Early in the morning of August 5, the Zhangyan Town Community Health Service Center received two pennants from a patient's family, which were embroidered with the words "Treat patients like relatives and provide first-class service" and "Conscientious, responsible, patient and professional". Why two pennants? There's a heartwarming story behind this......
"After my wife fell ill, Dr. Cai Peng has been following up on my wife's condition. He had just undergone surgery and was inconvenient to come to the hospital, but some self-financed medicines needed to be injected. On such a hot day, Nurse Yang Xiaoyan would come to my house on time to give my wife an injection. I don't know how to express my gratitude, but I can only send a pennant to thank Dr. Cai Peng and Nurse Yang Xiaoyan, thank you very much! The family members of the 18th group of patients living in Luli Village said excitedly.
In the health examination of the 60-year-old elderly launched on March 11, thanks to one of the livelihood projects of Zhangyan Town, the physical examination of residents over 60 years old was upgraded to CT examination, and Dr. Cai Peng found that the patient had serious problems in the lungs.
"Dr. Cai Peng called and said that the situation was not very good, and asked my wife to go for a detailed examination, but my wife refused to go at first, thanks to Dr. Cai's repeated persuasion." The patient's family said excitedly. It is understood that after the patient was discharged from the hospital after surgery in July, he has been recuperating at home, and Dr. Cai Peng took the initiative to contact the patient to provide him with convenient and safe medical and health services, and on the basis of informed consent, set up a family hospital bed for him, so as to reduce the bumps in enduring the pain and travel to and from the medical institution, and solve the problem of inconvenient medical treatment.
Dr. Cai Peng's sense of responsibility and the dedication of the nurses in the family medicine team to serve the patients deeply touched the hearts of patients and their families. Behind the two pennants carries the patients' affirmation of the Zhangyan Town Community Health Service Center, and more importantly, the trust and gratitude of the family doctor for this service.
Reporter: Yang Huicong, Zhu Lei
Correspondent: Yao Jialing
Editor: Song Shiqin (intern)
Editor-in-charge: Cheng Jiayu
Review: Chen Jianjun