More than 30 degrees of weather, 9 people were trapped in the elevator for more than 15 minutes, neither air conditioning, nor large vents, even young people with good physical fitness have hypoxia symptoms, not to mention 70-year-old people and young children, and the most desperate thing is that the elevator stagnation for the first time, not only the rescue bell in the elevator is not answered, the rescue call is empty, which makes the people in the elevator who are already nervous and anxious, more anxious and afraid, and such an elevator trapped people, This is not the first time it has happened in the Dongyuanfang community......
9 people were trapped in the elevator, the rescue bell was not answered, and the rescue call was empty?
Trapped in the elevator, it was found that the rescue call was empty
Just after 7 p.m. on July 6, Ms. Kim experienced 15 minutes of "extreme suffering".
That night, Ms. Jin, who lives in Building 4 of Dongyuanfang in Huangpu District, took the elevator downstairs with her partner, brother and sister-in-law, and two nephews and nieces, and three other neighbors also took the elevator together.
However, when the elevator went down to the third floor, the car suddenly stopped, and the door on the inside of the elevator opened a crack, and there was no movement again.
My first reaction was to press the panic button, the one with the ringtone sign. ”
Ms. Kim said that after waiting for a minute or two, no one answered, and that they did not press the button again because the bell was so harsh.
In the elevator car, Ms. Jin found a piece of paper with "Special Equipment Use Sign" written on it, and there was an emergency rescue number on it, but after dialing according to the number, the phone prompt said that it was an empty number.
The emergency number in the elevator is displayed as an empty number
The weather of more than 30 degrees, no air conditioning, no door for help, and a 70-year-old man and 3 young children in the elevator, which made Ms. Jin and others in the elevator car more and more nervous, panicked and afraid.
It wasn't until Ms. Jin called the property's phone that someone finally answered and said that she would find someone to rescue them as soon as possible. At the same time, Ms. Jin's subject also dialed the phone number of the fire department, and the other party also said that they would immediately send someone to rescue, but the signal of the two calls was not good, and the phone sound was a little intermittent.
After waiting for at least 15 minutes, the firefighters finally used professional tools to open the elevator door, and Ms. Jin and others panicked and got out of the predicament.
I thought my physical fitness was pretty good, but I was a little hypoxic and couldn't hold my phone. ”
Ms. Jin bluntly said that it was hard to imagine how tormented the elderly and children in the elevator were at that time, but if they were trapped for a longer time, the consequences would be more serious.
Two years ago, there were trapped people in the elevator of the community
Why is the rescue bell unanswered? Why is the rescue number empty? After coming to her senses, Ms. Jin immediately raised her question to the property management company, in case someone else encounters the same situation again, how can she save herself? However, after waiting for two days, Ms. Kim did not receive a definite answer.
On July 9, Ms. Jin posted her experience to the community owner group, and many neighbors replied that they had all encountered situations where the elevator door did not open and was trapped.
A neighbor in Building 4 said that his family was trapped by the elevator twice in two days last week. ”
According to the chat records provided by Ms. Jin, the owner, surnamed Ruan, said that his children and parents were trapped in the elevator on July 2 and July 3 respectively, once on the first floor and once on the seventh floor, and they called the police on the spot, and within a few minutes the elevator maintenance staff arrived at the scene and rescued them.
The neighbor's experience has also caused many owners to discuss, some bluntly said that "it means that the elevator has never been repaired", and others hope that through the intervention of the media, the property will attract enough attention.
Ms. Jin searched for the keyword "elevator" in the WeChat group and found that as early as 2022, there was an elevator trapped incident in the Dongyuanfang community, and it has continued to this day.
What everyone is most worried about is, how long will such a trapped incident last? Can the elevator be repaired?
The owner group searched for information about "elevator".
On the morning of July 9, a reporter from the Morning News Weekly came to Dongyuanfang Community, Lane 200, Puyu East Road, Huangpu District, and saw the elevator that trapped Ms. Jin and others in Building 4.
The reporter noticed that the rescue phone on the "special equipment use sign" card in the elevator had been crossed out with a black pen, and a phone number starting with 400 was rewritten below.
The original rescue call has been altered with a black pen
Aunt Wang, a resident passing by, told reporters that she had not encountered an elevator trapping people, but she heard that there were many trapped incidents last week.
We're worried about going out now, maybe we'll run into it one day. ”
In addition, the elevator in Building 9 of TEEN Fang is also one of the buildings with a high incidence of failure.
