"Sometimes, life is like a play, and cards are played out out of common sense", this sentence is a perfect description of the story between Ms. Deng and a certain bank.
It is said that in 2005, Mr. Chen opened an account in a bank, and there was nothing in it, and it was always zero.
Later, when Mr. Chen left, Ms. Deng went to the bank to check the accounts, and the bank's friends may be a little confused, taking the numbers on the passbook as money that can be taken away, and telling Ms. Deng that she has a large deposit, but if she wants to take it, she must first get a notarization.
Ms. Deng got the note, which said "deposit", and she was so excited. According to the bank, she worked hard to complete the notarization and returned to the bank in high spirits.
As a result, the bank said, because you didn't bring a card or passbook, we reported you lost, and then found that there was actually no one in the account.
Hot netizens left comments:
"What kind of song is the bank singing, this oolong is more exciting than the TV series."
"The bank has to have a long snack, and this kind of mistake is not a trivial matter for customers."
"Ms. Deng has a really good mentality, if this kind of thing happens to me, I guess I will die in a hurry."
"Although the bank has apologized, the root cause of the problem has to be solved."
"Hopefully, banks will learn a lesson and don't let their customers suffer this kind of tossing again."
Analysis of Disputes:
The key to this is the professionalism of the bank staff, who know the truth about the account and not mislead the customer and make people happy.
Personal Opinion Analysis:
Ms. Tang's experience reminds us that we should take care of our own money, check our accounts regularly, and don't rely solely on bank information.
From a legal point of view:
According to our country's "Commercial Bank Law", banks have to be responsible for customers, and they cannot talk about the status of accounts.
This time, the bank obviously did not do its job, and it had to take responsibility and correct it to ensure that it would not make the same mistake again in the future.
Write at the end:
This little episode of the bank allowed Ms. Deng to experience the feeling of dropping pies from the sky to picking up stones on the ground, and also exposed some small problems within the bank.
We hope that banks can learn from this and improve the quality of their services so that their customers' wallets are safe and secure. After all, trust is the lifeblood of a bank, and without it, the bank would not be able to stand.
Personal opinion, FYI! What do you think about this?
Picture丨Tingting's view
Wen 丨 Tingting's view
Editor丨Tingting's view
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