Originally, I was full of joy to buy my favorite car, looking forward to the comfortable and quiet driving experience of the luxury brand, but unexpectedly, the sound of "da-da" from the B-pillar or C-pillar or sunroof broke the expectations of many Mercedes-Benz C owners.
A Mercedes-Benz C said angrily: The car that I bought with so much money actually made abnormal sound of sheet metal on the B-pillar, sheet metal on the C-pillar, sunroof skeleton, co-driver's seat, and rear seat...... This made me have serious doubts about the quality of Mercedes.
A Mercedes-Benz C owner was even more angry: the B-pillar and C-pillar sheet metal abnormal noise problem, repaired many times in the 4S shop, knocking solder joints, rivets, and removing the roof..... Various methods have been tried, but they have not been completely resolved.
A Mercedes-Benz C owner was also very annoyed: the manager of the 4S store seemed to want to put the blame on the sheet metal master, and passively solve the problem, letting the owner go through the litigation process.
.......
After many trips to the 4S shop to no avail, some car owners have no choice but to repair it themselves.
Among them, a Mercedes-Benz C owner checked the information and asked the master of the outside repair shop to try to solve the abnormal sound of the sheet metal of the B-pillar/C-pillar, spending 10,000 yuan before and after, but the problem was still not completely solved.
Another master engaged in sheet metal repair tried to repair it for two months, but all methods were exhausted and still did not repair.
A few days ago, I knocked the upper part of the B-pillar and hit the blue glue, and found that the situation had improved, and the B-pillar did not make any abnormal sound in recent days.
However, the paint surface of the vehicle was damaged, and the painting was done later.
However, not every Mercedes C owner can spend a lot of effort and money to repair their own cars.
According to the after-sales staff of the Mercedes-Benz 4S store, the problem of abnormal sound of sheet metal in Mercedes-Benz B-pillar and C-pillar may be caused by unstable solder joints or desoldering.
Of course, this does not rule out the possibility of other causes.
For example, if the parts inside the B-pillar and C-pillar are not tightly assembled or deviate, the vibration of the vehicle during driving will cause friction and collision between the components, resulting in abnormal noise.
For example, there are quality problems in the sheet metal parts themselves, which are deformed and vibrated during use, resulting in abnormal noise.
However, no matter what the cause of the abnormal noise of the vehicle, Mercedes-Benz should not blame the owner (the owner is too sensitive to hearing), or use the owner's vehicle as an experimental object, knocking, prying sheet metal, stuffing wood chips, etc.
Instead, a team of professionals should be organized to study the root cause of the abnormal noise with a test drive vehicle, and then find a practical and effective solution.
After all, if Mercedes-Benz continues to let car owners fall into an endless car repair dilemma, it will inevitably erode the trust of car owners in the brand, which will lead to a serious decline in Mercedes-Benz's market reputation, affect the desire of potential consumers to buy, and cause its market share to be eroded by other competitors and fall into a vicious circle.
Therefore, for Mercedes-Benz manufacturers, the top priority is:
Pay great attention to the problem of abnormal noise of sold vehicles, and find practical and effective solutions as soon as possible; Improve the quality control and after-sales service of its models, and rebuild the trust of car owners in the brand.
Today's topic: What do you think about the problem of Mercedes-Benz C's large-area abnormal noise? Please leave a message in the comment section.