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Detective 315丨 Car OTA chaos, will the 315 party strike hard?

315 is coming, before that, The car detective said in the article "Detective 315 丨 Overlord Clause /Markup/False Publicity, etc. or CCTV 315 Focus", the theme of this year's CCTV 315 gala is "fair trade", then those involved in violating fair trade are likely to be on the list of 315 evening, today we will talk about the "car OTA upgrade" of those things.

Detective 315丨 Car OTA chaos, will the 315 party strike hard?

With the development of car networking technology, OTA upgrade function has gradually become the standard of the car, its emergence can not only reduce the cost of recall of car companies, but also quickly respond to safety needs, while improving vehicle performance and functional services and other advantages, it can even in the case of not disturbing users (here also buried hidden dangers for safety), so that the car software to achieve a nearly sensorless upgrade, and greatly reduce the car company's offline service pressure and operating costs.

Detective 315丨 Car OTA chaos, will the 315 party strike hard?

Originally it seems that the car OTA upgrade is like a mobile phone version upgrade, after the upgrade can have more rich functions, both convenient and practical, beneficial and harmless, but do not know from when, the car OTA upgrade gradually evolved into a variety of chaos. Some car companies tamper with the vehicle system through OTAs in the background to cover up product defects; some car companies rely on OTA upgrades to create "advanced publicity"; and some force read users' personal information through OTA upgrades. Since last year, many brands have been exposed about these things about OTA upgrades.

OTA upgrades become downgraded, and car owners don't know it

Previously, a owner of the GAC Toyota iA5 said in an interview with the media that his car underwent an OTA upgrade one night, but he did not know it. That is, after the vehicle secretly carried out the OTA upgrade, the owner found that his car had a cruising range of nearly 100km less than before, and only after the 4S shop test did he know that his car was "locked", and GAC Toyota did not obtain the consent of the owner before the OTA.

Detective 315丨 Car OTA chaos, will the 315 party strike hard?

Later, the owners learned that not only did they encounter this situation, but also hundreds of owners of the GAC Toyota iA5 who encountered a similar situation. Many car owners said that not to mention whether they agree with their car OTA, even the upgraded content, car owners are through the owner group and media reports to learn. Some owners found out when they checked the operation log of the vehicle that the vehicle's ECU was automatically updated to a new version on July 18, and the battery capacity of the full-powered state of the version was only 51kWh, while the battery capacity of the GAC Toyota iA5 vehicle certificate should be 58kWh.

Detective 315丨 Car OTA chaos, will the 315 party strike hard?

It is understood that the relevant law enforcement departments have interviewed the relevant personnel of GAC Toyota on August 12, September 1 and September 7 last year to collect gac toyota iA5 vehicle data and investigate. At present, the State Administration of Market Supervision has also investigated gazing Toyota's behavior of upgrading vehicles through OTAs. After that, the State Administration for Market Regulation will deal with it according to the results of the investigation.

In fact, in addition to GAC Toyota, Great Wall, Euler, Weima, Roewe, Tesla and other car companies have also seen similar OTA upgrade "power locking" incidents.

Ideal ONE forces an OTA upgrade and collects personal information

Detective 315丨 Car OTA chaos, will the 315 party strike hard?

In addition to "locking the power", the owner of the ideal ONE also reflected that the vehicle encountered the same overlord clause as the mobile phone software when the OTA upgrade, only the consent option, was collected personal navigation, music playback history and other privacy data, and the version of the upgrade does not seem to provide users with a "rejection option", and does not agree will not be able to continue to use the vehicle normally.

The function advertised by the Zero Run T03 can only be fulfilled the following year

In addition, about the OTA upgrade ahead of the publicity also happens from time to time, car companies will often first put semi-finished products to the market, but in the publicity, it is according to the finished product to promote, and then through the OTA upgrade to make up for it later, to some extent, OTA has become a car company rushing to the listing of the "accomplice", but to a certain extent has constituted fraudulent sales.

Detective 315丨 Car OTA chaos, will the 315 party strike hard?

Previously, the zero-run T03, which was launched in May 2020, said in the promotion that the vehicle can achieve adaptive cruise, lane keeping, automatic emergency braking and other L2-level driving assistance functions, but until 2021, these functions will be realized through OTA upgrades.

Detective 315丨 Car OTA chaos, will the 315 party strike hard?

In addition, many owners of Changan UNI-K also said that the new car clearly stated in the advertisement that it has automatic parking, welcome light show, L3 level automatic driving functions, but the actual purchased models do not have these functions at all, and after the purchase of multiple OTA upgrade systems, these functions are not open.

When it comes to auto OTAs, the state has struck hard

Detective 315丨 Car OTA chaos, will the 315 party strike hard?

In fact, in order to regulate OTA upgrades, since the end of 2020, the mainland regulatory authorities have successively issued three regulations involving OTA upgrades. The regulations separately point out that "for the use of OTA to eliminate defects in automotive products and implement recalls, producers should also formulate a recall plan, file with the Quality Development Bureau of the State Administration for Market Regulation, and perform the main responsibility of the recall in accordance with the law." "Before implementing online upgrade activities for vehicles with OTA upgrade functions, enterprises should ensure that automotive products comply with relevant requirements such as national laws and regulations, technical standards and technical specifications and file with the Ministry of Industry and Information Technology."

However, in addition to the regulations stipulated by the relevant departments, there are still many untouched places. According to enterprise OTA report data, in 2021, enterprises reported 351 OTA upgrades, involving 34.24 million vehicles, up 55% and 307% respectively from the same period in 2020; in 2021, there were 10 OTA recalls, involving 2.92 million defective vehicles. And the relevant analysis agencies also predict that by 2022, the car OTA will save about 35 billion US dollars a year for car companies, it is foreseeable that OTA upgrades will appear more and more frequently in the public eye, but the problems that follow are also more and more, in such an environment, 315 is the time to strike.

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