July 1, #鲍师傅店铺称变重是冷气吹到秤上#冲上热搜. According to reports, Mr. Wang, a consumer, recently reported to reporters that he and his friends were buying food at two Chef Bao pastry shops in Guangzhou, but found that the clerk did not remove the weight of the outer packaging box when weighing, resulting in a higher total price. In this regard, the managers of the two stores denied that there was no "peeling" when weighing, and told the media that Mr. Wang was refunded one and paid ten.
The consumer weighed with his own electronic scale, showing that a box of seaweed-flavored crispy fluffy scallop cake in the Shipaiqiao store was packaged with a total of about 247.6 grams, and the shopping receipt showed 248 grams.
Mr. Wang recalled that some time ago, he and his friends went to Chef Bao's pastry shop in Guangzhou Dashadi and Shipaiqiao store to buy cakes, but found that the clerk did not "peel" when weighing and selling. "It was they who sold us the plastic box in the outer packaging, including the weight of the cake." According to the shopping records provided by him, at about 15 o'clock and 19 o'clock on June 9, they successively bought cakes of 14.34 yuan and 35.60 yuan at Master Bao's Dashadi store and Shipaiqiao store.
Mr. Wang said that after discovering the problem, they found the merchant, and the staff of the Dashadi store first defended that it may be due to the air conditioning blowing in the store, which caused an error in the weighing, but finally admitted that there was a problem with the weighing. He said that at present, the two stores are refunding one and paying ten.
According to the live video provided by Mr. Wang, after shopping at Master Bao's Shipaiqiao store, they took out the electronic scale and weighed it again, showing that a box of seaweed-flavored crispy flop cake with a total packaging of about 247.6 grams and a shopping receipt of 248 grams, and another box of coffee cake with packaging of about 272.3 grams and a shopping receipt of 274 grams. The weight shown on the receipt is similar to the weight of the two boxes of cakes with packaging, or even heavier when the receipt is displayed.
In this regard, the reporter consulted the managers of the two stores. However, the manager of Master Bao's Dashadi store said, "Recently, the weather has been hot, and a fan was put on the scale, which just happened to blow on the scale, resulting in more weight." He said that the matter has been dealt with and the customer will be refunded one and ten for the customer.
The manager of Master Bao's Shipaiqiao store also gave a similar explanation to the media. The store manager said that there is indeed a weight deviation, which may be that the air conditioner is blowing on the scale, and he has negotiated with the customer to deal with it, and he will refund one and pay ten. However, Mr. Wang did not accept the store manager's explanation of the reason for the weight deviation.
In this regard, some netizens commented, "I always thought that the air conditioning in the store was free, but it turned out that people had already entered it" and "it looked ugly".
Some netizens also said, "This is a reasonable deviation."
Previously, Master Bao was also exposed to food safety problems. In July last year, some consumers complained that they had eaten foreign objects suspected of being fingernails from the hawthorn crisp purchased by Master Bao, and the news attracted attention.
On July 17, the staff of the Shanghai Bao Shi Pastry Huaihai Middle Road Store told the media that they had indeed received complaints and were currently verifying with consumers, but judging from the pictures provided by consumers, the foreign body was meat floss instead of nails. The master will wrap his whole body before entering the food workshop, and "there will be no nails in the food".
In addition, on July 14 last year, Ms. Ma from Zhengzhou, Henan Province, reported that she had black hair when she ate the pastries she bought at Master Bao a few days ago, which the store said was brush hair. Ms. Ma said that there were hair follicles on the hair, which could not be brush hairs. On the 15th, the staff of Master Bao's International Trade Store said that this hair is a brush bristle, and the brush is a wool brush.
Founded in 2004, Chef Bao was formerly known as the small bakery "Bao Tsai Cake House" next to the Communication University of China, in 2013, Chef Bao became popular after being reported by Beijing TV, and since 2017, he has opened stores in Shanghai, Shenzhen, Guangzhou and other places, and has set off a queuing frenzy in the local area. Chef Bao's main products are meat floss, scallops, grape cakes, tarts, etc., and the store focuses on the window-type pick-up mode.
As of February 19, 2024, Chef Bao has 169 directly-operated stores across the country, mainly in Guangdong, Jiangsu, Beijing and other places.
(Yangcheng Evening News • Yangcheng faction is synthesized from Southern Metropolis Daily, New Yellow River, Xi'an Evening News, and netizen comments)