It is often said that the heart is nurtured, the moral education is moral, and the personality is cultivated. In Pingshan, there is such a team of social workers, who are influencing the service users with their hearts, virtues, values, and lives, helping the service users to establish their own moral self-discipline, so that they are both warm and powerful, respectful and grateful, and imperceptibly, one generation after another. They are the Pingshan District People's Procuratorate's Precise Assistance, Education and Protection Social Work Service Project Team.
1
meet
In July 2018, the Shenzhen Lighting of the Heart Social Work Service Center dispatched the first batch of judicial social workers to Pingshan to carry out juvenile judicial social work services, and the story of the judicial social workers and the minors involved in the case was also unfolded. After two years of work precipitation, the juvenile justice social work team has taken shape, and the service framework and content have been generally improved. In this process, the social work team is like a sapling, drawing nutrients downward in the ever-changing environment while waiting for the opportunity to flourish. After continuous bumps and personnel changes, it finally ushered in four skilled and caring "tree planters", which are currently four members of the social work team.
The first to come to the team is the person in charge of the team, Deng Meijin, who has rich experience in serving children and adolescents, and can quickly make things difficult and simple, and the second to the team is Lu Qiqi, a social worker, who has the advantage of majoring in law, and her practical and patient characteristics always give people a sense of peace of mind. The last to come to the team is Wang Guohui social worker, she is positive and optimistic, has a pair of eyes that are good at discovering beauty, always organized and responsible in her work, and finally came to the team is Wang Shoujie social worker, she has a wild brain, good at exploration, responsible and full of vitality. Although there are only four social workers in the team, each of them can work together to help the judicial social worker loosen the soil, apply fertilizer, prune the branches, help it thrive, and achieve team and personal growth under its protection.
If you go back in time to before each team member joins the company, you may find that although they have not met at that time, they have always had a simple sense of social responsibility, a sense of mission in the social work profession, and unreserved care and love for minors...... These qualities are like a little spark, under the call of the times, let similar them meet, and let them shoulder the "heavy responsibility" given by an era.
2
Aichi
How to integrate the concept of justice and social work, so that reason and emotion coexist, requires team members, stakeholders, and service groups to know each other. However, the process of getting to know each other is mixed with running-in and tolerance, and it is a test of the professional ability of the social work team members. I remember that there was a juvenile involved in the crime, whose home was far away in the northeast, and because of the family's financial difficulties, he told the social worker that he had no money to buy a ticket, so he did not plan to report it according to the time set by the judicial authorities. In this process, when the social worker only has a rational mind, he will blindly urge the social worker to report on time, without considering the feelings and dilemmas he faces, and may damage the professional relationship established between the two parties, which is not conducive to follow-up tutoring, and when the social worker only has an emotional mind, he will often empathize with the social worker and try to directly help solve the financial difficulties (such as applying for financial assistance). However, this kind of helping others may make juveniles involved in crime breed a fluke mentality, and they will not feel the majesty and coercion of the law, and it will also invisibly reduce the cost of the crime they should bear. If social workers can balance rational thinking and emotional thinking, they can not only guide the juvenile involved in crime to realize that this is a procedure that they must cooperate with, but also guide them to realize the consequences and costs of crime, and at the same time can actively help find other ways to solve the ticket problem. This process is not only the basic requirement for social workers to grasp their own judicial attributes and social welfare providers' attributes, but also the process of continuous acquaintance between social workers and service groups. In practice, such dilemmas often arise and require team members to think through everything.
The road to acquaintance is not always easy. Clients may be wary of the quality and professionalism of judicial social workers because they do not charge for social workers, and there are also stakeholders who do not know what platforms or opportunities can be provided for social workers to carry out relevant work because they do not have sufficient understanding of social workers. However, the social work team has withstood the test of time and practice, and more and more people know that there is a group of professional judicial social workers in the non-prosecution office, who can provide help and education for juveniles involved in crimes, such as cognition and behavior modification, and can provide psychological counseling, family support, resource assistance and other services for juvenile victims. As team member Wang Shoujie said, the four judicial social workers are like forming a team to go to the West to learn from the scriptures, and the juveniles and juvenile victims encountered are the 9981 difficulties on the way for the team to learn the scriptures.
3
grow
Without a cold bone, the plum blossoms are fragrant. When the team carries out services, the driving force for growth comes from the team's common vision, self-expectation and self-requirements for the protection of minors, and the pressure of crisis cases, difficult cases, and sudden increases in the number of cases in the service process is the catalyst for growth, so that each team member can grow rapidly.
