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After bleaching, she went to the hospital and gave a bad review, boss: she went too far

1

The girl wants to dye a new color

I felt so painful that I wanted to cry halfway through

Miss Xiaosun reflected

She went to the barbershop to dye her hair

It didn't go well from the beginning of the negotiation of the price

In the end, I ended up in the hospital

Xiao Sun: On the evening of October 1st, I found their shop, agreed to dye a pink (hair) for 298 yuan, and then paid a deposit of 30 yuan first. When I arrived at the store the next day, he asked me to get dressed, and after everything was ready, he told me that he couldn't do it for 298 yuan, and told me that he wanted 498 yuan.

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Xiao Sun is 22 years old

Just graduated from college

The shop where she dyed her hair was located in the Xiaoshan Ganghui Center in Hangzhou

It's called "MAX modeling"

Said that I saw on the Internet that the hair coloring effect is good

Here it is

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

She said that she communicated in detail on the first day

The other party offers 298

The next day, he said that there was a problem with the hair quality

At least you have to use the 498 package

Although there is a pimple in my heart

But she agreed

The result is the process of dyeing the hair

She retreated in pain

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Xiao Sun: I was so painful that I almost cried. I told him you don't dye me, you can wash it off for me, but they only have a shampoo bed in that shop, and they won't wash it off for me, so they continue to dye me.

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Xiao Sun said

Her previous hair was blue

I want to dye pink this time

The barber turned orange

After bleaching, she went to the hospital and gave a bad review, boss: she went too far
After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Although it has been washed several times now

The color is getting a little closer to pink

But not the pink she wanted

During the hair dyeing process

The barber who dyed her hair didn't look skilled

Other barbers have been doing the instruction

She suspects that she has become a "guinea pig" for others to practice

Xiao Sun: The scalp was damaged and scabbed, and there were three bleaching powders on the clothes. After washing my hair for the first time, the interface was whitened and my hair was broken.

After bleaching, she went to the hospital and gave a bad review, boss: she went too far
After bleaching, she went to the hospital and gave a bad review, boss: she went too far

The tenth day after dyeing your hair

Xiao Sun went to the Third People's Hospital of Hangzhou

Diagnosed with seborrheic dermatitis

She hopes that the merchant will refund the 498 yuan for bleaching and dyeing

Bear nearly 300 yuan of medical expenses

It is said that the merchant is only willing to pay 500 yuan

October 17th and 18th

She is in the review software and social software

Wrote a bad review and a "lightning protection sticker" to the store

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Xiao Sun: (October 17th) He threatened me at noon that day, and he said that if he didn't delete the bad review within two hours, there would be no claim. After the dispute, (now) he won't even give 500 yuan.

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

The reporter accompanied Xiao Sun to the barber shop

Grand Gateway Tower 1

A credit card is required to go upstairs

The property staff contacted the person in charge of the barbershop

Hangzhou Xiaoshan Ganghui Center Property Front Desk Staff: Our leader said to let that person come down and deal with it.

The scene waited for a while

The barbershop guy never showed up

The reporter found the store number through the review software

The call went unanswered

The front desk staff contacted the person in charge of the property again

It was said that Xiao Sun and the reporter could go upstairs accompanied by the police

Later, the police and the local street staff came to the scene together

2

The customer wrote a bad review

The boss cares about the "way"

Ichiban Folded Tōtō

Accompanied by the police

Xiao Sun finally came upstairs

How will the barber shop respond?

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Hangzhou Xiaoshan Ganghui Center MAX Styling Barber Shop Boss Chen: First of all, she didn't tell us, she wrote a bad review on any platform before coming to tell us. Also, she said that I went to the petition to complain, and it is okay to complain, you have the right to complain, right? Then I accept it. She did all the information before sending me a message to discuss, is this called a consultation?

Xiao Sun: At this time, the Letters and Visits Bureau has not yet accepted the application.

After bleaching, she went to the hospital and gave a bad review, boss: she went too far
After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Xiao Sun said

She originally wanted to find a third party directly to help mediate

I really hadn't communicated with the barber shop before

On October 22, the Xiaoshan District Bureau of Commerce replied

Negotiating with the merchant to no avail

It is advisable to assert rights through judicial channels

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Hangzhou Xiaoshan Ganghui Center MAX Styling Barber Shop Boss Chen: We promised her that I would compensate, but she didn't discuss it with us. First of all, I said that I will pay for the medical expenses, I admit that I will pay, and the responsibility for anything is ours, and we will definitely bear it, but she has gone too far, do you understand? We are a platform, rely on the platform to eat, she wrote us a bad review of our star drop, after the fall we now have no guests, we lose 1000 yuan to 500 yuan of performance every day, then who will compensate?

Reporter: We're both discouraged.

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Hangzhou Xiaoshan Ganghui Center MAX Styling Barber Shop Boss Chen: I'm actually not angry, when she chats with me on WeChat, she feels like a princess, a mother, and I want to serve her. If we want to talk to her, we don't reply to a word that we don't like, and she only replies to me when I send ten messages, or even one a day. You say this attitude, is she solving problems? First of all, first of all, now, we have caused damage, and I can't (compensate) it, unless you go through the legal process, it doesn't matter. Before she wrote that bad review, I promised to compensate her. Even if it is more than 200 yuan, I will pay her 500 yuan as usual.

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Xiao Sun thinks

The store told her at the time

"If you don't delete it after two hours, there will be no claim"

It's threatening her

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Xiao Sun: He made me like this, I think it's my right to write bad reviews, and it's also my right for me to let people not go to his store. He said how much damage he had caused, and that my hair would not be visible to anyone.

Reporter: Did you arrange for an apprentice to do (hair) for her at that time?

Hangzhou Xiaoshan Ganghui Center MAX Styling Barber Shop Boss Chen: People are hairstylists. When it comes to hair, no one can guarantee that it will look good. Ten guests, six satisfied, all very good.

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

Boss Chen said

Xiao Sun's hair was originally colored

It's bleached

It's a lot of technical testing

If it's an apprentice

There's no way to make it

The stylist at that time helped Xiao Sun do it for six or seven hours

Very detailed

Xiao Sun felt a tingling in his scalp

It should be because the bleaching powder leaked a little to the scalp

About the effect of hair coloring

Boss Chen said

The color that Xiao Sun wants to dye is called "rose light gold"

Mixed with a little purple

Due to its inherent susceptibility to oxidation and discoloration

So it looks like orange-red

When the little grandson left the store

The hairdresser also confirmed with her

Xiao Sun responded

At that time, I didn't say that I wanted to dye "rose light gold"

Instead, a picture was shown

Ask the hairdresser to dye her the colors in the picture

After bleaching, she went to the hospital and gave a bad review, boss: she went too far

This interview

The two sides still have not reached an agreement

Xiao Sun intends to settle the matter through legal means