March 30
A microblog of the China Consumers Association
Sent "Cloud Dress Feather" to the hot search list
The China Consumer Association said, "After I will pay attention to and promote, "Yunsheng Haori" issued an announcement to suspend the suspension process and continue to provide game services." ”
What's going on?
It is understood
"Cloud Dress Feather" is a 3D ancient style dress-up mobile game
By Shenzhen Tencent Computer System Co., Ltd. and
Jointly developed by Chengdu Xishan Jushiyou Technology Co., Ltd
February 20, 2022
"Cloud Dress Feather" announced that it was suspended
(Shutdown of the server)
According to the announcement of the suspension, due to the expiry of the agency agreement between Tencent and the developer of the "Cloud Feather" game, Tencent is about to terminate the operation of the "Cloud Feather" mobile game in Chinese mainland.
Many gamers are affected by this
The sudden announcement was completely confused
The suspension notice is displayed
Shut down the server at the same time
All game data will be deleted
The announcement provides compensation activities saying:
The packages/coupons/sweepstakes will also be used as a replacement for the unexpended virtual currency and non-expired game services (if any) in the user's game account.
Once involved in the compensation activity, it is considered to be an endorsement of the compensation/replacement scheme.
Players don't agree with this
Quite a few gamers have complained
March 18
The China Consumer Association said it was concerned about the suspension of the game
As of March 30
There are also hundreds of black cat complaints about it
Complaint that Yun Fei Haori was suspended
This mainly includes not informing the user in advance
There is no reason to delete player data
Request a refund of the recharge amount, etc
Yun Pei Yu issued an announcement in response
Decide to discontinue service
The game will no longer have paid turned on
And put forward a 4-point operation plan
1. The suspension of operation time node in the original suspension announcement (April 28) is cancelled, the server, official website, and customer service continue to open, and users can log in to the game normally;
2. The compensation activities provided by the previously planned suspension of service will continue until 23:59 on March 31, so please pay attention to it;
3. In order to ensure the quality of the version and the user experience, the game package body needs to be optimized, and it will take a certain amount of time for each channel to resume listing, so please pay attention to the follow-up official announcement;
4. The in-game related services provided to users in the future will no longer be opened for payment, and users can still experience the game normally.
Some netizens expressed support for this
There are also players who have raised their opinions
More netizens pointed out
Have you ever encountered something similar？
Source Beijing Consumer Association
Edited by Wang Qiong
Process Editor Liu Weili