Text/Shore Qing
As a complex industrial product combined with tens of thousands of parts, the car is destined not to be 100% perfect from the moment of birth, even if the quality control has achieved a pass rate of 99.9999%, but compared with the automobile market with a huge sales base, there will always be several "defective products" in the strict process.
No one can guarantee the absolute qualification of the product, in the internal structure of the car, tens of thousands of components may be just a screw loose, which will lead to engine fire, reversing image failure, transmission noise, center console left bias, seat tilt and many other problems.
But the problem negligence is also divided into size, some problems are only the appearance of damage, simple maintenance or replacement can be solved, will not affect the normal operation of the vehicle, and the maintenance cost will not be too expensive; but some problems are in the three major parts, such as engine oil leakage, steering system failure, brake abnormalities, etc., once these problems occur, light vehicle failure can not be driven, heavy endanger the owner's personal safety, and the cost of maintenance is also high.
Therefore, the quality of the vehicle has always been the top priority, especially the three major parts, and the user's driving safety is directly linked, and played a decisive role, but there are always some manufacturers with an indifferent attitude, in the product after the outbreak of the problem is not strictly dealt with, but "seam patching" for three years.
In 2020, the problem of Mr. Chen driving the Lincoln MKC suddenly broke off the shaft during the driving has caused a major discussion, according to news reports, Mr. Chen's Lincoln MKC was purchased on September 12, 2016, and has traveled 43,000 kilometers so far. At the time of the incident, Mr. Chen and his wife were driving their Lincoln MKC normally, and when they were driving to the Dongfeng Bridge in Hailing District, Taizhou City, Jiangsu Province, the vehicle lost control and crashed into the guardrail due to a broken shaft. The vehicle was badly damaged, but fortunately the accident did not cause casualties.
Coincidentally, in 2017, Lincoln also appeared on the Zhejiang Automobile Rights Defense Conference in China because of the problem of broken shafts, according to the survey results at that time, the cost price of Lincoln MKC hem arm iron double-layer stamping parts was about 450 yuan, compared with the cost of aluminum alloy castings used in other luxury models of about 1200 yuan. As an imported model priced as a luxury brand, the Lincoln MKC does have some "mischief".
In the blink of an eye, it is three years later, and now Lincoln still seems to be linked to the quality of the pass, in the car quality network, it is not difficult to find that Lincoln's many products have the problem of rotation system failure, MKC and MKX models have turning abnormal, failure and other issues.
In addition, after 2020, the domestic version of the adventurer and navigator also have failures, the steering wheel is not correct, the steering system is stuck and other issues have appeared many times, the old model appears to be stuttering, although it is excusable, but the new model problems are frequent, and even just bought less than a year on the failure, Lincoln official should give a reasonable explanation?
For a car, the importance of the steering system is naturally needless to say, it is related to the normal driving of the car and the ability to cope with the unexpected state, imagine how dangerous it would be if you were driving an MKC on the road, and the steering wheel suddenly began to fail when it was about to turn around, and then it was impossible to dodge and crash into the guardrail or other vehicles.
In addition, in addition to the problems in the new models, in addition to proving that the quality and inspection process are not passed, it should be more thought-provoking that there have been major failures since 17 years, but why do the problems continue to appear in 2022?
Although the malfunctioning vehicles of the early years have been properly repaired, after this, did Lincoln officials strictly implement inspection lines? Do you improve the equipment and parts again according to the problem to prevent accidents from happening again?
Obviously, in order to gain a foothold in the market, it is not enough to rely on a slogan of "customer first", and the current recognition of the Lincoln brand is far less than that of second-tier luxury brands such as Cadillac and Lexus, if the quality continues to be frequent, then Lincoln is not only greeted by the loss of some customers.