Recently, some netizens posted on the Internet
"Li Jiaqi's live broadcast room is childish, and I will return my hard-earned money!"
In the post, he wrote that he was in Li Jiaqi's live broadcast room
Purchased a Korea children's photography package
I wanted to make an appointment for shooting, but I found that the store was closed and ran away
There are no refunds now either
What the hell is going on
Let's pay attention
The order has not yet been serviced and has been written off
Stores around the country are closed one after another
Some netizens broke the news on the Internet that in 2022, they bought a childlike children's photography package in Li Jiaqi's live broadcast room, and at that time, the store guided consumers to write off the order before they arrived at the store to fulfill the contract, and if the order was not verified, it would be refunded, and the store promised to be valid for two years after verification. But this year, consumers have found that children's stores around the country have been closed one after another.
A closed children's photography store.
The reporter searched on Dianping
Childlike Shenzhen store found
The store in question shows that it is closed
The reporter learned that there were more than 20 stores in China in the past, and at present, the children's stores in Suzhou, Guangzhou and other places have been closed on Dianping. Children's photography in Shanghai has been renamed IntoBabyStudio Children's Photography. At present, there are nearly 300 rights defenders in Shenzhen and Guangzhou.
In this regard, the relevant person in charge of Li Jiaqi's MCN beauty wrist company responded to reporters, "Our customer service received the first feedback from the childlike feeling at the end of March this year, and after receiving the first feedback, we contacted the brand as soon as possible to understand and verify the situation. Since then, we will give feedback to the brand as soon as possible and track it in real time. At the beginning of April, we began to actively link with the Taobao platform to upgrade this kind of feedback and discuss new solutions many times to protect the legitimate rights and interests of consumers. ”
Meifang said, "At present, we have been contacting relevant users one after another to give a guarantee plan for the live broadcast room experience." We will provide consumers with a Universal Studios Duo Card to ensure a good shopping experience for consumers. At the same time, we will closely monitor the progress of this matter. In the future, we will also strengthen the audit and evaluation of such products, and do a good job in product control and after-sales service guarantee. ”
The reporter also contacted Korea Artisan, the parent company of Tong Gan, but the other party's public phone has not been answered.
In this matter
Should the anchor also be jointly and severally liable?
Xiao Jinyang, a lawyer at Guangdong Hebang Law Firm, told reporters that according to Article 10 of the Provisions of the Supreme People's Court on Several Issues Concerning the Application of Law in the Trial of Online Consumer Dispute Cases (1), if an operator on the platform sells goods or provides services that harm the legitimate rights and interests of consumers, the compensation standard promised to consumers is higher than the relevant statutory compensation standards. When initiating a lawsuit, consumers shall submit evidence such as screenshots and screen recordings to prove that the anchor made a corresponding commitment during the live broadcast.
Weibo legal blogger and lawyer Song Liqin believes that whether Li Jiaqi is responsible should be determined by calling up the live broadcast records at the time, "The anchor's behavior of bringing goods is similar in nature to the role of an advertising spokesperson, which is to promote and promote the goods with goods." E-commerce operators sending advertisements to consumers shall comply with the provisions of the Advertising Law, so whether the anchor is liable shall depend on whether they have violated the provisions of the Advertising Law. ”
Song Liqin said that advertisements must not contain false or misleading content, and must not deceive or mislead consumers, if the anchor falsely advertises during the live broadcast, deceives and misleads consumers to buy goods, he shall be liable, correspondingly, if the anchor does not falsely promote the goods during the live broadcast, nor does he deceive and mislead consumers, then the anchor does not need to be liable.
Source: Southern Metropolis Daily (nddaily), Shenzhen Big Events, N Video Report