Volkswagen is the first joint venture brand to carry out business in China, and with the characteristics of leather and durability, Volkswagen has also accumulated a good reputation and a solid mass base in China. Many car owners choose Volkswagen because they feel that the quality of Volkswagen is reliable and assured, but Mr. Wang of Yueyang, Hunan Province, is overwhelmed by the fuel consumption of this car, and even has the idea of returning the car.
Hunan Public Channel reported that Mr. Wang, a citizen of Yueyang, bought a Volkswagen Tanyue two years ago, spending a total of 215,800 yuan. A few months after buying the car, Mr. Wang found that the fuel consumption of the car was not normal, and he felt that he had not bought a car, but a "father".
The 2.0T version of the Volkswagen Tanyue official 100-kilometer comprehensive fuel consumption is 6.8 liters to 7.5 liters, and when actually using the car, the comprehensive fuel consumption is about 8 liters to 10 liters. But Mr. Wang's fuel consumption is higher than others, and it takes 18 liters of gasoline for 100 kilometers. This fuel consumption makes Mr. Wang feel unacceptable, now the oil price is so expensive, such a high fuel consumption who can afford it?
Mr. Wang was not sure whether this was an accident or not, so he first checked the relevant information on the Internet. He found that many car owners of Tanyue have encountered similar situations, and the reason for this phenomenon is that Volkswagen has placed a particle trap in the exhaust pipe in order to meet the requirements of the National 6 emission standard.
After the car is driven for a period of time, the particle trap will be blocked by impurities, resulting in poor exhaust, which in turn will increase the back pressure of the engine. The increased pressure on the engine will lead to an increase in fuel consumption. Mr. Wang felt that this was a car quality problem and should be taken care of by the merchant, so he quickly called the 4S store and asked for a solution.
However, the solution given by the staff surprised Mr. Wang very much. They let Mr. Wang drive to the highway for half an hour, first run 120 and then plummet to 80, and then hang up the neutral gear to maintain a period of neutral sliding, repeated operations a few times, you can burn off the impurities on the particle trap.
Mr. Wang feels that this kind of plan is not feasible, whether it is on urban roads or on the highway, such driving is not in line with the regulations, and there is also a great safety hazard in the sudden slowdown on the highway.
Mr. Wang said that he bought this car not to run high-speed carbon deposits, mainly for daily commuting. However, since buying this car, he has not saved his mind, this is not Tanyue, but "Tan Dad". Because the 4S store has not given a reasonable solution, Mr. Wang helplessly found a media complaint.
However, when the reporter accompanied Mr. Wang to the 4S store, the person in charge of the store said that the fuel consumption mentioned by Mr. Wang was only instantaneous fuel consumption, and the fuel consumption they detected was normal. And for the solution given by the previous staff, the staff said that running high speed is indeed an effective way to clean up carbon deposits, whether it is their car brand or other brands of cars running at high speed, can help clean up carbon deposits.
The person in charge insisted that there was no problem with Mr. Wang's car now, and there was no clear explanation for the secondary fault given by the previous test, only that there was no problem with Mr. Wang's car at the moment.
For the attitude of the merchant, Mr. Wang is also a little disappointed, he said that when he came to communicate before, the merchant also admitted that several car owners encountered similar situations with themselves, but now they do not admit it, and also said that they are the first case. Mr. Wang said that he would continue to negotiate with the merchants.
Many people feel that particle traps are prone to clogging, which should essentially be a design defect, and this problem should be solved by the manufacturer. In the case of high fuel consumption, the merchant should give a reasonable solution, and should not let the owner use dangerous driving to solve the problem of increased fuel consumption of the vehicle. What do you think?
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