On the afternoon of September 15, Ms. Jiang, the owner of Zijin Aolin Garden Community in Yunlong District, called the Hanfeng hotline to 68886888 reflect that she received a weChat reminder from the property at noon: Solar energy leaks in many homes in the community, so that everyone should pay more attention. Ms. Jiang rushed home to find that the home was a "vast ocean", each room had a large amount of water, many places of water depth of up to 3 centimeters, furniture, floors were soaked, the loss was larger.
When I received a reminder to rush home, my home was full of water
According to Ms. Jiang, when she first entered the house that day, there was at least 3 centimeters of water on the wooden floors of the kitchen, dining room, living room and bedroom at home, especially in the kitchen. She quickly reported to the property for repairs, and the property staff registered the soaking water.
"When I first arrived home, I saw from the bathroom window that there was water flowing out of the owner's house upstairs, and there was no one living upstairs in our house, and finally the water valve was closed by the property before the water flow stopped." Ms. Jiang said that the property reminded everyone to pay attention to the water leakage through WeChat at noon, and many owners in the owner group just now said that they also leaked water, because there was no one at home, they could not deal with it in time, more or less brought losses to the owners.
Use a basin to receive water.
Seeing a piece of water in the house, Ms. Jiang quickly cleaned up, but Ms. Jiang is most worried about the water under the wooden floor, the water on the surface can be cleaned quickly, but the wooden floor is definitely damaged, and whether the water will seep downstairs is unknown.
It is understood that Ms. Jiang just moved in in August this year, this house alone cost nearly 200,000 yuan for hard decoration, and now the home is full of water, worried that the hard decoration is more seriously damaged.
"Now that the wooden floor is all soaked, I don't know how to deal with it, if the water seeps into the neighbor's house downstairs, what if people come to me to compensate?" Ms. Jiang was at a loss.
Many places are soaked, and the wooden floor is heavily damaged
At 4 o'clock in the afternoon of the same day, the reporter came to Ms. Jiang's house. There are still many water stains on the shoe cabinet in front of Ms. Jiang's home. The clean water in Ms. Jiang's home has been cleaned, the ground has obvious traces of washing, and the bottom of several paper boxes has been wet and moved to a higher place by Ms. Jiang.
The wooden floors are soaked.
The water leakage point in Ms. Jiang's home is located at the inlet valve of the kitchen, and the reporter saw that the leakage point is still dripping water. Entering a bedroom, there is still a lot of water oozing out of the wooden floor, and there are two large basins in the bedroom, which contain water-absorbing paper, and the sneakers worn by the reporter will soon appear to be soaked.
At about 4:30, the reporter happened to meet the property personnel and communities who came to check the water leakage and the personnel of the Convoy Water Supply Company, and after the professional and technical personnel inspected the leakage point of the kitchen in Ms. Jiang's home, they gave the conclusion that "the kitchen leak is because the interface of the water purifier leaks, and the leakage point still has a certain degree of leakage".
There is more than one, and there are nearly 100 households in the same situation
The same encounter with Ms. Jiang was Ms. Meng in Building 22, where the leak was at the solar interface of the balcony, and the water spread from the balcony to the entire living room, but also to the bedroom.
The water heater leaks.
Coming to Building 21, Mr. Jiang said that this house is his son's family, usually cleaned up on his behalf, Mr. Jiang also lives in this community, his home is in Building 32. "I was just at home when the water leaked, and my wife and I simply cleaned the leak on the balcony of our house, put the soaked objects in place, closed the water valve and came to my son's house." Mr. Jiang said that as soon as he entered his son's house, he heard the sound of rushing water, walked to the balcony and saw that there was already a lot of water, and spread to the bedroom near the balcony.
Mr. Jiang told reporters that the water is now under control, but he does not know whether he can open the water valve to continue to use water, nor do he know the reason for the sudden leakage of water at home.
After the technicians of Convoy Water Supply Company checked the water leakage point of Mr. Jiang's son's home, whether the water would leak again after many operations, but several times they were normal and there was no leakage. The technician told Mr. Jiang that the water valve could be boiled at night, but if the water leak occurred again, the water valve needed to be closed immediately and the property or water supply company should be contacted to report.
After a preliminary understanding of the scene, there are about 100 households with water leakage in the owner's home of the community.
Caused by the instantaneous fluctuation of water pressure, it is actively resolved
According to Mr. Wu, property manager of Zijin Aolin Garden Community, at about 11:00 a.m. on the same day, an owner reported that the water leaked in his home, and later some owners reflected the same problem, and they immediately contacted the water supply unit - Convoy Water Supply Company, and notified the owners one by one through WeChat to pay attention to this problem.
"According to incomplete statistics, there are currently nearly 100 owners who report water leakage in their homes, some of which are seriously damaged in their homes, and the property has counted more than 50 seriously damaged owners, and one by one to check the situation."
Mr. Wu said that the water leakage problem involved more owners, the problem is larger, the property has sent a number of workers for the first time to help the owners who are not at home or will not close the water valve to close the water valve in their homes, stop the loss in time, and avoid more owners from being damaged. At present, the property cooperates with Convoy Water Supply Company to check the water leakage situation in each owner's home, record them one by one, and the follow-up property will actively coordinate to deal with this matter.
Zong Shan, secretary of Yongtai Community in Hanfeng Street, Yunlong District, told reporters that the follow-up community will also actively coordinate and send special personnel to follow up the matter with the joint property, so that the water supply company can give residents a satisfactory answer and safeguard the interests of residents.
In this regard, the reporter contacted the Kanghong Water Supply Company, and the staff said that the problem of water leakage in the user's home in the community is due to the current urban municipal construction, and the sediment has entered the pipeline, resulting in the blockage of the pressure gauge in the low pressure area of the pump room, resulting in an instantaneous increase in water pressure fluctuations. In the next step, the company will actively communicate with users and negotiate to deal with this matter.
Xu Bao Rong Media Reporter: Meng Li Intern: Chang Huiru
Editor: Wang Tao