ours. He just bought the same black clothes, he is not from Yonghui Supermarket, he just makes you believe.
The reporter learned from the supermarket staff
The other party is a rented space from a supermarket
Master Ma: You know the information, right? Besides, the venue is yours too.
Yonghui Supermarket Yuyao Zhong'an Times Square Staff: The information cannot be provided by us.
Master Ma: I didn't provide it from you, but how did he know that I was a member of Yonghui? How do you explain this?
The supermarket staff asked the reporter to leave his contact information
No response was received by press time
The reporter also sent a text message to the salesperson who sold the learning machine
Indicates that they want to know the specific situation
There was no reply
Can something be returned?
What will the supermarket do
Master Ma decided to wait a little longer