On December 24, the Economic Observer Network learned that Ctrip Group announced a new round of personnel appointments, and after the resolution of the management, Zhang Tingting was appointed as the market executive president of Ctrip Group from now on, and continued to serve as the chairman and CEO of Ctrip Financial Information Services Co., Ltd., reporting to Ctrip Group cmo Sun Bo.
It is reported that Zhang Tingting will continue to be fully responsible for the management of Ctrip's foreign exchange and shopping business, and lead the team to integrate global shopping and member malls, use Ctrip's existing online and offline advantages to further broaden market channels, and combine Ctrip Group's overall strategy of "deep ploughing in China and with a global heart" to cooperate with the promotion of a number of cooperation with the government to plan for the future development direction of Ctrip's shopping business.
According to public information, Zhang Tingting joined Ctrip in 2000 and is currently the senior vice president of Ctrip Group, the chairman and CEO of Ctrip Financial Services. She is a member of Ctrip's founding team and has served as General Manager of Marketing Partnerships, Wireless Marketing, CEO of Gift Card Division, Ceo of Finance Division, and Chief Executive President of Tourism Division. Ctrip Financial Services was established in 2014, and Ctrip has successively launched businesses such as "foreign currency exchange and global purchase".
Previously, in early December, Ctrip Ceo Sun Jie released an internal email to announce a new round of personnel appointments, and after a management resolution, Yang Tao was appointed as the chairman of the tourism business department from now on; at the same time, Jiang Hao was appointed as the CEO of the tourism business department and reported to Wang Xiaopan.
After joining Ctrip in 2000, Yang Tao has held various positions, and has been in charge of the hotel business for many years, and is also the founder of the content community and tourism business. After completing the acquisition of Travel Best in 2017, it created a new model of tourism offline retail. Since 2018, Yang Tao has served as the chairman of the Group's Customer Protection Committee, in charge of the Group Service Committee and the Group Quality Committee.
Shortly before these two appointments, Ctrip held its first global partner conference on October 30, announcing that its strategy for the coming year is to "cultivate deeply in China and have a global heart", and proposed to focus on developing domestic business from the four directions of content, product, supply chain and quality.
Affected by the epidemic this year, the tourism industry has been seriously frustrated, the domestic and foreign vacation markets have entered the ice, according to the report "2020 China Online Travel Market Observation" released by Analysys, the transaction scale of China's online vacation market in the first half of 2020 was 14.850 billion yuan, down 71.7% year-on-year.
With the effective control of the epidemic in China, as well as the superposition of factors such as the recovery of inter-provincial travel and the peak tourism season, Ctrip's business has accelerated its recovery.
According to the latest financial report, the unaudited financial results for the third quarter ended September 30, 2020, net operating income of 5.5 billion yuan (US$805 million), down 48% year-on-year, revenue has fallen for three consecutive quarters, and net profit attributable to Ctrip Group shareholders reached 1.6 billion yuan (US$234 million) increased by 102% year-on-year, achieving profitability in the first quarter after the outbreak of the new crown epidemic.
In the conference call after the quarterly report launch, "In the long run, the international market is still the driving force for our growth, and this has not been changed by the epidemic." Liang Jianzhang, co-founder and chairman of the board of directors of Ctrip Group, said that in the short term, Ctrip will take deep ploughing in China as a strategic basis to ensure that products and services can seize the opportunity of recovery trends, and at the same time, it will also pay close attention to global market dynamics to ensure that Ctrip's technology architecture can respond flexibly and quickly to international changes.
The two appointments, it is not difficult to see, are closely following the future development direction of Ctrip.