From September 25th to 29th, 2024, the 3rd Global Digital Trade Expo (hereinafter referred to as "Digital Trade Fair") was held in Hangzhou. With the theme of "Digital Trade, Business Connects the World", this year's Digital Trade Fair presented a digital feast of new technologies, new products, new services and new scenarios for the global audience.
During the Digital Trade Fair, the "Digital Service Trade Innovation Industry Matchmaking Conference" was successfully held at the Hangzhou Convention and Exhibition Center. The event was hosted by the Hangzhou Municipal People's Government and undertaken by the Hangzhou Municipal Bureau of Commerce, the Hangzhou High-tech Zone (Binjiang) Management Committee and the government. Hangzhou Association for the Promotion of Trade in Services and Investment will implement it. Jinpoo and Wutong Digital employees appeared at the event to share their insights, experience and innovation on digital service trade, helping enterprises easily introduce new AI productivity.
The event aims to build a platform for cooperation and exchange of digital trade in services, and promote the digital, intelligent and green process of trade in services. Fang Yi, Vice Mayor of Hangzhou Municipal People's Government, attended and delivered a speech. Zhong Mingbo, President of Hangzhou Association for the Promotion of Trade in Services and Investment, delivered a speech. More than 200 people attended the meeting, including the Development Research Center of the State Administration of Radio and Television, the Hong Kong Artificial Intelligence Fintech Laboratory, the Alibaba Business School of Hangzhou Normal University, and the heads of key enterprises and business associations of digital service trade at home and abroad.
The event is divided into phases. In the matchmaking and negotiation session, Jinpoo showcased innovative cases and achievements in the field of human resource digital management - the enterprise AI productivity tool "Wutong Digital Employee", which has been comprehensively upgraded to an enterprise-exclusive digital employee training platform on the basis of improving office efficiency, aiming to build a new normal of intelligent operation of "human-machine collaboration" and help enterprises easily introduce new AI productivity.
Wutong Digital Employee is an AI productivity tool built on large model capabilities that focuses on empowering the digitalization of enterprise business. Without knowing code, by setting job roles and SOP processes, uploading business documents, and calling APIs to operate internal and external systems, digital employees who are "proficient" in the company's business are trained in the way of natural language dialogue, and can think and perform various tasks like an experienced employee, such as pre-sales and after-sales customer service, operation experts, sales consultants, etc., to help enterprises open a new mode of "human + digital employee" employment collaboration.
Based on Indus digital employees, enterprises can freely customize digital employees that meet their own needs, which can not only allow TA to act as an assistant, but also improve the work efficiency of employees and expand the boundaries of capabilities; It can also take on the role of a clone of a position to improve business service capabilities.
The rapid development of AI has brought great help to our daily work and life. However, the production scenarios of enterprises are complex and changeable, and each enterprise and even each position has unique workflows, business knowledge and rules, and often needs to operate multiple systems and documents, which is not just simple text generation or dialogue output.
Therefore, the ability of large models to really play a role in the production scenario of the enterprise, it is necessary to use it as the "brain" behind it, inject the relevant industry or post experience and knowledge of the enterprise, install the "eyes", "mouth", "hands" and "feet", set specific job responsibilities and work processes, and make them have rigorous and controllable execution, so as to participate in the existing business and become a part of the process, assume part of the responsibilities of a certain position, and thus become an important part of the operation of the enterprise. Deliver real value in a complex and diverse enterprise production environment.
For enterprises, the value created by Indus digital employees is immeasurable. Enterprises can freely customize digital employees that meet their own needs, which can not only allow TA to act as an assistant, but also improve the efficiency of employees' work and expand the boundaries of capabilities. It can also take on the role of a clone of a position to improve business service capabilities.
Whether it is an administrative assistant, a personnel assistant, a financial assistant, a development assistant, a copywriting assistant, a sales assistant, or a pre-sales and after-sales customer service, operation expert, sales expert, training expert, or business expert, Wutong Digital employees can play different roles with their strong capabilities, apply them to a variety of business scenarios, and bring efficient and convenient service experience to enterprises.
In addition, Wutong digital employees can also quickly respond to customer needs, solve problems in the first time, optimize customer experience, and provide 7*24 hours of personalized services, so as to improve customer satisfaction and loyalty, and improve business conversion rate. More importantly, Indus Digital employees unleash the potential of employees, explore new business models and solutions, and accelerate the digital construction of enterprises, so as to enhance the business processing capabilities and competitiveness of enterprises.
In the process of results release and signing, the "2024 Hangzhou Digital Service Trade Key Enterprises" was successfully released. The companies on the list not only have excellent innovation capabilities and market performance in the field of digital service trade, but also have the most strength and potential in the industry, and have played an important role in promoting the development of Hangzhou's digital economy. With its technological innovation capabilities and comprehensive service capabilities, Jinpoo won the title of "2024 Hangzhou Digital Service Trade Key Enterprise".
At the end of the Digital Service Trade Innovation Industry Matchmaking Conference, the participants and business representatives conducted in-depth exchanges and discussions in the negotiation area, broadening the circle of friends for cooperation and exploring new opportunities for cooperation.
At present, the digital service trade in the mainland is booming, and Jinpoo will work with more partners to jointly promote the high-quality development of digital service trade through close cooperation and innovation inside and outside the industry, contribute to the prosperity of the digital economy, and create a better tomorrow for digital service trade.