Difficult cases
Every day, 365 days a year, social workers are arranged on a one-stop duty schedule, which is fulfilling and busy. The team members have seen Shenzhen at 3 o'clock in the morning, a full moon hanging in the clear blue sky, full of poetry, and also shuttled through the streets and alleys of Shenzhen, sitting on a hot brick, blowing the wind from all over the world, chatting and laughing with the service users. Although the poetry of work can always be shared casually, it is difficult to talk about the "war" without gunpowder. The prelude to a "war" without gunpowder may be a photo of a client with a cut wrist when he wakes up in the morning, or a child holding a knife in the middle of the night and threatening his parents to gamble for money
I still remember that the day before Chinese New Year's Eve of a certain year, Wang Guohui's social worker finished the year's work and embarked on the high-speed train home with a happy mood. But on the way, she suddenly turned to the circle of friends of Archie, a minor involved in the crime, who was following up, and Archie revealed suicidal thoughts in the circle of friends and explained the aftermath.
From the one-sided information content in the circle of friends, it can be inferred that Archie had a quarrel with his family because of the Spring Festival, and thus bred the idea of having no love. Social worker Wang was anxious, fearing that the situation would go in the worst direction. She tried to contact Archie and his parents, but when she called Archie's mobile phone number, she was told that the phone had been turned off, and she never replied to Archie's WeChat messages
The social workers were impatient with their persuasion. When the other team members in the office found out, they immediately divided into three groups and began to act. One party collects more useful clues from the existing archival materials, and the other party keeps in direct contact with Archie's parents to help them recognize the characteristics of adolescent impulsive suicide and enlist their support;
One side actively communicated with the prosecutor, and under the guidance of the prosecutor, contacted the police in the location of Archie's hometown, and after full communication, the local police immediately launched a search. Thankfully, Archie's parents gradually realized the seriousness of the matter under the patient guidance of the social worker, and arranged for Archie's cousin, who had a good relationship, to find someone together. After many efforts, on Chinese New Year's Eve, Archie was finally found on a remote mountain, and at this time, it was just right to say goodbye to the old and welcome the new, and the lights of thousands of families were reunited.
Office Secrets
In the social worker's office on the corner of the third floor of a certain office building of the procuratorate, as long as you pay close attention, you will find that at a certain time, the door will suddenly be closed, and then there will be a faint sound of sighs, quarrels, and laughter inside...... After a moment of silence, the door was pushed open again. In the Office of Judicial Social Workers, there are many hidden secrets about the clients and the negative emotions of the social workers after they intervene in real cases. During the short closing time, team members confide in each other, support each other, encourage each other, and become "intimate sisters" to other colleagues, scolding violations together, applauding the progress of minors, and brainstorming together for the direction of service intervention.
Angels and demons
Shallow emotions can be alleviated by relying on the support of others, but the long-term stability of the core and the depth of service often require the social worker's correct self-examination and awakening of consciousness, and social worker Lo Qiqi is deeply touched by this. She gave a speech contest on the theme of "Evoking Angels and Demons". There is a juvenile suspected of theft named Xiao Wu, and the risk of recidivism in this case is very high, and the experience of social worker Lu's past failures made her secretly retreat, but the "angel" in her mind drove her to rise to the challenge.
During the social investigation, social worker Lu learned that Xiao Wu was a single-parent family, and his parents were under the guardianship of his father after their divorce, but the relationship between father and son was so conflicting that it was difficult to reconcile for a while. Xiao Wu has always hated his father for using violence against him, forcibly shaving his head, and even chaining him in order to prevent him from going out to cause trouble, so in order to "revenge" his father, he has committed many irreparable criminal facts. The "angel" in social worker Lu's mind was telling her to believe that Xiao Wu could get better.
Do your best to help the family. But the road to help and teach is full of hardships, and at the most difficult time, the "devil" in the mind of social worker Lu is calling him to run away quickly. "Angel" and "Demon" have been in a stalemate like this, when Xiao Wu does not perform well, "Angel" will come out and say "I want to see his changes and give him time", but "Demon" will also come out and keep saying "Xiao Wu is dead and will not change, give up".
Once Xiao Wu got into trouble again, Lu social worker didn't control his emotions for a while and blamed him, Xiao Wu just smirked and was silent, it was this fake smile and silence that made Lu social worker suddenly realize that Xiao Wu was constantly being complained about, and the social worker was constantly correcting mistakes, and the cycle went on and on, which had made Xiao Wu slowly choose to isolate the outside world...... In this way, he evokes Xiao Wu's demons. She found that social workers have the ability to arouse the "demons" and "angels" of the service users, and it is easy for the "demons" to gain the upper hand if they are not careful.