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Sam's Club removed Xinjiang products, and customer service responded

The Observer Network reported that yesterday, consumers reported that when using Wal-Mart's "Sam's Club" App, they found that all Xinjiang products in the store were removed from the shelves. For a time, the topic of #Sam Xinjiang triggered heated discussion among netizens and landed on the hot search list.

A number of consumers said that after opening the "Sam's Club" APP search bar and entering the word "Xinjiang", there are many keywords containing "Xinjiang" such as "Xinjiang cantaloupe", "Xinjiang Hetian red dates" and "Xinjiang apricots" for selection, but after the real search for "Xinjiang", they got the result of "sorry, no related products were found".

Products such as Xinjiang Hetian Junju dates previously sold in Sam's Club have been removed from the shelves, and any Xinjiang products have not been searched for in the Mini Program and online mall of Sam's Club.

Sam's Club removed Xinjiang products, and customer service responded
Sam's Club removed Xinjiang products, and customer service responded

On the 24th, the reporter called the official customer service of Sam's Club on this matter, and the relevant personnel said on the phone: It is true that Xinjiang products have been removed, but customer service said that it is because the epidemic has dropped Xinjiang products, and the follow-up will be on the shelves. In addition, in addition to Sam's Club, its parent brand Wal-Mart supermarket has also removed Xinjiang products, and the online mall cannot search for related products. Walmart customer service said that the failure to find Xinjiang goods may be because the corresponding stores do not have enough inventory at present. The reporter asked whether there were other reasons, and the person did not reply directly.

Sam's Club removed Xinjiang products, and customer service responded

Source: Observer Network

Editor-in-Charge: Yuzu

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