Aunt Shi, who lives in this building, said that she encountered the situation of the elevator falling rapidly 2 years ago, and the elevator fell from the 20th floor to the 10th floor, but fortunately she quickly pressed the button on the lower floor and was not injured, but she still has a "shadow" on taking the elevator.
Another Mr. Ji from Building 9 is more anxious, he encountered two consecutive elevator stops last month, the first time he broke the elevator door to get out of trouble, and the second time he waited for the maintenance personnel to open the door to rescue.
"I'm not afraid, I'm in a hurry, now I know, I can't break the elevator door." Uncle Ji said that he hopes that the property will urge the maintenance unit to do a good job in the daily maintenance of the elevator, rather than every time there is an accident, it will be repaired, after all, an elevator involves the personal safety of the entire building.
Who is responsible for the empty emergency number?
The reporter learned that the property of Dongyuanfang Community is Shanghai Jinnan Property Management Co., Ltd. According to public information, the company was fined 2,000 yuan by the Huangpu Public Security Bureau in June this year for "arranging personnel who do not have the corresponding conditions to be on duty in high-rise public buildings".
At noon on July 9, Mr. Wang, the property manager of Dongyuanfang, told reporters that he had just been transferred to work in this community for a month, and many things were not clear.
"The elevator maintenance staff is nearby, and they will be able to come over soon." Manager Wang said that because of the hot weather, there have been many elevator trapped accidents recently, and he also specially told the maintenance personnel to be ready for rescue at any time.
As for why the elevator will be trapped in the incident, Manager Wang bluntly said that the daily maintenance is done normally, but the Dongyuanfang community was completed and delivered in 2014, and the elevator has been used for ten years, with a certain aging, and if you want to completely repair the elevator, you still need to use maintenance funds, but the Dongyuanfang community has not established an industry committee so far, so the maintenance funds cannot be used.
Ms. Jin and others questioned why the rescue call was empty, but Manager Wang said that he did not know the reason, and that the piece of paper was provided by the elevator company.
Mr. Yao, an Otis elevator maintenance officer, did not agree with this statement. Mr. Yao said that this "special equipment use sign" existed when the developer of the community delivered the house, and the phone number has not been changed during this period, and no one knows that it is an empty number.
Our company's rescue phone is also posted in the elevator. ”
Mr. Yao said that their Otis elevator has three telephones, all of which are used nationwide, and he, as a maintenance personnel in the Dongyuanfang area, will get the information that the personnel are trapped as soon as possible.
In many of the communities maintained by Mr. Yao, the frequency of elevator accidents in TECO Fang is relatively high, and according to Mr. Yao's observation, two-thirds of the accidents are caused by human causes.
Repair an elevator for 2 minutes, and I'm not a fairy who can fix it so quickly, it's all because foreign objects are stuck in the elevator, so I can't open the door. ”
Mr. Yao admits that with the aging of the elevator, there is indeed a certain possibility of circuit board damage, but more accidents are caused by improper use.
According to the requirements of the elevator company, Mr. Yao maintains an elevator for 14 days, mainly to check whether the elevator machine room has a burnt smell, whether there is abnormal noise, whether the wire rope and mechanical parts have obvious wear and displacement, etc., and if there is a failure, the parts will be replaced immediately.
It is impossible for us to say that we will run 30 floors every time we maintain it, it is possible that this time the inspection is from the 1st to the 6th floor, and the next time we will check the 7th to 13th floors. ”
Mr. Yao said.
The elevator in the community is often "sleepy".
The street will invite a third party to conduct a full inspection
Recently, the thoughtful assistant reporter contacted the staff of the urban construction center of Bansongyuan Road Street, Huangpu District, and the department has asked the property to immediately rectify the "special equipment use sign" in the elevator.
During the inspection, we also found that the next inspection date of individual elevators was November 2023, and after checking, it was confirmed that the property did not replace the signs in time, and the maintenance work was carried out on time. ”
The staff of the street urban construction center said that it is the responsibility of the property to check the information on the "special equipment use sign" is correct, but the urban construction center does not have the right to enforce the law, so it cannot punish the property for this irregular behavior.
In response to the frequent accidents of elevator trapping reported by residents of TECO, the Sub-district Urban Construction Center has been informed of this situation and asked Otis to conduct an inspection of all elevators in TECO to ensure that there are no major safety hazards.
Some residents may not trust the maintenance unit, we will soon work with the market supervision department to invite a third-party company to test the elevator in the community to ensure the safety of residents. ”
The staff of the urban construction center of Bansongyuan Road Street said.