Tax collection and management involves thousands of households. 2021 is the beginning of the "14th Five-Year Plan" and an important year for tax systems at all levels to conscientiously implement the tax collection and management reform policy. Last year, what big moves did Guichi make? How can tax collection and management be more accessible to the people? Recently, the author came to the District Tax Bureau to find out.
Walking into the Smart Tax Experience Center of the District Tax Bureau, the spacious and bright hall makes people feel comfortable. The central sub-district is clear at a glance, and four functional areas are set up: self-service tax experience area, online tax experience area, smart service display area and publicity consultation and counseling area. Ms. Jiang, a financial officer from a management service company in our district, is handling business. While operating the business according to the prompts of the staff, she said: "The smart platform of this center is really convenient, there are reminders for each step above, and the problem can be solved in a few minutes, and the efficiency is really high." ”
The smart tax experience center mentioned by Ms. Jiang was officially put into use in October last year, which is a microcosm of the district tax bureau's ability to promote the high-quality implementation of tax collection and management reform and improve the convenience service capabilities. It is reported that as a pilot promotion unit for the direct interaction of tax enterprises, the district tax bureau continues to expand the effectiveness of tax reduction and fee reduction, focusing on various preferential tax policies, combined with the "four free one service" double thousand project, vigorously promoting the grid guarantee service, launching the direct connection interactive platform of tax enterprises, combing the "double strokes and double introduction" tax preferential policies, online and offline coordination, in 2021, the whole district will implement tax preferences of 907.51 million yuan, reducing the burden for market players. At the same time, the District Taxation Bureau continued to optimize the reform of "decentralization service" and the reform of facilitating tax payment, carried out the "Spring Wind Action to Facilitate Private Taxation" for 8 consecutive years, organized and carried out a series of special activities such as "Spring Wind Sending Enterprise Visit", "Spring Wind Discourse" Representative Line, "Spring Wind Drizzle" into the community, and "Spring Wind Help" Publicity Meeting, and launched 11 categories of 35 items and 128 convenient private tax payment measures. Specially carried out the "Social Satisfaction Improvement Action", and launched 20 48 improvement measures in 5 aspects. Implement the List of "Run at Most Once" and "Don't Run Once" in the Yangtze River Delta region. Further reduce the approval, process reduction, and information reduction, streamline the tax business matters and submission materials by 50%, realize the "one-window office" of real estate registration, the "one-day office" of enterprise registration, the "instant office" of 90% cancellation, the "merger office" of the ten taxes of finance and taxation, the waiting time of taxpayers to handle taxes is reduced to 1 minute, the average processing time of normal tax rebates is compressed to 2.6 days, the average processing time of standing business is compressed by 50%, and the praise rate of "good and bad evaluation" of government services is 100%.
It is reported that in order to improve the quality and efficiency of work, the District Taxation Bureau will also promote the use of the platform and implement "I do practical things for taxpayers", optimize the business environment, and greatly improve social satisfaction. Establish a "one-to-one" guarantee system, a "1 + N" liaison officer special responsibility system and other systems, and effectively do a good job in handling feedback, tracking and supervising various appeals initiated by taxpayers such as manual consultation, opinions and suggestions, problem solving, two-way appointments, etc., and continuously improve service efficiency.
A few days ago, the author walked into Anhui Sanmao Textile Co., Ltd. in Qianjiang Industrial Park, Chizhou High-tech Zone, and the relevant person in charge gave a thumbs up to the practice of the district tax bureau sending policies to the door. He told the author: "In the second half of last year, the company's economic pressure is not small, the shortage of manpower but the order volume is large, the tax department for us to interpret the 'small and medium-sized and micro enterprises can postpone the payment of part of the tax in the fourth quarter of 2021' this policy, but also for us to introduce the relevant matters of process simplification, thanks to the policy, the company's financial pressure can be greatly alleviated, to ensure that the normal operation of the enterprise is not affected, this is really timely!" ”
"Sending policies to the door" is an important embodiment of the district tax bureau to improve the quality and efficiency of its work, and it is also one of the practical measures it has taken to do practical things for the people and reduce the burden of enterprises.
It is understood that in order to thoroughly implement the requirements of the "Opinions on Further Deepening the Reform of Tax Collection and Management" (hereinafter referred to as the "Opinions") issued by the CPC Central Committee and the State Council, the District Taxation Bureau immediately established a leading group and its office for the implementation of opinions on further deepening the reform of tax collection and management, established and improved relevant working mechanisms, and clarified the relevant responsibilities and tasks of each department. Timely deploy and implement the work requirements of the State Administration of Taxation and the Provincial and Municipal Taxation Bureaus for the implementation of the "Opinions", combine the actual conditions of Guichi District, conscientiously implement the work plans of the General Bureau, provincial bureaus and municipal bureaus, and thoroughly implement the implementation spirit of the "Opinions". After holding several special meetings, conscientiously studying relevant documents and deploying relevant work, the District Taxation Bureau actively participated in the discussion of the "Anhui Province's Implementation Plan for Further Deepening the Reform of Tax Collection and Management" (draft on behalf of the draft) and put forward several amendments to promote the issuance and implementation of the "Implementation Plan of Anhui Province on Further Deepening the Reform of Tax Collection and Management".
Li Qingzhou, director of the first taxation branch of the Guichi District Taxation Bureau of The State Administration of Taxation, said that next, the tax system of the whole region will consolidate and expand the results of tax reduction and fee reduction around accurate law enforcement, accurate service, accurate supervision, and sincere co-governance, continue to deepen the reform of "decentralization and management of services" and the reform of tax payment facilitation, orderly promote and implement the various contents of "I do practical things for the masses" in an orderly manner, promote the continuous optimization of the business environment, reduce the burden on market entities, provide the greatest convenience for the masses to do practical things, and implement the " The Opinions on Further Deepening the Reform of Tax Collection and Management are tasks at all stages, and new achievements and new situations have been continuously achieved in promoting the modernization of taxation in the new development stage with high quality.