Recently, a tourist spent money at a Sichuan restaurant in Jinghong City, Xishuangbanna, Yunnan Province. He ordered a plate of boiled shrimp, a total of 13, and the result was 108 yuan, which attracted widespread attention after being filmed into a video. Tourists say the main problem is not the price, but the size of the shrimp. At the bottom of the video, he replied that he left after paying the bill, without checking the bill at all, and the price of the shrimp sold in the store was 108 yuan, but the market regulator said that it was actually 88 yuan. According to the consumer's description, he asked about the quantity and price of the shrimp when he ordered, and was then told that the price of a plate of shrimp was 108 yuan. Consumers were unhappy with this and showed the size of the shrimp in the video, believing that the shrimp were too small and the price was too high. At the same time, he stressed that he did not check the bill and left after checking out.
We know that whether it's in a mall or a restaurant, many times, consumers are always price sensitive. In interviews, many people said that they could accept an appropriate price increase for the cost of ingredients and the quality of the dishes, but if the price did not match the quality, it would cause controversy. Especially in tourist attractions, many businesses will increase prices due to the short stay of tourists. This requires the relevant authorities to regulate market prices and prevent price inflation and fraud.
From this incident, we can see that consumers' requirements for price and service quality have improved, and it also reminds merchants to achieve reasonable prices and transparent services in the process of operation. At the same time, it is also necessary for the market supervision department to increase its efforts to strictly supervise the market order and protect the rights and interests of consumers.
In fact, this incident has also sparked a discussion about the chaos of catering consumption. Many consumers have said that in tourist attractions or bustling business districts, many catering service units often take advantage of information asymmetry to limit consumers' right to know through inflated prices and other means, which is also an infringement of consumer rights and interests. In this case, the market supervision department should be more strictly supervised.
Through this incident, we can see that although the market supervision department finally determined that the restaurant did not find any illegal acts, consumers' demands for price transparency and service quality are reasonable. We hope that all merchants can provide real and transparent prices and improve service quality, and the market supervision department can also increase the supervision of market prices, prevent price fraud and inflated, and protect the legitimate rights and interests of consumers.
On a deeper level, while errors in restaurants are caused by waiters, it is also a reminder of the need for companies to strengthen staff training in their operations to avoid similar mistakes. At the same time, the market supervision department also needs to strengthen the price standards and supervision of the catering industry to protect the consumer rights and interests of the whole society.
Internationally, some countries have also established relevant price supervision systems, and have mature solutions and policy systems for problems such as price fraud and information asymmetry. We can learn from this Xi and continuously improve our market supervision level.
Overall, the incident of high restaurant charges has undoubtedly sparked a discussion about consumer protection. We need to see that this is not just a problem of high restaurant charges, but a problem of governance of the entire catering market. We hope that the relevant authorities can increase the supervision of market prices and protect the legitimate rights and interests of consumers. At the same time, merchants should also ensure price transparency and provide high-quality services, so as to establish a good consumption environment.